ClearDefense Pest Control

I live in a rental home where the rental company does not take care of the pest control so I had to find a place and pay for it on my own. This was a little overwhelming with all of the choices out there but I was fortunate enough to find ClearDefense and from the first time I went on their website to my first treatment, they have been awesome! I had my first treatment today and the technician, Michael Jackson, was professional, friendly, knowledgeable and very thorough. I would recommend ClearDefense and Michael to anyone out there looking for a professional, top-​notch pest control service in Charlotte.

I’ve been a Clear Defense customer for 2 years and have always enjoyed the service. Their staff is knowledgeable, flexible, and personal. Due to financial restraints, I have to cancel my service with them but after today’s visit (my last service) with tech Jeff Elrod, I am strongly reconsidering. Jeff went above and beyond and reinforced the values that makes Clear Defense a phenomenal company. Have already, and will continue to recommend them

We were unhappy with our previous pest control service. We found Cleardefense on Next Door — they came highly recommended. I called and spoke with Chase, who was amazing. Incredibly friendly and professional. He answered all of my questions and set us up for our initial visit, which was today.
Our technician was Jeff Elrod, and he was just as great. He took time to describe the process and everything he was doing. He spent a lot of time at our house. He was really thorough and found issues that we didn’t even know were there, like some fire ant mounds in our front yard and bees nesting in the eaves of our roof. He even took the time to carefully treat our hummingbird feeder for ants. AND he gave our toddler a book on bugs, which became an instant favorite.
This company is delivering a level of customer service that is way above and beyond the competition. I love that the products they use are pet and child safe. Other companies that we have used in the past charge you an extra premium for the «safe» products. The list of pests they cover is extensive, so no add-​on charges for things like wasps or box elder bugs. Plus, a clearly knowledgeable and professional staff. I am so glad we chose them!

I absolutely couldn’t be happier. We are blown away by the level of customer service and professionalism at ClearDefense. We checked out a few of the other services and this felt right. A week later, we are thrilled with our decision.
I worked with Chase on Day 1. Excellent communication and so very nice. How often do you get the opportunity to work with local businesses for your home needs and actually have the opportunity to connect and enjoy the relationship? This was wonderful. Our technician, Jonathan Wilcox, visited just days later and treated our new home and went above and beyond. He was so nice and so professional. Not to mention I haven’t seen a spider or bug since.
If you are like me and look to Unilocal for reliable feedback and not businesses buying reviews, you will be thrilled with ClearDefense.

This company is great, they don’t pressure you with add on services for some rare form of insects like the others! All the staff I have come in contact with has been more than helpful and will take time to talk to you if you have any questions or noticed problem areas. I met Chris Timm today, who did a very thorough job with todays application. Best of all, they text you to give you a day prior heads up and auto bill so their is nothing to do, but enjoy the service. The best part of it all is the chemical they are using is pet/​child safe and doesn’t have a harsh smell because its made from natural chrysanthemum. Since we have been using their service, we have had a huge reduction in insects around and in our house, and this is in a busy developing community.

We found ClearDefense from their great Google reviews and our experience so far has been perfect. Excellent customer service from the very beginning, and a very clear explanation of how the process works. Our tech, Chris Timm, was friendly, efficient, and did the work of the first visit so quietly that I hardly knew he was there! Such an easy and great team to work with — I feel safe in their hands already! We highly recommend ClearDefense Pest Control!

Great experience with Clear Defense. Jonathan Wilcox, our tech was great. Extremely thorough, and prompt. Couldn’t be happier with the service that was provided.

Clear Defense came highly recommended by the Plaza Midwood neighborhood where I work. After speaking with them about what our pest concerns were and discussing their plan of action, they quickly scheduled the first visit. I was 100% pleased with the professionalism, friendliness, and knowledge of Jonathan, our tech. He was very thorough in spraying the inside and outside of the house (including our shed and spreading granules around the perimeter).
When we had a few spider sightings (due to the EXCESSIVE rain) he came out the same day we called to spray again inside (even though our quarterly visit was due in a week and a half).
Couldn’t ask for a better pest control company! Look forward to fulfilling our contract with them this year and beyond.

We had Jonathan out during our first treatment yesterday and he was fantastic. Very knowledgable and helpful about all the questions I had. He did a very through job of treating the house and look forward to the great service.

Chris Bucy came to our house and provided a very thorough inspection and initial treatment of the inside and outside. He wore booties on his feet when inside and was very respectful. I would not hesitate to recommend him and his company to anyone else.

Chase Harrison was very accommodating and came out on a Sunday to do the job. He is very professional and ensured that I understood the products that was used in my home.

We have been using ClearDefense for about a year now, and have continued service at our new home after moving. We absolutely love that on their first visit, they are extremely thorough — removing cobwebs and doing a full assessment of the property (inside and out) to come up with a plan. It’s much better than the other services we’ve used where somebody just shows up and squirts some stuff around the house exterior and charges $ 100 for the visit.
Every person we’ve met from ClearDefense, from the initial sale/​consultation to the quarterly service, has been professional and prompt. They look you in the eye and answer your questions knowledgeably. I think this is a really great quality and shows the integrity in their training and in the company overall.
Beyond the great service, we are pleased with the products they use. We are comfortable that the products are not toxic to our pets and to our family, and they work, too! The home we moved into has a LOT of bugs, so we are eager for the service to start working :)
Today — Cris Bucy came to our home, and we loved him. Not only is he a great guy and was here over an hour, treating everything and taking lots of care to remove the many spider webs, etc. from the exterior of the home, but he was personable and we loved that he’s an Air Force guy, too. Thanks, Cris, and ClearDefense, for keeping our home bug-​free and safe!

Just switched to ClearDefense from another company on a recommendation from a co-​worker. I just had my initial service so I will have to update this after a few months to comment on how well it worked but Chris was our technician and I agree with the other reviewers that he was very professional and did a great job. One of our kids were sleeping when he came so he did the outside and other areas first to work around our schedule which was appreciated. He was very thorough and covered our whole house inside /​out. As a whole, the service and tech. was much better compared to our previous company.

Chris was our technician and he was very friendly and professional. He worked with me while I did housework around him and was courteous to the fact that my toddler son was napping upstairs.
We are already seeing dead bugs, and dead bugs are better than live bugs on my children!

Had our 1^st visit from Clear Defense and I was completely impressed. Both technicians (Bill & Chris) were extremely friendly, thorough, and communicated the process well.