A Better Wrench

A Better Wrench is a great shop! I looked around for a good place to take my wife’s Mercedes for a while. I went to serveral places in the triangle with less than good results. Then I found these guys, and I couldn’t be happier with them. Very professional, very knowledgeable, fair pricing. So much better then the dealership.

Last night, we were leaving Chapel Hill to return to Greensboro. Our battery light had come on, but we were hoping to make it home before we had to deal with it. No such luck — we were on the road, driving, when all of our battery-​operated stuff started fading and failing. We knew we needed to get off the road quick, and I pulled up auto repair shops on my phone — what luck! There was one about a mile ahead.
We pulled into A Better Wrench, and my heart fell a little when I saw they were a Mercedes-​Benz and BMW place, because we were driving a Chevy Cavalier. We knew we couldn’t go any further, though, so we walked in.
They were the nicest people! It was about an hour before they closed, and it was raining and nasty. They still rushed to help us – with one of them even driving to the parts store to get us a new alternator because they wouldn’t deliver that late in the day. Less than two hours later, we had a new alternator, even though they had to stay some past closing to get it done. They would have been justified in charging us a rush fee, but they didn’t — it was extremely reasonable, on par with what I paid 10 years ago the last time I needed an alternator on this car.
We were so lucky to be near them when our emergency struck!