Publix

Publix is a 10 in my book!!! Great, fresh, produce, seafood, and meats, and amazing bakery and BREAD! I cannot get enough of Publix, I will never enter a Harris Teeter again. The customer service is amazing. Everyone is so friendly and you never feel like you are bothering anyone if you ask for help finding something. If you haven’t tried it yet, here’s some deliciousness I suggest:
Boards head custom subs! Turkey, italian, and the cuban with a touch of honey butter are delic! The spicy mustard is SO good. The toppings and bread are SO FRESH too. The pickles… omg. yum!
Bakery. everything. freshly baked bread, pizza dough, muffins, CAKES, chocolate chip cookies. black and white cookies. need I say more?
deli fresh pizza– this is a new one I’ve tried in the deli area. For 8.99 you get a refrigerated and fresh pizza. SO much better than frozen, and SO yummy.
pickles– they have a great selection. Highly recommend the kosher ba tampte brand which is by the eggs, and get the half sours. It’s 5 bucks for a jar, but the freshness is great.
I could go on and on. if you live in Ballantyne, you have to switch over from Teeter to Publix and your life will change.

I love Publix. I’ll tell you why. No where else that I have shopped at have the employees been so kind! They always offer to take my groceries to my car, cheerfully! They always ask me if I need help when they see my confused face looking for things, and if they don’t carry something you want or need, they will attempt to order it for you. Thank you Public! Shopping there really is a pleasure!

I’m honestly astounded at the amazing customer service. I shopped there last week and declined the bagger’s assistance of help unloading my cart into the car. On arriving home, I noticed a bag containing my canned dog food was missing. This was easily an oversight on any one of our parts. I emailed that same night to address the issue and requested a refund to my card (as I wasn’t sure when I could or would return to the store to claim the cans). 2 days later, I happened past and stopped in wherein the lovely girl at the customer service desk (after my explanation) allowed me to get replacements for my dog food, without charge. In the interim, the store contacted my husband (whose number is in the customer card that I used in the transaction) and sought to resolve the issue with him. Since he knew nothing about it, he easily agreed to their proposal to visit us in person and resolve the issue. Imagine my surprise, when Bobby, the manager, contacted me to resolve the matter. I explained that the matter had been more than properly and readily dealt but he was still apologetic and personable and worked to further rectify the issue. I’m genuinely astounded and elated with both the dealing of the matter and the outcome, it’s more than could be expected. I already enjoy Publix but they just secured a newer long term customer, thanks to their amazing customer service!

I never thought I’d write a review on a grocery store but I was so impressed with the customers service, cleanliness, organization, prices, produce, meat selection, and was not busy at all. The best check out experience at any retail place. They unloaded my food onto the conveyor belt, bagged it, then the bagger asked if I needed him to bring my cart out and load my grocery.

The store is always clean, inviting and impeccably stocked. Employees DO go above and beyond and are always willing to stop whatever they’re doing to make your experience pleasant. I love how the kiddos always get fresh baked cookies (I always nudge my wee one to «pass» on the free cookies at the other place since they sit in a box out front and who knows how long they sit there???) anyhow, I’ve rarely had an encounter at Publix that has been anything other than lovely. I’m a fan for sure.

Always friendly, helpful employees with great customer service. Always a clean atmosphere. I always come to this publix to shop for my groceries.

Everyone at this location is so nice and helpful! I actually feel bad when I turn down assistance.
I honestly have 2 other stores that I prefer but both are further from my house, so when I need a convenient one-​stop shop, this is where I go.
Parking lot is never a problem, plenty of carts at front of store (where they belong, not strewn all over parking lot!), samples (with recipes) everywhere, good generic brand, decent beer selection. I find their meat to be a little pricey so I keep an eye on the promos and sales to time it to get the best deals.

This is a little out of my usual hunting grounds, but I needed to shop and here it was. Same layout as the other Publixes (Publii?) that I’ve shopped in the Charlotte area and the same products on display. As with the others, there is a well manicured produce section, neat and tidy grocery aisles, large meat display and lots and lots of tidy frozen.
Associates are polite and helpful. The young lady who rang up my order was efficient and speedy. Clean parking lot with clear cart corrals. Oh, and the cart I chose worked great.
Publix prices seem to be at about the Harris Teeter level. But if you have the time and it’s a bigger shop, consider driving a little further into South Carolina and save on the sales tax.

We are so glad Publix made it’s way into North Carolina. We love shopping here every week for our groceries … all the produce is beyond fresh, and we’ve found the pricing & sales to be way better than any of the other local stores. The staff is insanely friendly … my mother-​in-​law (from up North) went here one day while my wife and I were at work to pick up some supplies and said she couldn’t believe that the workers all said «hello» and asked her if she needed and help. True Southern hospitality from a great store.

I don’t normally give reviews for grocery stores– but this deserves one! I moved to Charlotte from PA not too long ago so this was a new place for me to visit, and boy I’m glad I stopped! I pass 3 other grocery stores (if not more) just to go to Publix. The store is so neat, the employees are super friendly and helpful, the Bakery is better than The local shops I’ve been to in CLT, and the produce is top notch! Did I mention the store is so neat & clean? I don’t mind paying a little more for groceries there — it’s worth it. Not to mention no silly reward card things to have on your key chain. If you do a 2/3.00 deal and only buy 1 you get it at $ 1.50– not the full price. Way to go Publix you’ve impressed me!

Publix knows customer service, fresh food, and convenience!
When you walk into Publix, be ready to see lots if smiling faces and hear many offers to help you with anything. They often offer my kids a balloon, sticker, or coloring book and crayons. If by chance they don’t offer it to us, we ask a friendly associate at the customer service desk and they are always more than happy to give us what we request (usually a balloon). Another reason their customer service is awesome… they let you return any foods you’re not satisfied with. No questions asked.
The food and cleanliness is always on point! They even have an area for you to enjoy a meal with free wifi. Their soups are DE-​li-​cious and so are their subs! Yummmm! They also offer fresh sushi and hot Asian food ready to eat.
They also conveniently have coupons available for you at the store. They have a pharmacy (I believe drive thru also). I love this place!
P. S. Their cakes are amazeballs too!

Good Heath choice in salad bar and soups. I already try wild rice chicken and chilli. Also good price on the soups

Very Good place to shop.
Not a giant selection of groceries, but good enough.
Chicken tender sandwich is Banging!

I love shopping at Publix! The store is always clean and well stocked. The prices are definitely better than most area stores. The staff is super friendly!

Very clean and great selection. Bakery was amazing. Customer service excellent. I found prices on par with Harris teeter. Look for sale items!

As Florida transplants, all other grocery stores pale in comparison to Publix. The service is always excellent, and the store is immaculately clean. The house made foods are fresh and delicious. The employees are always eager to help, and samples are abundant, even in the middle of the day.
If you are a newbie, here is are a few things you MUST try:
The Subs
Chicken Tenders
BOGO deals!
Anything house made.
Publix Yogurt
Thank me later.

Wow, exceptional grocery store. Let me see1−10 scale
Customer service 10
Full service deli: 10
Full service bakery: 10
Meat service: 10
Seafood service: 10
Weekend demos of food and wine samples: 10
Cleanliness: 10
Restrooms:10
Prices: 6
Everything but price is fantastic here. HT is a little less expensive on many items.
Come here for a few items, but don’t do all of my grocery shopping here because of my budget.

Publix has made its’ way into North Carolina, and after protesting while it was new, I finally caved and went for the first time a couple of weeks ago. On a weekday, mid afternoon the store is pretty empty. But on the weekend watch out! There are just people every where. And I’m pretty sure employees are at a 1:1 ratio to customers because I was asked if I was finding everything ok on every isle. It gets kind of old actually. They don’t ask if you want your groceries to be taken out, they just take it out. Sometimes I just think the baggers need a break from being so nice.
Their store is very nice. It’s easy to navigate, and everything is super fresh. All of the cakes and deli foods are made fresh at the store. You can really taste the difference.
It’s a nice place to shop, but I do think you get what you pay for. Definitely not a discount store.

I went to Publix on the first visit and was blown away. Their customer service in one word was «exceptional»! I will drive for miles just for their produce! Tons of buy one get one, the bakery is like no other. Plenty of samples to try. Fancy pastries. The hot bar is loaded with food that actually looks fresh; not like it’s been out for a while. A nice seated area to enjoy your meals. They even have a section that makes sub sandwichand they are DELISH! The store is so clean and the meat section smells fresh ! I know I sound like a marketing agent but it’s all true. I just wish there was one in my neighborhood. But until there is I’ll take the drive for the produce, meats and bakery fresh breads!

You will never shop in a Grocery Store like this. The service !!! The food … They actually take pride in their store. everyone speaks and will help you in any way. Every Department is perfect.. Never mind what I say look at the pictures. Is there a Grocery store in the Charlotte area .like this. NO! NO! And you will say the same. There is one big thing I found out .They did not take tax breaks or anything from the city like many all business have done. WOW!!! What a fresh idea. Go by and tell Howard, The Store Manager, the Unilocal guy sent you.