Gigi’s Cupcakes of Charlotte

Amazing cupcakes! Love this place! We always order these cupcakes for the birthdays at our office and they never disappoint! The presentation of the cupcake is wonderful as well as the taste! Wedding cake is my favorite! If you haven’t tried this place you definitely need too!

Gluten free cupcakes that weren’t dry! Delish!!! They even had several GF flavors to choose from! Impressive! The chocolate peanut butter GF was amazing!

First timer. Buttercream was excellent, but cake was dry on both cakes we purchased. We ate them just a few hours after purchase. Will try again.

Hmmmmmm, hmm…
Not bad, but definitely not the mmmmm so good taste I am looking for in a cupcake or cheesecake. I feel like the presentation was pretty and the taste factor was OK. I think what messed it up for us was the over abundance of icing on the cupcakes. I personally could care less for a pretty presentation if the taste of icing is all I taste, let them eat cake Gigi’s. Also, maybe sprinkles are pretty, but save then for the kids, the crunch in every red velvet bite was … weird .
This location in Carolina place is convenient for mall goers if they are craving a sweet treat, $ 3.25 for a cupcake, and $ 3.75 for a cheesecake. There’s just not an omg reaction for me to indulge in another treat from Gigi’s, but they weren’t horrible …

Have I mentioned this before? If not forgive me it was only because I was in a delicious sugar coma! Hands-​down the best cupcakes I’ve ever indulged in. Yes there is a lot of sugar and a lot of icing but it is perfect. These are definitely a special treat for yourself and to give as a gift. You can even get a package of mini cupcakes — so you feel a little less guilty when you eat them all. Lol.

This cupcake shop has the most gluten free options available that I have found so far. They offer 3 different gluten free options daily, and so far I haven’t been dissapointed which is something I find rare on my gluten free quest for delicious food. I would and do recommend them if you are looking for a yummy quick treat.

My wife and I recently discovered Gigi’s Cupcakes and we are completely obsessed! I’ve had cupcakes and milk every night before bed for the last 30 years and these are by far the best I’ve ever had! My frequently makes the 30 minute drive for us to have them as a delicious and decadent dessert!
Tonight was my first in store experience and it was amazing!!! I was warmly greeted by a wonderful young lady named Astoria! She was extremely helpful, knowledgeable and patient as I asked her about every single delectable cupcake in the case!
The only thing that could make these cupcakes better is the great service with an amazing smile and help that I received from Astoria!
5 stars all the way! A must try!

Worst cupcakes ever. They were dry and basic Walmart batter. The base of every cupcake was the same minus the colors of the sprinkles. Would not recommemd, unless you have a 2 yearly Olds taste buds.

The wedding cake is sinfully delicious. I craved the cupcake over the weekend and had to go yesterday. They had a deal, buy one get one free. I ate one and gave the other to a coworker. Needless to say I will be back. They should be illegal to consume, lol

The cupcakes are a bit pricey, but I cannot eat a whole one at one time. It takes me two days to finish one cupcake, but I must say they are GOOD!!! I generally eat very healthy but when I’m in the mood to have some sugar this is my favorite place to get something delicious.
They now have an angel food cake cupcake that has half the icing and I hope half the calories. That’s the one I get so I don’t feel so bad. :)

This is my first Unilocal review ever. I wish it was a good one, but Gigi’s left a bad taste in my mouth. I went in a week prior to when I wanted my custom cupcakes for an important client. I sat down with the baker and showed her exactly what I wanted, although she advised me against my original idea and told me I should do something specific from their website. I finally agreed and thought we were on the same page. I sent her an email with a link to the website so she could make sure it was right. We decided on half a dozen cupcakes that were half chocolate and half vanilla with a blue fondant disc on each with an orange piped flower on top. This is what I got — all vanilla cupcakes with blue icing (not even the right shade) and orange flower sprinkles. I could get these from Harris Teeter, heck I could make these myself for less.
I went back in to give them feedback on the cupcakes and the girl at the front went to get the baker I had previously spoken to. I heard her laugh right before coming out, as if she thought this was funny. These were to be delivered to an important client and I would be ashamed to have sent these. I told her I went with Gigi’s despite the bad Unilocal reviews I had read and her response was «Oh really?» She acted as if she had no idea what her reviews were on Unilocal.If she didn’t know, that’s a major issue, but playing coy is bad as well. I will NOT be using Gigi’s again, $ 26 for half-​assed cupcakes is shameful. Disappointed is an understatement.

I purchased a cookie dough cupcake and was very impressed with the frosting-​to-​cake ratio, and the quality of the frosting. I have eaten many a cupcake in my day (I might be slightly obsessed), so I’ve had a range of «meh» to amazing and this was definitely amazing. The frosting was cookie dough flavored, so it tasted like it was sweetened with brown sugar, and had some great texture. The cake was also a brown sugar cake with mini chocolate chips. It cost around $ 3, but it was worth it. I only regret not purchasing more! Highly recommend for anyone needing a sweet fix with some fun and delicious flavor combinations!

The cashier refused to let me use my rewards credit because I didn’t let her know about it until we got to the register… You know, the logical place you would need to be to ring up a purchase and enter a phone number for the rewards credit…
She didn’t offer to cancel the transaction and start over so I left without cupcakes. I’ve never had such poor customer service at Gigi’s before. It had only opened 5 minutes earlier, it’s not like the employee had time to really work herself into a bad mood. Listen to the rest of the poor reviews they’ve been letting recently, there are better cupcake shops with less attitude in the Charlotte area.

Well it seemed like a fun stop to treat my little one on a beautiful day. I had only been once before upon opening years ago. We picked 2 cupcakes and decided at the last minute to buy a 3^rd to bring home to big sister. We sat down inside because the tot liked the music. Both cupcakes were beautiful to look at, but dense and so loaded with sugar I couldn’t eat all of the icing. Soon after leaving I got a headache which I’m pretty sure was from the sugar, but that is not the reason for 1 star as I’m a very healthy eater and this was a rare occasion.
The bad review comes from the fact that as we were eating, I noticed a sign that said 4 for $ 9.99… but I had just bought 3 and spent more than that! I even tipped at the register unnecessarily! So I kindly went back to the cashier and said, «I see you have a sale. Is that for particular cupcakes only?» She replied, «no, it’s all of them» and I said, «well I just bought three for more than $ 9.99, you should have told me.» Rudely, she said, «well I figure people read the sign & I only rang you up for three so.» WOW! I was not rude, did not even argue for an extra cupcake and this was horrible customer service! Needless to say, I walked out with a very bad taste in my mouth and won’t be returning even though I was already planning on using them for a birthday this very month.
p. s. this is my 1^st bad review ever! Oh and SAS cupcakes in Blakeney is at least friendly, fun and grateful for your business!

Worst cupcake I’ve ever spent $ 3.25 on.
Cake was bone dry and frosting tasted like something you would buy in a tub at the grocery store.

Thought it would be a treat to come for cupcakes. The girl at the counter was nice enough, but the cupcake wasn’t anything special. I could have made a more moist cake at home. And wouldn’t have paid almost $ 10 for 2 cupcakes. We got the french toast, and the miss princess. They weren’t bad, but not amazing and worth the money. Honestly, next time I want a treat, I’ll travel to Baxter village and to to the cupcrazed cakery. I’d pay $ 20 for 2 cupcakes there and still walk out a satisfied customer.

Always good of course. Wedding cake flavor is my favorite of course. Customer service is always amazing!

Amazing cupcakes! My husband requested gourmet cupcakes for his birthday and I started out with a taste test from a competitor much closer to my house — SAS cupcakes. The cake itself is dry and not good at all and we got sick off the frosting. Turns out they get their cake in frozen!
So I was very presently surprised that my husband’s birthday cupcakes from Gigi’s were moist and delicious! They had great flavors that were executed in amazing fashion.
Service was great too!

I saw a living social deal for Gigi’s and decided to give them a try as I had only had their cheesecakes before. The red velvet cheesecake is very good, but very rich!
I got two living social deals — one for myself, and one as a gift to my husband so we could try their cupcakes twice. It was for 4 cupcakes for $ 6.00 (I think?) which was a pretty good deal, but you had to pay tax when you got there — not much just $.50
First go we got:
Cookie Dough — love the icing on this one, but the cupcake part not so much, a little too dense, needs to be a softer and fluffier cupcake.
Apple Cider — did not taste anything like apple cider, just an awful spice cake. Yuck!
Red Velvet — I’m really not a fan of this one. I love red velvet, but the mass amount of sprinkles overwhelms and takes away from the taste of the cupcake. Just give me a good red velvet cake with a better cream cheese icing and I will be happy.
Peanut Butter — icing was great, but the cupcake was hard and overcooked, disappointed because otherwise I think it would be a good one.
Second go we got:
Double Stuff — like a cookies and cream, I actually really liked this one!
Coffee Cake — we warmed this one up and had it for breakfast the next morning, it was fabulous that way! Wish they had this one year round, just only a Christmas thing.
Chocolate Tort — like a brownie, good, but not really a cupcake if that is what you are in the mood for.
Kentucky Bourbon — I loved this one! The combination of the cupcake with the sauces and the cream cheese icing is fabulous, almost like a pecan pie version of a cupcake. The cream cheese icing tasted better today or with this cupcake over the sugared sprinkled cream cheese on the red velvet.
Since Gigi’s is a hit or miss with their cupcakes, I can only give them 3 stars. I don’t see myself going back here like I will with Polka Dot. Plus the shopping center it is in is crowded and a hassle to get out of in the direction I need to be going.

After enjoy GiGi’s at an office party I decided to stop in to pick some up with my Mom, a huge cupcake fan, and a huge fan of another cupcake shop. She was a little nervous about trying someplace new but was open minded since I had enjoyed Gigi’s before. After looking over the options available, around 5 – 10, she picked four. The girl behind the counter was very rude and short with any questions my Mom asked about each cupcake. She yawned twice while trying to talk to us and I am not sure whe knew what a smile was. That is why Gigi’s get 3 stars. The cupcakes however would be a definite 4 almost a 5 in my book.
I do wish they will work on customer service… other cupcake shop employees enjoy what they are doing, or at least put the customer service on.