Big Tex Mobile Detail

Got Groupon special. BIg Tex promise is not to be believed. I should’ve read Unilocal before buying the Groupon.
The bad: Broken window on my car due to wiper blade coming off after car detailing. He was unwilling to help cover ANY of the cost for replacement window.
He did show up on time… unfortunately

I had purchased a special coupon through Living Social.
I spoke with Rick the owner and booked the detailing about three weeks prior to it being performed.
Crisspy Shabazz came out and arrived early by about fifteen minutes.
Crisspy did a great job on both my Lexus and Subaru. Both cars look like they just came out of the showroom despite their age and mileage.
Crisspy was great and did not rush the process on either car. He got into the nooks and crannies that I haven’t cleaned in some time.
I had previously thought that I did a good job of keeping my cars clean, but after today’s cleaning the bar for «clean» has been raised to a new level.
I would highly recommend Big Tex’s Mobile Detailing and would suggest you ask for Crisspy to come out.

I bought a Groupon for the 3 hour SUV detial job. I called and left messages and after about 10 messages they called me back. I scheduled the job for a Friday at 7:30 am. 7:30 rolls around no one shows up 8, 9, 10 come and go… I get a call at 6 pm Friday night saying there was an emergency that one of the employees had to handle. I re-​schedule to the following Thursday at 7:30 am. Thursday came and went and no one showed up and I did not receive one phone call. I called Groupon and reported this situation and they gave me a refund in the form of Groupon bucks. I would NOT do any business with Big Tex.

I reported the situation to Groupon and someone from Big Tex finally called me back. She claimed that they never got my messages — funny, before there was a problem, they got my messages on the same phone number. By the time they called back, they were booked until APRIL! It was February when this took place. Groupon refunded my money. I can’t tell you if their service is any good because I needed the service within weeks, not months.