Westfields Marriott Washington Dulles

I had personal item in my room that was left on the desk, it was either stolen or thrown out by the maids. Replacement cost is about $ 75.00. Bottom line I explained this to the front desk at checkout and was told they’d check into things and call. No one ever called, so I called them several times over the course of the week and nothing but lip service and no call backs. The shame is, I stayed 4 nights along with over 100 people from our company, spending a small fortune. That makes it all much worse, that the staff could care less and not even respond. The cost of replacing isn’t tremendous but the total lack of respect for their guest is what is most bothersome. I will never stay here and have informed decision makers where I work.

We had reservation made through Marriot Rewards, BUT not using points. When we went to check in we were told they had over booked and they had no room for us. «We will walk you to another hotel» We booked there because we were at a wedding there… Tried to talk to the GM but he was not on site and was not answering his phone. Be aware the Operational MG said this happens often on busy weekends. I say stay away!!!

Work will have me spending a lot of time in the area. This is my 2^nd of many week long stays. The first one was really good (except for the parking situation). Im typing this now at 11:45 pm on a Wednesday night… it has been HORRENDOUS! The staff put me in the East Wing, half way down the hall. No big deal, right? WRONG! The rest of the rooms on my floor (maybe 24 rooms) were booked with a group of traveling teenagers! But hey… I’m a tolerant guy, so no big deal, they will eventually settle down. Wrong… after 10:30 pm I called the desk and asked the gentleman if they would ask the group to settle down (they were yelling and running up and down the hallways). They said they would…10:55pm…it got worse. So I called the desk and asked the rude lady if they were going to be able to «get it under control». She rudely told me that it was under control, all the while they are still yelling in the halls. I told her that if they couldn’t get it under control in 5 minutes, that I would take care of it. Needless to say, I had to intervene… sad, sad, sad. I thought Marriott was better than that.

I am going to give this hotel a 3 based on the beautiful exterior and kind employees. However, I would never stay here on my own dime. Thank goodness my work was paying because I’d really be unhappy if I paid $ 226 a night for a $ 109 a night room.
Looks like everything else must have been updated except the rooms. I was hoping to add some fresh fruit and vegetables to my trip across the country. Nope, not even a mini fridge. I thought all hotels had at least that. Ok though, no mini fridge. I asked about it at the front desk and that’s only for presidential suites. However, two different people told me they would deliver one. Never got it.
The restaurant is airport food at best and there isn’t much around here except a Texas Roadhouse and chipotle. I’d like a little better option in a new place, but if heck, if you like the chain basic food options, it wouldn’t be bad.
I will note… I went running and there were some great running trails. Grounds are also beautiful. Tennis courts and basketball courts. Make sure if you plan on using the pool/​hot tub, it’s not under construction.

We attended my company’s Holiday party at the Marriott in Dulles.
This venue is beautiful and plenty of space for a large group.
I hope my company continues to have our holiday party at this venue.

They are so helpful at this hotel! I have been here twice and give them 5 stars for both times!!!

Solid wedding venue, but a tad far from the district (takes about 40 minutes to get there). Multiple floors with rooms of many sizes. While marketed often as a conference center, it’s perfect for weddings with its grand staircases, chandeliers, and ballrooms. It’s definitely a hotel that feels more like a palatial mansion than a conference center hotel. Worth checking out if you’re in the market for an instagram worthy wedding venue.

Was prompted to stay here due to a family wedding the weekend of 10 – 16 through 10−19−15. All facets of the experience from the front desk staff, bar, restaurant, convention/​wedding, housekeeping and facilities staff were extremely courteous and very professional and went out of their way to make this special occasion wonderful. After almost 40 years of travel as a flight attendant/​purser for a major U.S. airline and staying all types of hotels (average to world class), I have a great appreciation for exceptional service. Marriott and specifically this property, truly knows their business and how to treat it’s guests. I highly recommend this hotel, whether you are there for business, convention or for a wedding. They go out of their way to make you feel like you are at home. T. L. San Francisco, California

Currently planning for a conference to be hosted here, and the staff have been very welcoming and accommodating to my organization’s needs. I believe that the prices here are fairly well negotiable and reasonable. Accommodations are plentiful and there is such a wow factor when you come inside! Hotel rooms are affordable as well. There are swimming pools here, fitness room, basketball courts and tennis courts as well. Free general parking and there is paid valet parking as well.

This hotel was so pretty to drive into! The room itself was okay, nothing special from any other marriot I have stayed at. Their room service is super expensive as always. They do have a starbuck downstairs but just has drinks, and banana or apple. Wish they had hot breakfast sandwiches or something.

Wanted to stay here for many years. Seems very posh and elegant on the outside and the lobby. Stayed here one night and I will not be back. The rooms are not up to Marriott standards you cannot plug an HDMI cable into the TV like you can at other Marriott properties. The sheets are not as nice as the other properties either. For the amount of money we spent to stay here it was not worth the 250.00. The towels were all stained at first we thought housekeeping had left their cleaning rags. We give it two stars because it looks pretty on the outside. Just trying to give the landscapers credit for doing a great job and the staff was very polite and helpful.

The Good:
Gorgeous hotel inside and out
Very friendly staff
Good food at the restaurant
The Bad:
No bottled water in the room (expected at this price)
The Ugly:
$ 14.95 for wifi??? What is this, the 1990s? Am I on punked?

DO NOT GO TO THIS HOTEL. I had reservations for months and when I got there, they were overbooked and basically discarded my reservations. They sent my whole family to a hotel with only one bed. The only nights that I spent at the actual hotel prior to that were not good ones. The indoor pool is closed because they only have one life gaurd so you cant even use it. The sauna in the womens locker room was nice. The mens locker room had sauna and a steamroom, which was messed up. Why dont the women get a steamroom? I called to complain about all of this and all the lady had to say was «sorry for the inconvenience ma’am «. There is no laundry room. This hotel is nice if you are ONLY using the gym, but dont plan on washing your clothes after you use the gym. I highly reccomend NOT staying here.

While attending a conference, I had the unfortunate experience of dealing with the shuttle service. The valet attendant nicely offered to have the shuttle take me to my car on the back lot. Upon arrival, the shuttle refused to take me, after I waited for that only reason.
The facility appears to be top notch, but that last interaction spoiled my entire experience. I ended up walking back to my car, but I hope that Marriot does a better job at I selecting shuttle drivers that understand the meaning of customer service!!!

Beautiful hotel, great services & wonderful staff. What more do I need &/​or can I say? I would definitely stay here again.

The hotel itself is very charming and quite large but this review is on the once-​a-​month brunch buffet at the Westfields Marriott.
The spread is so large that you’ll probably have a heck of a time trying everything. There’s a variety of fresh/​ripe fruits (that our 17 mo old devoured), and they have everything from waffles to fillets of beef and everything in between. What I enjoyed most was the endless champagne — what a brilliant idea. Desserts are really tasty too.
It is pricey at $ 55/​person but I consider this place a high-​end buffet, with excellent service, and think it’s definitely worth a visit if you have all afternoon to eat and drink with family/​friends.

While the hotel is nice and spacious. For me, it was TOO spacious. They stuck us a half mile away on the 4^th floor and had fun time moving in.
No refrigerator. No decent alarm clock so unless you have your own, use room service to wake up. Decent sleep, but due to room I have a rollout sofa. It wasn’t ready when we arrived.
Cleanup crew arrives VERY early. In here at 9AM sharp. Unless you have a wedding. they charge you an arm/​leg for stuff (20 bucks for buffet breakfast. 12.95 for internet a DAY!) They reset our key so there was that too.
Wedding setup was decent. But as said if it were not for that… this place is too expensive and I would be asking them to pay ME before I stayed here again.

Coming into the property, having never been, I’m thinking daaaaaaaaaang this is something! You’re basically entering this wooded oasis. It looks like a mansion more than a hotel. Just beautiful!
And the lobby matches the outside. It’s gorgeous too, with high ceilings and large picture windows. But you loose me at the rooms. I’ve stayed places like this before. Incredible grounds and lobby, but then the rooms are just… Meh.
Don’t get me wrong, it is far from a roach motel. The room is clean and large. Huge closet and I like when they have two sinks aka a sink outside the room with the toilet.
But I didn’t think the bed was comfortable and the pillows were awful. I was pumped to see they had a make-​up mirror, but there was no light to illuminate the area! Seriously, I might as well have put my make-​up on in the dark! Who knows what mess I made of my face because the light is way too dim!
Please note that this hotel is totally fine to stay at if you’re looking for a no frills stay.

How is this place not AT LEAST a four-​star resort?! I love this place!
As you approach the main entrance on the long driveway, it feels like you’re arriving at somebody’s private estate for a party. The lobby is grand, the décor is very ‘D.C’, the rooms are nice, the amenities are nice. .. I seriously love this place.
I’ve stayed at hotels all over the world and this spot is easily better than your standard four-​star Marriott, Westin, Renaissance, Hilton, et al. I asked the guy at the front desk how it was only a 3 or 3.5 star hotel and he just laughed and replied with, «Everybody asks me that.»
The people bitching about the long walk from the parking lot crack me up. Valet, you cheap fucks! Somebody even bitched about how if it calls itself a resort, why should you have to park so far away? Uh, think you can back your ’86 Jetta up to the front door of your room at a resort like you can at a Motel 6? Valet! And the walk isn’t even that bad. I enjoyed it.
I’ll say it one more time: I love this hotel.

Stayed here for three nights for the Opening Residency of my MBA program. I was impressed with the size, the food, and the service. The gym was definitely a step up from many gym hotels, but it didn’t have the weight machines I needed to do my leg/​upper body/​back exercises. Yes, I could have improvised, but I am in a routine and didn’t want to.
(There is a nice indoor pool and hot tub, so bring your suit if you want to swim or unwind!)
The room was large. There is no fridge or microwave, but some places will let you rent them for the duration of your stay, if you are interested.
The bed was a King and reasonably comfortable as they put a down featherbed on it. However, much to my dismay there was a HUGE brown/​yellow stain on the right side of it. Along with a tear in the seam which allowed me, for the first time in my thirty years, to know exactly what the inside of bed looked like. Got to see the coils and everything that makes a bed a bed. While the inquisitive part of me was thoroughly fascinated, I was equally as disgusted and praying that there weren’t any creepy crawlies living inside. It is WAY past the time to get a new bed. I was really shocked that they would find that acceptable to put in someone’s room given the pricing and reputation of Marriott. Similarly, there were burn holes in a table cloth I sat at during the duration of my conference.
Finally, there was a private party held at the hotel and when very loud people were leaving the property, there voices echoed above and lingered for entirely too long. This is not ok when you’re trying to get a good night’s rest before an early wake up. I understand that we’re not in NYC, but sound should definitely be a consideration.
In the business of hospitality and the sale of a so-​called luxury brand, one should always sweat the small things.

Das Westfields Marriott Washington Dulles ist ein spezielles Marriot Hotel. Es ist sehr gut gelegen, der Airport Washington Dulles (INTL flights) ist sehr gut zu per Taxi zu erreichen. Man kann gut in dem Parkgelände relaxen. Für Reisende ist dieses Marriot ein Business Hotel.
Im Westfield wird das Seal of the President für alles Mögliche genutzt. Die Butter morgens beim Frühstück hat die Form des «Seal of the President», der Bademantel hat das Logo «Seal of the President» eingestickt usw.