Microtel Inn by Wyndham Charlotte/University Place

I stopped late while traveling. Everything was clean. Friendly staff. Inexpensive. The air-​conditioning worked well. Clean and comfortable at a good rate. Would stay here again.

What a dump! Hotel is dirty, the stairwell smelled like vomit. Shower was covered in soap scum. Gross! Walls are filthy. Definitely not worth $ 145 a night, this is a $ 50 hotel at best! Spend a few dollars more and stay away. First time staying at a Wyndham hotel, absolutely the last.

Friendly staff. Price is right. Clean motel. A little out dated, but for the price what do you expect? Good for just me, a big group might get cramped. I will definitely be staying here again when I come back into town.

Stayed Overnight for a friend’s birthday celebration in town. The price was appealing (get what you pay for) as it was last minute and didn’t want to spend a whole lot of $$$. It wasn’t a «roach motel» per say it was maybe 2 stars above but the room was cramped. For last minute we had the One Queen bed room and it was awful. The carpet was dirty and the room was extremely dusty. Very outdated on the inside. The outside looks like a Quaint apartment\condo. The staff\front desk was friendly (that’s why I give two stars instead of one) and they do offer complimentary breakfast but we ended going out to a diner with friends. This was my first and last time staying here as I should of went with my first mind and stayed at the Hilton garden inn for a few extra dollars.
Please, Please renovate your Inn. MICRO– tel is spot on as the rooms are MICRO

We stayed here one night, on a Friday. The hotel was fully booked due to a concert in town. The process of booking over the phone was easy and the person was friendly. The cleanliness was overall great in the room, and the halls and lobby. Our queen size bed was very comfortable with 4 pillows that seemed almost new. The bathroom towels were on the small side and only 3 «bath» size for 2 adults didn’t seem enough. Nice to have in-​room coffee pot, fridge, window bench, A/​C and big closet. Convenient shuttle to/​from the PNC Pavilion was very handy! Overall value was excellent! Front desk staff both upon check-​in and check-​out were OUTSTANDING! Fast, friendly and helpful. :) Negatives: Very easy to hear doors opening/​closing, ppl walking down hallway and neighbours doing the «wild thing».

Well the adventure started when our room didn’t have a room number next to the door. It had fallen on the floor. Upon entering the smell of some sort of air freshener nearly burned my sinuses. It made me worry what smell they were trying to cover up. Next I went to wash my face in the bathroom to find that the facet is too close to the sinks edge, so the water began to flood the vanity. The bath towels were so harsh they might as well just give you a sheet of sandpaper to dry off with. And the shampoo/​condition supplied was only enough for one person with very short hair. Oh and did I mention that the shower «screamed» the entire time. The free wi-​fi was shaky as well… Other than that, it was fine. BUT, for the extremely low price… what did I expect. I wouldn’t go back, that’s for sure.

This hotel must be under new management because it wasn’t filthy AT ALL. In fact, when I walked in I thought the entire place was impeccably clean. Even our room was clean and smelled terrific. A gleaming «90% sanitation» rating hung over the front desk. The beds were comfortable but the pillows were a bit lumpy. The only thing I can complain about was the maids shouting down the hall way at each other while my husband and I tried to nap after our drive. The receptionist was courteous. Oh. The rooms were small because in case anyone who complained about that can’t read: you booked a room at a MICROTEL!

Do NOT stay here! The rooms are extremely cramped! Absolutely zero walking space! The bed was very uncomfortable! The iron in our room didn’t work so when we called to the front desk to ask for another the lady was very rude about it and asked if we could bring the broken iron down to her. The only thing about it was that the iron was locked on to the ironing board with a cable making it impossible for me to remove it. When I informed the lady of the secondary problem she became very annoyed with me and asked me to come down and just pick up a different iron. Also, there were teenagers hanging out in the lobby unattended and they were being extremely inappropriate. The lady at the front desk didn’t bother to tell them to take their inappropriate behavior back to their room. The entire place was just filthy! Oh, and the free breakfast was nothing more than dry cereal and juice. The milk pitcher was never once refilled. I will NEVER return to this dump ever again!

If I could give it 0 I would. Is this place a crib for hooking? More midnight traffic than a 24 hour Dennys. Jesus, Mary and Joseph. Doors slamming, midnight knocking on the doors, loud music in the next room, and urine in the elevator. Should have checked Unilocal first.

This place is a nightmare. The price is appealing but not worth it. The room I was given has water damage in the ceiling near the window. The light fixtures were hanging out of the ceiling and were surrounded by mold. And the door would not lock. I asked for a refund and left immediately.

This hotel has the worst customer service that I have ever seen. They were rude and the room wasn’t clean. They had several homeless people hanging out in the lobby.