The Reserve at Stone Hollow

I enjoyed my stay. Liz in the office is super friendly and helpful! The maintenance staff is friendly and always available. The landscaping is beautiful and the complex is well kept. The pool is nice and the gym is okay. The apartments are clean and well maintained. It’s nice because they come with a washer and dryer. It’s conveniently located right outside of concord mills area. It’s a nice neighborhood other than the subsidized housing close by.
My only complaint with the structure is the cool air coming in under the bathroom cabinets in the winter and freezes the sink water.
Pet friendly. Could use a kid park.

The floors are thin here, but it’s still nice to look at. I thoroughly remember the hell I had to ensure from my fighting neighbors upstairs, which I’m almost sure they were a couple WWF matches going on. I complained and they did write the tenants a note, that didn’t stop them. I got no peace until they moved out. Having my children awaken on Saturday morning because of the loudest thumping, bumping and screaming match was hell-​ish.
The downstairs neighbors had to endure the same on some scale from my apartments. I had a two year old and a 10 year old and they repeatedly beat on my floor with whatever to let me know they could hear me. The sounds carries like a freight train here. So I understood, but it was still quite rude of them to beat after a two year old.
I moved because I would not renew in this place where I had to endure such neighbors. I moved out on ⁹⁄₁₀ and on ⁹⁄₁₁ I found out they reported me to the creditors for a balance. WHO DOES THAT? What happened to giving people 30 days to clear out a balance. I found out about it two weeks after I moved out and called to ask if there was a balance. I was told that I needed to go through the collection agency, seriously!!! Who doesn’t take a money order for the full balance in person? I’m very sure the collection agency didn’t pay full price for the debt. I think they just wanted to hurt my credit to be honest. They reported it way too fast, it’s just unheard of. Like, they went through assessed the damage and reported it the same day.
I made the biggest mistake of my life living here, it was by far the worst overall experience I’ve ever had in apartment living. They are very nice to look at, but that’s it. And hopefully you don’t have to encounter some of the rubbish going on across the street. Only stay here if you have no other choice.

The Reserve at Stone Hollow is a great place to live. I really can’t say enough about it! The apartments are new, modern and spacious. The price is good compared to other neighboring apartment complexes. The amenities are superb. The pool area has been remodeled with a beautiful fire place, Gas grills and a bar. The landscaping is top notch and the grounds are impeccable. Pets are welcome and there is even a gated dog park! The Onsite Managers Susan and Liz are professional, friendly and welcoming. This is a great place for anyone to call home!

The Reserve at Stone Hollow is an excellent community to live in! We love the location in North Charlotte! It’s conveniently located minutes from both I-​77 and I-​85. It is also located half a mile from Concord Mills mall with access to great shopping and restaurants. However, we love our privacy, too. The Reserve offers just that. It is a quiet residential community surrounded by beautiful trees. You would never know that you’re in the «city» of Charlotte! Most residents are young adult professionals (non-​college students), which makes for an even quieter, respectful community. The surrounding neighborhood is quiet, too, and has a great trail for running or walking our dog. The Reserve is also pet-​friendly, and we absolutely love this aspect! A dog park recently opened up at The Reserve, and our pup loves to play with her neighbor dogs! The gym is small, but rarely crowded; and the pool and grilling station is a lovely, relaxing amenity as well. Both the office staff and maintenance staff are super friendly and somehow they know every resident by name! We have lived here for more than a year and plan to stay for a while. I would recommend The Reserve at Stone Hollow to anyone who’s looking for a quiet, private, residential community.

I have thoroughly enjoyed my stay in these apartments. The staff has always been more than helpful, the apartments are huge and have many upgrades you just don’t see in other apartments in Charlotte for this price and the amenities are great. The pool is beautiful, the club house is inviting and they’ve just added a grill island next to the pool and this great doggy park with obstacles.
Yes, the apartments across the street are offered at a lower price and when you look at them you can tell they’ve opted to leave out a lot of the small niceties that you find at Reserve at Stone Hollow. Because of this there are a lot of families and others that are looking for more affordable housing. And I did have my car windows broken out a month after moving in… however, inner city street corner? I don’t think so. I’ve lived in a few areas of Charlotte that are full of drug dealers, addicts and prostitutes. This area is nothing compared to what your going to deal with closer to the city. I feel completely safe walking from my car at night, granted I do carry military grade pepper spray, but I’ve never actually seen anything that looks dangerous. The kids across the street are what some would consider to be ghetto, but it’s more of a culture thing, not an actual «the street done me wrong» kind of thing.
This is a much better area for the price. It’s close to 85 and 485. There are two Harris Teeters about the same distance from here. Concord Mills is within walking distance (1 mile) as are a few of the restaurants. Now that they’ve fixed the back way in, from Mallard Creek, I hardly ever deal with any traffic coming out here from the city.
I also enjoy being able to pay my bill online.
I love these apartments and would certainly be staying if other responsibilities weren’t calling me to move closer to family. So sad to be leaving… highly recommending to anyone looking for a great community with outstanding staff!

We are moving out as soon as we can. At first, we enjoyed the property. The pool is very nice as is the club house. The actual apartment is very nice. It is in a convenient location. Unfortunately the property is located across the street from a lesser quality (subsidized option) complex. It draws an interesting crowd. Many times you will see sketchy looking people roaming around the street in front of the complex. It reminds me of an inner city street corner on some nights. We did not realize this before choosing to live here.
We have two trashy neighbors– one apartment who fights constantly (then has loud sex) and one that has proven drug activity– we had to call 911 for the ambulance because she was hallucinating and knocking on our door for help.
There have been multiple car break ins, and a stolen vehicle in the parking lot. There was also an armed attempted robbery. The office only informed us of the car break ins– not of the other instances! The good thing is fellow neighbors do have each others back and spread the news on things like this. People from the neighboring complex also try to utilize our amenities because they don’t have any.
Now we know why the management doesn’t live here. I am afraid going to/​from my car at night!!!
Also– there is no assigned visitor parking, just «parking.» So visitors are always parked in the close spots, especially at night. Very irritating when you’re trying to carry things in from your car!!!