GMP Performance

We stopped by GMP one day to explore potentials for our Audi S5. I was pleased to find that the specialists there were both knowledgeable and friendly.
Over the next few weeks, Alan D. took the time to work with us to really understand what we were looking for and develop a custom quote. I never once felt pressured to order something I did not want nor were any of our ideas squashed for shop preferences. I had intentionally planned on staging out our modifications over the year, but the proposal was so exciting that I could not wait and dove right in!
Once ordering parts and getting started the service only got better. From frequent updates on part status to pictures during install, GMP kept us engaged in the entire process and did a wonderful job at making the entire experience fun
The final product is amazing! GMP really brought our ideas to life and the car is exactly what I had hoped for. I am extremely pleased with their service. They are the first on my list for future car needs and I would recommend them to anyone!

I jumped into the European car world with a 2010 GTI, and after a few months I was itching to do a few things to it. I’ve known about GMP for a while, and part of what I knew was they work on some big $$$ cars like Porsche, Audi, BMW, Bentley, etc.
However even though they do work on big budget builds, I still feel like I own a million dollar car when it comes to customer service. I’ve been in 3 times so far (Max in 2014, Michael in 2015), and they have both been very helpful with any questions I had… Every time I visit for service I stay in the waiting room, which is decked out with magazine plaques and racing seats, it’s not unusual to have lunch with the happy employees (Thanks Michael!)
Overall a very relaxed and fun car-​loving atmosphere, with some serious machinery on the lifts… but never too busy to take care of the little guy in the GTI :)

Bad customer service by
, Looking to replace some small parts but guess he’s to busy to handle small stuff. Can’t even reply with a simple NO for an answer after 2 email follow up and 1 call (initial call).
to GMP, if you can’t handle small task how are customer going to invest in you guys for big task…