Pizza Hut

Now officially done with this store for sure and probably Pizza Hut as well. The store is 10 minutes from our house yet they can’t seem to get a pie to us in less than an hour. Tonight it was an hour and a half. The crust is like cardboard and the pie was lukewarm at best.
Avoid at all costs.

As much as we enjoy Pizza Hut, this location is just not the one to use. I kinda wish we had another option for our area.
We placed our order @ 7:30 PM, the computer generated a 45 Minute wait time. at 8:21 I called about our Pizza that still wasn’t here. The alleged manager Melissa said — rudely — that they were running behind and that we should never trust the internet system. I called back 5 Minutes later to speak to a manager — turns out it was Melissa again, who reiterated her message of being behind.
I explained I understood this, and that they needed to find a better way to manage client expectations. I totally understand a backlog, but I also appreciate customer centric communication. In this area, they fell down. As we were wrapping the call, the driver showed up (an hour after the order was placed) and caught on to the situation. She was apologetic and asked if the manager offered a credit or something — which she hadn’t.
This location needs more customer focused management and a better way of managing expectation. Pizza Hut lost a customer tonight…

Good food at a good price. Consistently decent.

What’s not to love about Pizza Hut?!
This place was wonderful! It’s a small location but inside was very clean and the staff was wonderful to work with. My order was prepared correctly and it was pipping hot when I arrived.
I look forward to ordering from here again!

This is just like all of the other Pizza Huts in the area, reasonable food at a reasonable costs.
Delivery is consistent and always seems to be hot. I have become a big fan of the wings, and especially the Wed Night Wing deals.
This is a carry out only /​delivery location, but does have a few benches to sit on while you wait.
NCFoodGuy