Dunkin’ Donuts

The best ice coffee!
Two pumps of Carmel and one cream in either med or lg. Omg, good!!!

Worst DD of them all. Never have anything always out. Customer service is terrible. Place has no organization

Dare I say the hot chocolate is better than that of Starbucks DDs’ is milkier. Also, service is always quick and friendly enough.
However, during the most recent visit, I noticed that while I was charged 1.79, the menu says a small hot chocolate is 1.69. When I pointed this out to the cashier, she told me that it is in fact 1.79. She then calls over another cashier who confirms that it is and always has been 1.79. To me this is irrelevant, as the point is that the menu says 1.69 and I should be charged accordingly.
Rather than raising a fuss, the 2^nd cashier gave me a 10% discount. My question is whether they will change the menu/​cash register OR continue to overcharge everyone. This is how class action lawsuits get started.

Oh, Graham Street Dunkin’ Donuts, I have such a love hate relationship with you.
Maybe I just have bad luck at this location? I dunno. Something always seems to go wrong. Exhibit A: my latest trip here Saturday AM. They were out of basically everything. Kudos to them for a busy start to the weekend. There were four or five people working and one person ahead of me in line. I waited awhile to order. I had my heart set on a bagel, but the plain variety was the only option left. Okay, I can work with that. I asked if they had veggie cream cheese at this location. After asking every person who worked there, the cashier determined they did. I waited for my food. Another worker brought it to me and said reduced fat cream cheese? I said, no I ordered the veggie. His response: yeah, that’s what I meant. And of course, it wasn’t veggie. Plain bagel, plain (apparently fat free) cream cheese. Meh.
Personally, I prefer the Kings Drive and South Blvd locations over this one. I just have better experiences at both of those.

Always looking for a place to get snacks or dinner. Dunkin Donuts is the place to be that’s for sure. The donuts here are fresh even late into the evening here. Sesame toasted bagel with egg and bacon goes well with a nice cup of coffee. Do not forget the hash browns. Breakfast into the evening. You gotta love it.

Love their iced coffees! Always clean. Great staff. Enjoyed visiting this location while visiting Charlotte!

Great service and consistent food. I ordered breakfast with coffee for an entire week from this location and the manager and staff had me ready to go every morning!

DD is part of my morning must have routine when meeting with clients downtown. Parking at this location is very tight, but the coffee makes it worth it. This location boasts free wifi and more sitting space upstairs perfect for working alone on a tablet or reading a book.