Jack in the Box

If it were possible to choose 0 stars I Would do so. The person who took our order was rude and cut us off at the speaker and did not allow us to complete our order before speaking. Once pulling to the window the food was shoved through the window at us and the orders were wrong. We pulled back around and the manager rushed us and told us to pull to the front barely listening to our issue. Extremely disappointed with this visit.

Food was ok. Ordered to go. When I got home I saw that the order was wrong and food was missing. I guess you get what you pay for.

So TOTALLY didn’t realize these existed on this side of the country! Stumbled across Jack in the Box while looking for a Starbucks and had to at least try it once… It was… Meh.
The menu was surprisingly big for a fast food place, featuring everything from breakfast items to burgers to tacos to… Chinese food? Yeah… The menu here is a bit random. Perhaps that’s the draw?
We decided to keep it simple and try a burger and fries. The burger was of the unimpressive fast food variety but the curly fries were pretty good! Sorta like Arby’s.
Service was very slow, and kinda lackadaisical. No one greeted us and we waited about five minutes to order despite there being no line. For a few moments there was no one behind the counter at all.
I probably won’t be back any time soon, especially not this location.

Very disappointed! My very first visit to a Jack in the box and NO ONE even greeted us, not even the employee who was leaving! There was no one up front to take orders. We left and went to Sonics next door for our dinner!

Real good & real good service strawberry shakes rock great after late nite at race track and staying across the street darn good.

Terrible service and terrible food ! I understand that it’s fast food, but even you expect a certain level of quality. This place had nothing going for it at all.

I am from New York, and can only get this when travel to Charlotte. Came to this location for the first time a couple of years ago and fell in love with sliders lol. They season the freaking meat!!! Added onions that were cooked and nothing like the wet weirdness that is White Castles. We actually ordered and packed these little suckers to take back to NY. Yes, gross but they are that good. I think I like this fast food place because it tastes nothing like anything I am used to and everything does not taste the same — I am looking at you Mc D, Wendy and the King. The variety is cool.
Last night arriving at our destination after road tripping we went straight to our dream spot and were disappointed sliders slid off the menu. We were not left disappointed for long as we had a huge variety to choose from. My daughter ordered breakfast at 11pm. How awesome was that!!! Steak fries with chili and jalapeño for moi. Yes gross and I will have heartburn in a day and giant monstrous thighs in a week, but I loved every minute.

I love, love, love, LOVE Jack In The Box! Sourdough Jack’s are the best sandwich on the menu. Employees are always polite, no matter which franchise I go to.

Had to get a breakfast jack for old time sake. They don’t have these in NY anymore… too bad!

I haven’t known Jack in a while. I don’t eat his food all that often, preferring Dave Thomas most of the time. So when I stopped in here for the first time in over a decade, I was surprised to see how many different things that they have on their menu — chicken, tacos, burgers, all sorts of stuff. And so I ended up choosing the «Bonus Jack» which is a whole lot like the Big Mac except the sesame seeds on the bun. With a small side of curly fries (they don’t have those at McDonald’s!), I decided to sit inside and people watch for a bit.
So how was it? Looking little like the picture on the menu board, but still a decent fast food sandwich. The cheese wasn’t melted. The fries weren’t hot. The soda fountain area was untidy. One of the napkin dispensers was empty. But the staff was nice enough when she brought my tray to my table. So that saves Jack from a one star.
About ten minutes after I’d gotten my food, there was another shout for a Bonus Jack and curly fries. Yep, they’d made my order twice. Dumb.

the food is fantastic but the customer service leaves alot to be desired. tonight I witness 3 orders in a row including myself turn back around to get the order corrected. Not because we got each-​others orders, but because the orders where just wrong.

I just don’t think the food is that good, I have eaten there 3 or 4 times, nothing special. I’d rate them Behind Wendy’s, McD’s, BK, Sonic, Hardees, and the local fast food places. I’ve been to Seattle, it seemed better out there, maybe because they have more customers and the food is fresher. The closed stores dotting the area should give you a clue.

This used to be my favorite place for late night food when I was working strange hours. I think I stopped coming here when they never got my order right.
Tonight, I waited forever in the Wendy’s drive-​thru and decided to go elsewhere so I ended up here.
I forgot about the diverse menu that Jack in the Box has. Sure they have the typical burgers and chicken but they also have tacos, and now deli sandwiches. Tonight I ventured out of my comfort zone and went with one of the Deli sandwiches.
And I also ordered an unsweet tea. Extra points to the gentleman who took my order for confirming through the microphone that I wanted unsweet tea and for again confirming it at the window. That alone added the 4^th star. Normally, I’d probably end up with the sweet stuff, no matter what I ordered.
As for the food, It was pretty good. Normally I don’t like pickles on my sandwiches but this sandwich tasted great with the pickle. And I missed the curly fries here.
I’ll have to remember to come back here. It’s not someplace I’d normally go for lunch but for those late night cravings, it’s pretty decent.

Quick service, pretty clean, staff was nice. Not crowded at all @ 6:30p on a Monday. Better looking than other Jack locations we’ve been to in the CLT & was easily accessible via wheelchair for my hubby! We tried the Bourbon BBQ Steak sandwiches — pretty good, pretty greasy too!
Update: right after I wrote the review last night, more traffic started coming in. We quickly became the minority by a landslide, and not able to understand anything anyone else was saying. I thought we time-​warped somehow to South of the US border, but we were still in Charlotte. The cashier at the counter became completely TOO LOUD, carrying on loud, Spanish conversations with some of the patrons. Most likely better enjoyed via the drive-​thru or with earbuds/​music.

Honestly the food is great, although their single burger prices makes one have to buy a meal ($ 5 for a burger)… I enjoyed the food better than Mickey D’s– I wish there was one in the Chicagoland area

Tacos. They are so delicious yet so bad for you. But at .99 per 2, you can’t go wrong after a long night of beer.
On a side note, their Asian Grilled chicken salad is good too.