FleetMatics

Derek Breedlove, a salesman for Fleetmatics, who was to demonstrate via a Webinar what a GPS tracking system could do for our company. Derek’s internet connection failed therefore he talked and talked about how great the system is, the potential of saving money on IFTA reporting, insurance premiums, and how we would save money on fuel and employee lost time. After about an hour he could not get his connection restored and another salesman jumped into the conversation to tell us about 170 or so units someone had committed to but it was our lucky day there were 40 or so units unspoken for and if we committed to those units we could have them at 40 dollars monthly. We told him we did not know how many units we would need for vehicles and heavy equipment and the number was reduced to 30 then 25 and finally to 20 to secure pricing only we were told that today the signature was to lock in the 40 dollar price and that was all. We were told that «signing today is only to lock in the price of 40 dollars per unit» quoted from Derek not a firm commitment of 20 units or anything else. Ralph signed and as we had other pressing issues left the conversation. Ralph forwarded to me what was to be a price firming contract for 20 units which would be later determined if that number was adequate or if it needed to be reduced.
Derek Breedlove completely misrepresented the GPS systems ability and the contract itself, what he alleged in his sales pitch is contradicted in the contract. The only identifiable item in the contract was the 20 units that were discussed. At no time did we agree to 3 years, auto renewal, and additional cost of unit installation if not on site, or that Fleetmatics will did not guarantee that the unit will perform.
What they will not tell you is the following which I am copying and pasting from the contract in short it is 3 years with auto renew, you pay for whatever is on the contract needed or not installed or not, they DO NOT STAND BEHIND THEIR SYSTEMS PERFORMANCE, YOU WILL GET CHARGED 100 INSTALLATION FEE FOR UNITS NOT ON SITE
I agree with the review of Paul from Ashburn Va it IS LIKE DEALING WITH THE MAFIA!