Clean & Press For Le$$

I have to hand it to these folks. They turned a potential bummer into a truly great customer service experience. They lost some pillow shams I really loved & had never had cleaned. Yes, there was some miscommunication but in the end the owner stepped up & told my husband just to go out & buy some replacement shams and bring in the bill. Then, a miracle: they found my original shams! Not only has the owner agreed to honor the refund for purchasing new shams, but she says she will refund the amount we paid to have them cleaned. That is stellar customer service. Thank you $ 2.40 Cleaners! UPDATE: They are all talk and no action. The shams they found were not ours, and we haven’t gotten one red cent from them for a refund or to reimburse us for the dry cleaning charges. Time to find a new cleaner!