Chick-fil-A already had great customer service, now for it to be in CMC its just x’s 5!!! I don’t know if they always did this but we placed a order, went to sit down waiting to be called and he came over to personally deliver it and told us to enjoy. If that’s not excellent customer service than I don’t know what is!!!
John H.
Rating des Ortes: 4 Charlotte, NC
Who would have thought a hospital would be the last place I would have imagined a «fast food» eatery would open up business in. I guess there are worse choices, but it really helps with convenience if you are picking someone up from the hospital and that person is starving. Just another option — I’m sure the CMC cafeteria is great — but it seems like a lot of the people that work at CMC frequent this spot. Located on my Mezzanine level(between the 1st and 2nd floors) of the Medical Center Plaza. Now be careful! There are multiple medical plazas concentrated in this one area, but luckily there is only one Chick-fil-A in the hospital. Since the Chick-fil-A is «between floors» there are low ceilings… no windows, with exception to some windows that look out into the hallway that people pass through. There are a bunch of tables and a few booths, but mostly people just carry out. The line seems to form fairly quickly, but the staff is super friendly. They ran out of lemonade when we ordered so they had to make a new batch. It wasn’t a long wait, but the manager apologized — no harm done. Despite the line, people were waiting… so I guess that means people really want their Chick-fil-A when they want it! There is also a Starbucks in the hospital, but I could not tell you where I saw it if my life depended on it. I was running to make an appointment and I went through 3 or 4 different sky-ways and elevators… luckily I was early so I made it right on time.