Firestone Complete Auto Care

I have taken my car here several times and have always had a great experience. They are always super friendly and will work with me to make sure I’m not spending a lot of money for things I don’t need. I went here last week around 530 and was a little desperate to get my car fixed before they closed as I was heading out of town. They promised they would make it happen and actually stayed an extra 20 minutes AFTER they closed to finish up! That is great customer service!

This place is awesome. Very friendly staff! I came the day before Thanksgiving needing a quick oil change. Despite having 9 people in the waiting area, they had me in and out in 30 minutes. It’s recently been remodeled so it’s clean and bright. They have coupons online which make their services affordable. I will be back again and again.

Great service every time I go! I’m usually in a rush so they tend to get me in and out! David usually gets the job done.

This morning was my third time visiting this store. Previously, I had visited to get two new tires. They were actually closed for renovations, but when I explained I needed new tires, the associate was glad to receive me, and the service took less than an hour. I had been experiencing battery problems over the last week, and originally decided to go to another company. However, I was not well-​received over the phone, and remembered that Firestone was a complete auto care place. I called them, and they said bring the car in, and they would run a free check. I arrived at 743am, Josh was working; he was the nice man that had helped me on my two previous trips. By 822am, I was paying and out the door. Henceforth, this will be the only place I visit for auto care needs. Josh and Jason (and the redhead tech, who is always so helpful, too) were More than accommodating. They are always so polite (Frank is, too by the way!). They have toys for my young daughter to play with, and that is a lifesaver! I have recommended my own customers to this store, and Jason confirmed that they did indeed come to get a tire put on! At this point, I really have only nice things to say about this location, and I will definitely continue to do business with you! Everyone else’s service pales in comparison to yours! Thanks so much for everything!

Amazing experience! I don’t know ANYTHING about cars but the staff there walked me through everything that was wrong with my car and made sure to explain what needed to be fixed the soonest! I left there feeling like my car was safe and more reliable! Definitely made me a Firestone customer for life!

Such great service! They were quick and accommodating with appointment times, and the staff is so helpful and friendly. I appreciated the clean waiting area, and that the wait itself being so short.

Needed an oil change and check on brakes since car has over 80K miles. We were totally expecting them to find $ 100s of dollars of repairs even if it didn’t need it. Once again, we were completely impressed with this Firestone. For under $ 100 I got an oil change, tires rotated, brakes checked and new air filter. The staff is FANTASTIC and very timely.
3 days later (Sunday) I ran over a nail and had a completely flat tire. My husband wanted to just take it someplace close, but I insisted we put air in and take it to Firestone. They were very busy, but even without an appointment they had me fixed and out of there in under an hour.
Even though they’re a bit of a long drive from my new home, after 3 visits, they definitely have all my repeat business.

I have taken my car to this location for 5 years. although, at times, it has been rather expensive, I have usually had great service. I took my Jeep last year and was told I needed all new spark plugs and other maintenance which cost me around $ 500. It did not fix the issue that I brought it in for. I was hesitant to go back bc I didn’t want to be ripped off again, but yesterday, I needed a new battery, tires and an oil change. Once they looked at my Jeep, they noticed a more serious issue. Of course, this issue wasn’t something that they could fix, but they recommended me to a couple of local shops. My experience was so pleasant yesterday. I really appreciated their kindness and concern. Mika & Patrick are AWESOME! THANK YOU! :)

I will preface with the statement that I have had previously had good results with this location. However, that was then, this is now. I took my car in for an oil change. After they were finishing up, they informed me that my oil pan was leaking and needed a new gasket. This is not a service they provide. So now I’m going to take it to another garage and essentially have my OIL. CHANGED. AGAIN. Nice work guys — you made sure you got that $ 25 bucks out of me, when you could have just informed me first.