Caliber Collision

Going to get your car repaired is not one of the most pleasant experienced, but I would say that I was very satisfied with Caliber Collision. They came in about $ 150 less than my insurance company estimate! When does that ever happen. My car was supposed to take 2 – 3 days to fix, but they were done in one day. Again, when does that ever happen?
A plus is that the Hertz is literally next door so getting a loaner is really easy.

After an unfortunate accident, I had to spend a hectic day dealing with my insurance company and body shops, trying to get my car back to working condition as quickly as possible. This was right after the ice storm earlier this year, so many body shops were at capacity and had crazy wait times. Caliber was able to handle the repair in a very timely manner, so I was sold.
I worked with Bob, who is fantastic. He is very friendly, helpful, and open about the process and wait times. He will also help arrange a rental car pickup, dropoff, and other services if you need them. After the initial check of the damage, Bob took some pictures, filled out some paperwork, and sent me on my way with an estimate of one week.
Caliber will keep you well-​informed about the progress being made on your vehicle. I received daily text updates, and Bob also called to let me know what was going on. My only complaint about the updates is the accuracy of them. On Friday, the day my car was supposed to be ready, I received a text that it would indeed be ready that day. Later that day, I received another text saying it would be ready by the following Friday. Basically, there was damage that they didn’t find at first. I appreciate them being committed to completely fixing all of the damage to a car, but I think they could have done a better initial inspection and avoided this hassle. Alas, I was stuck with another week of rental car fees.
Considering the alternatives in the area, I would use Caliber again in a heartbeat. Despite a few hiccups, my experience was good overall.

I recently had my car fixed here, the customer service was great. My estimator Robert Scheich kept me informed the entire time. Everyone I saw working had a smile and were very friendly. As a nice bonus they have really good popcorn. When I got my car back it looked brand new. I wont lie I left it a mess after the wreck, but when I picked it up they cleaned everything. All in all if you have the unfortunate luck of getting in a wreck, Caliber Collision makes it less stressful