Precision Tune Auto Care

Won me over from Hello! My first experience was with Rob when I came in for an inspection for registration renewal; Rob and his team were awesome! So when I needed an oil change and a wheel alignment; Precision was easily my choice. I knew from my first experience that they were running an honest business plus mechanics are friendly and super skilled. Finding a mechanic shop that wins your trust is a needle in a hay stack and I greatly appreciate the integrity in your business. Thanks, K

TLDR: They’re honest, knowledgeable, know how to explain things well, don’t try to pressure you into getting more done than is necessary, and their prices are fair. Give them a try.
I have been to many mechanic/​repair shops in Charlotte over the years for various repairs, and every single one of them has lied to my face, except this Precision Tune Auto Care on South Blvd. These guys, specifically John Aragona and Joe Mizell, are actually honest, which is very important and very hard to find in this industry.
Ladies, you know what I’m talking about… when you take your car in because it doesn’t sound right, and as you’re describing the «clanging» noise using a lot of hand gestures, the mechanic’s eyes light up with dollar signs and he can barely suppress a grin at the thought of all the extras he’s going to tack onto your bill. And they get away with it because… we just need our car to run.
A few weeks ago, I took my car to Precision knowing exactly what was wrong with it (thanks Dad!), but I didn’t tell them. I asked them to run a diagnostic on the check engine light and let me know what needed to be done. When they were finished looking at the car, they came back and told me each of the three things that I already knew needed to be fixed, and they didn’t try to add any imaginary extras onto it. Before they asked me if I wanted them to go ahead with the repairs, they gave me time and cost estimates for each of the three items, and told me which ones were more important and which ones could wait if necessary.
I don’t want to be an mechanic, and I shouldn’t have to be one in order to take my car in for repairs without getting ripped off. At Precision they were honest, their prices were fair, and they never pressured me into anything, so now they’re my default auto shop.

Rob and Gamil were awesome. Went in for an oil change and learned that my rotors were bad and my calibers were locked. What I thought would be a costly fix turned into a fair price, and phenomenal conversation. Service was awesome, labor costs weren’t bad, and I was in and out. Great job guys. Well worth the drive.
#YourNewLifelongCustomer.

Had a really great experience at this location. The manager Rob and his team were very helpful and knowledgeable about my car and it’s issues. I had a major oil leak which they were able to fix, along with providing me an oil change and my sensors that were out. Polite with great customer service, I’ll definitely be coming back!

I have never experienced better customer service at an automotive shop. These guys are friendly, quick and respectful. They’ve always approached me with quick wit, helpfulness and honest answers. As a bonus, their prices are incredibly reasonable and they have WiFi. Shout out to Rob today — he’s the coolest.

In pursuit of a trustworthy establishment to conduct our oil changes, I was not pleased with my service.
Long story short, I was told I needed something and they tried scaring me into buying it at that moment giving me a false consequence to my car if I don’t purchase immediately.
Also, they noted there was an oil leak.
I went to get a second opinion and was told the contrary. Plus, the new mechanic shop (which I highly recommend) noted (and took pictures) of where precision tune didn’t cap the oil plug correctly which caused the said leak.
I won’t be going back… when I tried to call customer service, I never got a call back.

Precision Tune is my preferred mechanic in Charlotte. They have always been helpful, friendly, and best of all HONEST with me. I have never gotten the sense they are overcharging me — usually they will actually SHOW me the part that needs repaired so I can see for myself its condition if they suggest something I didn’t think I needed. Usually if I need more than one thing completed they will bundle it to give me the best discount or throw in a freebie. One time I had to leave my car there for the day and the manager personally gave me a ride to my nearby work site because he was going out that way for errands. He was polite, professional, and easy to talk to. I’ve been to a few other places in Charlotte like Tire Kingdom (horror story), Chevy Dealership (meh), and some smaller mechanics (were outright lied to) — none of them compare to Precision Tune.

The manager val was extremely rude, I arrived at 4:15 and he refused to serve me for a standard oil change, I’ll be writing the BBB about this as well

Ever been driving and glanced up to see that little oil change reminder staring you down… and you realize oh crap, I am way overdue. *Raises hand*
That was me last week. No wonder Lance was running a little rough. Off to the Precision Tune Auto Care we go. Why PTAC? Well, because it’s just a few blocks from my home… and I had a coupon. Turns out I didn’t even need it, though. A full service oil change is only $ 21.90 every day.
There were several people waiting, so I took a seat and made myself comfy for the afternoon. While I was there, I had them take care of a couple other overdue maintenance issues.
The manager is super nice. There is coffee on site (don’t expect Starbucks quality… come on, you’re at a mechanic shop) and there is also a phone charging station. This saved me when my phone went dead.
I didn’t spend an arm and a leg. My car is running a lot better now. Need a quick, cheap oil change? If you’re near South Blvd, stop in here!

Great staff, and well managed. This is our go-​to place for pretty much anything from an oil change, to vehicle maintenance & repair. Overall, this place is an extremely helpful business, and has some great prices (like a basic oil change being around $ 20… unlike others that want to charge $ 30+). See for yourself :-)