Firebirds Wood Fired Grill

AMAZING! Beautiful atmosphere, attentive service and delicious food. The food was perfect from the bread basket to dessert. Ok, so I may have had some steak in between too ;) I actually had the filet, which was perfection, with steak fries and seasonal veggies. My friend had some sort of amazing looking grilled chicken salad and we split the cheesecake. So fabulous– we will be back!

I was not impressed with my first visit here. The managers were kind enough to take notice of my review and cared enough to reach out to me, which I found extremely wonderful in this day and age. They mailed me gift certificates to come back and try the restaurant. They made me feel like they actually cared, something I don’t see very often anymore and I was very appreciative to them for taking time from their busy schedule to address me. My second time around, I had a sirloin, which was very good. The service was great and I also enjoyed a nice dessert which was delicious. I thank the management and staff at Firebirds for truly reaching out and caring for their customers. Great job!

Staff and management are very nice and the food is usually well cooked. I think it’s sort of pricy since two tiny small crab cakes that don’t even equal one regular crab cake is 15 dollars, but if you’re hungry and you know that their food is always going to be good and the staff always will be curteous then this is a great choice.

Third time eating here. First bad experience. Food was awful. Service was worse. I will not be eat here again.

Good choice for wood fired meals and simple yet tasty flavors. I like this place for dinner or lunch if you want a smoky flavored salmon, delicious Parmesan mashed potatoes and the fried spinach. It’s better food than most chains and consistently delicious. The coconut shrimp app is my fave with the slightly spicy chutney and slaw. While it is not ground breaking cuisine, I enjoy the flavors and the awesome service. I’ve been a bunch and always had a great meal and excellent waiters.

Having been to another Firebird’s location in the past I was looking forward to checking out the Southpark location and enjoying a good steak. We were greeted by a waiter, who asked for our drink order, I asked for water to look over the wine list, when another server arrived and asked for our drink order. Should have known there that this night wasn’t going to be so great.
After placing our drink order our waitress returned every 2 seconds to see if we were ready to order, which by the third time in less than 10 minutes I felt compelled to place our order, yet still somewhat undecided.
We ordered the 14 oz Prime Rib and the Surf and Turf entrée. The Prime Rib was excellent, cooked perfectly and served with a light au jus and horseradish on the sade. However, the filet was very rare for my taste, after requesting medium, so I did send it back. Returned a perfect medium, which I enjoyed than very much. As for the lobster, grilled to perfection, although no butter dipping sauce, bummer!
The food was good, but would have expected better for the prices and some of the other reviews.
Unfortunately the service was the most disappointing part of the evening. After being stalked for our order at the beginning of the night that is all we really saw of our waitress, Adelene. We never saw her again until one of the other waiters told her we were looking for our check, ridiculous! I had to flag another waiter down to have my steak corrected, and another waiter to order a second drink. I wish she focused more on customer service rather than whatever it was she was focused on. I think it would have been a much better experience.

Firebirds was our third choice for lunch after the first two places were closed for the holiday weekend. And I can see why those places were closed, as there was very little going on today. We were one of only three tables occupied the whole time we were eating our late lunch.
We opted to skip an appetizer and enjoyed the tasty bread while we waited for lunch to arrive. It didn’t take long. My wife had the French Dip which had a nice big bowl of jus for dipping. I had a standard cheeseburger (I think the waiter misheard me as I wanted the blue cheese burger, but it worked out okay). Both came with awesome fries that were perfect. I mean, really, really perfect fries.
Nice comfortable restaurant. Enjoyable.

Had dinner here, and the food was just average. Nothing stood out that would make me come back. Had the Parmesan crusted fish and au gratin potatoes that weren’t terrible, but just all right.

I love Firebirds! In fact, I love it more than a lot of the Upscale, more expensive places such as Ruth Chris. The Lobster Spinach Queso is so good with the homemade chips and also the Ranch Rings. My go to meals are the Salmon and the Ribeye! So flavorful and the portion sizes are sure to fill you up! Their steaks are so tender. If you ask me one of the best steaks around. They also have really good drinks. I suggest the Sangria and the Pomegranate Sunrise. Service is always fast and they are always friendly. Once I baked a cake for a birthday dinner and they put it in the Refrigerator for me. My cake was falling apart because I didn’t let it cool appropriately before leaving the house. When I asked for them to bring it out, they put candles in it to try to make it look as presentable as possible. It wasn’t necessary as we just wanted them to bring it out but it was soo hilarious! It looked so ridiculous, We loved them for that. Can’t go wrong here.

I had a couple of drinks. The bartender was friendly.

Firebirds has solid food but not anything that really stands out. I’ve never had a bad meal here but I’ve also never had an amazing one. Firebirds the type of restaurant you go to when a) you’re dining with someone with a less adventurous palate or b) you’re in a big group and want a variety of entrees to choose from.
They have a fairly large menu of basic anerican standbys: fish, chicken, steaks, and burgers. They do all of these things fairly well from my experience and I’ve been here many times since my mom loves this place. I’m not a liquor drinker but I’ve heard their cocktails are good.
The reason that firebirds isn’t in four star territory is that the food, though fresh and decent quality, just isn’t that flavorful. Based on their current menu, it looks like they’re trying to do more creative things with their good by offering various sauces and different encrusted fishes but they just haven’t mastered using these flavors to enhance the food. Case in point: I got the chili rubbed delmonico last time I was there but didn’t taste any chili though the steak itself was solid. I had a similar issue with the green chili mac and cheese (a shame because green chili is awesome and not something that shows up often in restaurants outside the southwest).
In summary, thus isn’t a place I ever choose to go to on my own but I also don’t protest when my mother inevitably suggests it during my visits.

Today we went back to try lunch. It wasn’t a total disappointment but still underwhelming. However I will say the customer service is really good. I appreciate that. I ordered the hamburger which is good, my daughter the pasta which wasn’t the best and my other daughter ordered their fried chicken salad…

My mom really likes this restaurant. The food is good and a variety of options.
This visit I had a «dirty bird» martini (ok I had two of them– watch out because they are awesome and you will want another one!) and the friend chicken salad and the featured dessert. Mom had a steak and baked potato and mushrooms, and then an after dinner coffee.
The bar is open and upbeat and fun to grab a drink in.
Tips: you can grab a table in the bar and get served there. Or go online and get a reservation.

We tried this place for the first time tonight as they are participating in Charlotte’s Queen’s Feast. I was impressed with the number and variety of selection on their prix fixed menu, as well as the portion and quality of the food.
We sat next to the wood grill and could see and smell the steaks cooking over the open flame. Our server was great. Timely, but not intrusive, if that makes sense.
Save room for dessert! One portion is enough to share and it’s worth it!

Amazing food and atmosphere!
Tried the coconut shrimp as an appetizer, there were only 5 for two people and a giant pile of slaw which wasn’t very good alone.
The blue cheese filet is superb. If you haven’t had the BLT salad, I highly recommend that as well.
Our waiter was very confident and knowledgable, it was very refreshing.

Not a place I would put near the top of my list, but good enough.
Went for NYE 2015 as well as August 2014. My dates/​friends and I ordered steaks and cocktails each time without disappointment.
Outback Steakhouse is my barometer for measuring all steakhouses, and while Firebirds’ steaks aren’t much better than Outback’s their ambience and décor is very warm, cozy and intimate.
I’m not big on cocktails, but I can say that the martini with vodka was average.

Hadn’t been here in years, but was in the neighborhood and a few of us wanted to grab something to eat. It was an awkward time — 4PM. You’re either that young, cool professional who was too busy to grab lunch and grabbing it now, or that 83-​year old man having dinner at his regular time. Okaaaay, so moving on…
Service — We had a good server that was nice and attentive and answered our questions. The only thing that was kind of weird was that he’d get up in your grill. When he asked me what I’d like, I looked down at the menu, and when I looked up, dude was like 6 inches from my face. Felt like it was Les Phoenix in France or something where personal space is tight. Other than that, really solid.
Food — Get the chile mac’n’cheese, and you won’t regret it. Pasta was cooked just right, and the hint of chile gives it a little heat. Coconut shrimp starter is pretty big for six shrimps so I’d prob not order the main of it. Prime rib was just okay, but it’s more of an excuse to dip my meat in things… like phở-​king, the restaurant where they serve vietnamese food. #nicesave
I’d come by again at 4PM.
dmo out.

Took my mothers here for lunch. For the most part it was quite. Food was amazing of course! We shared a few appetizers and had a few laughs.

The place definitely has that franchise feel but I was really impressed with my meal at Firebirds. My husband and I both ordered the Prime Rib, I with the loaded mashed potatoes and he with a baked potato. It was honestly the best Prime Rib I’ve ever had! It was so flavorful and cooked perfectly Med-​Rare. It was served with delicious au jus and a spicy horseradish cream. I also loved the mashed potatoes which came server recommended… and were worth every calorie (and boy was there calories!)
They also had really great Wednesday drink specials including $ 5 martinis, $ 2 off draft beer. They had some local options which was great so I enjoyed a very-​reasonably priced Bird Song IPA.
I am excited to return and will happily get the exact same thing!

Meh, it was just an okay visit.
I think I’ve been a bit spoiled by the other location because this visit just didn’t do it for me!
I’d had a crappy day at work so liquor was required so I started with the Pomegranate martini which was super tasty! But my dinner was just a bit underwhelming. I ordered the Blue Cheese Filet and loaded baked potato. I ordered it medium well and it came out a little more well done than I liked, good thing it had the blue cheese sauce and mushrooms! The worse part was the dessert. I was especially disappointed with the chocolate cake it was just totally blah. I wouldn’t recommend it and definitely will not be ordering it again.
Oh Firebirds! I don’t want to break up with you! I want to be a huge fan, but visits like this make it hard for me to keep loving you!