Ann C Banes, DDS

Ann Banes is a fantastic dentist and her staff is very caring and professional. My husband and I have been going to see Ann Banes for several years now and feel very fortunate to have someone caring for us that is skilled and talented in many different areas. Ann Banes did some beautiful cosmetic work on a front tooth that had to be removed, and I couldn’t be happier. If you want the best, Ann Banes is the one.

When I made my appointment, I clearly stated that I wanted both a regular cleaning & check-​up for the same date. They booked an appointment, affirming that my appointment was for both, but once I was in the chair, I was advised that the appointment was only the first of a four-​part process: (1) the check-​up and x-​rays, (2) the cleaning, (3) the consultation about the x-​rays, & (4) any follow-​up dental work (e.g., fillings, root canals).
I find this process unorthodox and unprofessional for at least three reasons:
First, if this is their procedure, they should be upfront about it upon booking. And certainly not advise me otherwise only once I am in the chair and after explicitly stating that it would be for both the check-​up and cleaning.
Second, in whose best interest would it be to have a four-​part process? The dentist’s or the client’s?
Finally, the check-​up was a non-​stop list of all the things wrong. This seemed really odd because I’ve always had great teeth and almost all dentists have commented on this. So how could I possibly have that many things wrong (and this was before the x-​rays were taken)? Especially since my last cleaning was only 6 months ago, and I was given a clean bill of health.