M Gallery of Fine Art

I ordered a piece of art from this gallery around the 19^th. of October. This was after looking at it for over a week and communicating with them (with no problems on delivery) via e-​mail. They were very prompt and polite in responses. Even to the point of sending me close up photos of the painting without my asking for the pictures. Based upon this response, I was comfortable and ordered the painting. Mailed a check on the 20^th. of Oct. It cleared my account four days later. Three weeks passed… no painting. I finally e-​mailed and asked what was going on… after two days, I got a response that it would ship the next Monday! I e-​mailed and told them to cancel the order and send me a refund. They apologized and suggested our e-​mails got caught in each others Spam folders. Funny, none of the e-​mails prior to the purchase got caught in Spam folders. And, I check my Spam and Junk folders every day… so nothing got caught. They just didn’t ship it. Finally they agreed to send me a refund. That was over a week ago. No check. Today I asked what happened to my refund. Oh, it hasn’t been mailed yet, but will be before the end of the month! Wow… they get to keep my money for five weeks, never ship the painting (until I asked where it was) then drag their feet on refunding my money! I’m close to having my attorney contact them. I buy art all year long from numerous galleries and artists. I have never been treated like this. Ever.