Self-Help Credit Union

This review is not specifically for the Charlotte branch, but for the statewide office and the branch in Asheville. I wanted to like them, I really did! They are small, and seem to invest in worthy companies. But the banking experience is TERRIBLE. Just unprofessional, and disorganized. Like a nonprofit, not a bank. The final straw came when they placed a two week hold on some checks of mine, and then refused to remove the long hold because they could not verify the funds.
Hello? Isn’t that what banks do? Verify funds? The actual banking process is a huge hassle, as they don’t have any real locations, and one must go to another credit union to make deposits, etc. That credit union seems to be totally clueless about working with Self Help, and makes banking totally unpleasant.
I will be closing my account and moving my business to some place that actually appreciates me!