H&R Block

I meant to write this review last year, and only remembered looking for old documents to fix what H&R Block did last year. I had a pretty standard tax return, except I had recently started a small business.
You have thought the «tax professionals» at H&R Block would know what to do when dealing with such a common issue, but «tax professional» means «not an accountant.» It translates loosely to «someone who can take a test that certifies them to fill in tax documents for someone else.»
None of these people are accountants. How do I know? They came up with three (!!!) different return amounts for my taxes. After signing off on my return the first time, I got a call the next day that there was something else I needed to sign. Except it wasn’t an additional sheet, it was a completely different return with a different return amount.
I spoke to someone who said my original «tax professional» messed up the return and did not know how to write off start up expenses. I asked about my return, and this person said she would check with someone who is «really good» with this stuff, who was not onsite. I was told to sign off on a third copy, not filled out, so I would not have to come up after they figured this out, and they would call me about my return.
Never got that call, and only found out later they sent in a third return with another different amount. I can’t speak for other branches, but how can these people not know how to make a few basic writeoffs for a new business?
I’ve learned from my own mistake and will be going to a real accountant this year, most of which seem to be cheaper than what H&R Block charges. Hopefully they can fix whatever H&R did with my return last year.