Steele Creek Animal Hospital

So I switched to this Vet last year from Dilworth Animal Hospital and have not been satisfied. I moved over to this area and she went in for her vaccinations and for some reason they like to make you wait. Idk why… but last Dec. the same thing happened as last night to me. I took her in for a 6pm appt and sat there… for 30 min. Not one single other person was there. And outside of the room I could hear the vet talking to a tech about fitness… really? You’re making me wait so you can chit chat about your workout routine? I can’t understand why they make you wait around, like you don’t have a life. Dilworth never made me wait more than 5 – 10 min and there was good reason, bc other animals were being seen. They had to call back twice just to get a tech to come up and get us only for us to wait another 20 min. Learn to treat your clients better. I had asked about this place and had gotten not so great reviews but decided since it was convenient I would allow them to see my pup. Well, save your time and money, I will be taking her to Veterinary Medical Center of Fort Mill tonight and a follow up review will ensue. Crossing my fingers they care that you are a paying client unlike this

Dr. Jo Clark is the best! She and Dr. Young saved the life of my dog a few years ago. Dr. Jo clearly loves animals and has their best interests at heart. Dr. Jo also diagnosed my dog properly after a different vet misdiagnosed him. She is extremely compassionate, as well.

I recently switched to this veterinary practice from another I had been going to for many years. The reason I switched was because the previous practice was very disorganized in the communication between the «front office» and the medical staff, and as my dog has aged and his need’s increased, I grew increasingly uncomfortable with the potential for error that such poor communication might result in.
I knew when I first took my little guy to SCAH that I was going to have to incur a huge expense before I could reach the ultimate goal of having his teeth cleaned — he’s an older dog, has a heart murmur, and has extreme gum disease which is typical for his breed.
Another reviewer here left a very bad review of SCAH, putting the blame on the practice because she couldn’t afford health care for her dog (s). The reviewer should NOT have left a poor review of the practice because of her own poor financial management. I am speaking from first-​hand multi-​visit experience when I write that the care from this practice is exemplary on all levels – front office, assistants, and especially Dr. Young. They are a veterinary practice, not a welfare office.
As we’ve been running various tests to determine whether my guy’s heart is strong enough to undergo the much-​needed dental work, Dr. Young has made herself available at all hours of the day or night — yes, she gave me her cell number and she’s called me as late as 10:00 in the evening to discuss test results. THAT, is a thorough and caring vet. Like the other reviewer, I’m not a wealthy woman, and I will probably be using CareCredit to pay for my guy’s dental bill when I pick him up later this afternoon (as I have for the tests done to-​date), but that’s my problem, not SCAH’s.
I can tell you unequivocally that you will not find a better practice than that of Dr. Young.

I’d like to start off by saying that I am a poor person… one of the 99%ers that lives paycheck to paycheck. I rescued 2 dogs 13 years ago when I was young and healthy and now I can clearly see that I’m too poor to have them because I can’t pay for their treatments as they age. Ok– lesson learned with maturity… I get that. Ok– so I shouldn’t have gotten them… Ok, so I was naïve and thought love along with an annual visit and teeth cleaning would be sufficient. Fine lesson learned for next time, but I still have them now, I love them dearly and I need veterinary services.
Now that my girls are old ladies, we’re beginning to have some age related issues and I’m in full tilt panic mode about it. I was referred to STAH by a coworker and I have enjoyed them on our visits. I do believe they love animals and I try to support the mostly (if not all) female team as I think us girls need to stick together and support each other’s businesses just like the «good old boys club» does for the boys… But WOW! A yearly visit for $ 193 ending with a dental estimate for over $ 740 to have one 13 year old dog’s teeth cleaned? Really? And then before I can regain my footing, another $ 300 to have an ultrasound of her liver 3 days later? I’m in at over a thousand dollars within a week. They might as well have said it was a billion dollars because the possibility of me having that money anytime soon is utterly out of the question, period… the end. Not to mention– I have a second dog that needs to have her yearly visit also, but I’m so far down with the first dog that I fear I’ll never even be able to get back around to the second dog and that’s not fair to her and her health.
So what am I to do? There is no welfare or government assistance for animals, I’m trying desperately to keep my good credit intact so even applying for Care Credit is not an option for me right now and my husband lost his job 2 weeks ago. My visit to SCAH has left me worried, sad, depressed and feeling quite hopeless and defeated; so as much as I enjoy Dr. McDermott, I simply have to take my business elsewhere.
So in conclusion– if you’re blessed enough to live in that magical 1% and have a ton of cash and want to support an office full of kind ladies, then Steele Creek Animal Hospital is for you. But if you’re like me and the other 99% out there that are barely making ends meet, then keep looking for a less expensive veterinarian in a poorer part of town.

For the most part, Steele Creek Animal Hospital has been fine, although pricier than any other vet I’ve been to. However, after a couple of bad experiences, I won’t be going back. My dog was forgotten about once while there — I dropped him off for shots and made arrangments to pick him up at noon. When I called to confirm he was ready, they didn’t know who my dog was, what he was — there for and of course, he wasn’t ready for pick up. And then a shot was forgotten — so I had to take him back at a different time. Most recently, while having his annual check up, I informed them that he had a bout of diarrhea and wasn’t drinking water — I was told that «it’s hard to tell what he might have picked up while you were out walking» and «he’ll drink water when he’s ready.» The dog hasn’t had water in more than 24 hours and is not acting like himself, very lethargic. I don’t feel like my concerns were adequately addressed. Furthermore, during the exam, my dog Unilocaled twice — once during the most agressive rectal exam I’ve ever seen and once when his hip was pushed on hard enough to make me scream. I’m not a happy customer and my dog is still acting sick — so I just paid almost $ 300 to find out nothing. Not worth it — take your pets to a vet that’s in it for the animals and not just the money.

We just love Steele Creek Animal Hospital. All of the girls at the front desk squeal when we bring our doggies in. You can really tell how much they love and care for every animal they see. Dr. McDermott is our favorite and always takes such good care of our two dogs. We don’t have a bad thing to say about SCAH! 5 stars!