WRG and Associates

$ 3800 worth of estimated damages needed to be fixed AFTER it was considered completed by WRG and Associates… Very pathetic company.

At first we were happy that they called us. My fiancé was in a wreck and the car was towed from the scene. We signed the car out to this business. They paid for the towing cost and was going to pay our deductible. They were suppose to deal with the insurance people well a week went by and they kept saying the insurance company is coming to do a estimate on it. Well I received a letter in the mail that the insurance would not be paying for it. So instead of helping us get the car out it was call here here and here and do all this stuff to try and get the insurance to pay for. Well mean while our car keeps sitting there they are charging us for days. The owner did give us a deal and only made us pay for 10 days so we ended up forking $ 670 to get our vehicle out. When I went to get the jeep the back window was busted out of it. It was done on his property and he wanted to blame the towing company. I had the worst experience at this place and I do not recommend it at all. I recommend a friend as well there and she did not have a good experience. We both went there to check on our cars employees were fighting with each other and blaming each other. It is a very unprofessional company.

Did excellent work.
Handled my insurance.
Got a lifetime warranty on their work not that I will need as took my Altima to Nissan and they didn’t notice any repairs.
Went to Wilburn — took them 2 months and did a horrible job.
SMALLER SHOP BUT MUCH BETTER WORK AND PRICES.
Plus the owner is nice and everyone in their was VERY Nice.
Plus it’s pretty nice to know your dealing with the owner.
BEST SHOP IN CHARLOTTE HANDS DOWN AND THEY CAN DO IT ALL.

Amazing people who truly know what they’re doing. I took my car in Friday because the bumper was falling off and I needed to go out of town. They did a quick fix for my car in under 30 minutes!!! I was in and out crazy quick, this was easily the best experience i’ve had going to get my car fixed. I

AWSOME people and Nice body work, but don’t be fooled by the nice décor in the office, or the big smiles. A lot of organization and quality that is expected went unseen.
I was in a accident and of course one of the associates «happened» to be there. I was treated very well and so was my car
they followed up every time I called and really made me feel like they cared about the with they were doing.
Cons: Unfortunately when I left there was a nail in my tire and my car was FILTHY, «Problem noted there was a ice storm which froze the car wash (what’s wrong with a bucket of water, soap and a squeegee/​sponge)» or at least a vacuum. it took a day longer than my insurance company gave them by ²⁄₃ days, but quality takes time.

A lot of bad and little bit of good. I’ll start with the bad.
The Bad. So where do I start on this one… This place is ran by a bunch of Busch League idiots. An ambulance chaser got a hold of me after we were in a car accident and let me know this body shop would fix the car without having to pay the deductible. 20 days after the accident. I called them and they just kept telling me the car would be ready by tomorrow. After a total of 37 days! They finally got it back to us. The car seemed to be bogging down a little bit and sounded loud. When we drove it at night we saw the light they subbosibly fixed was out. And worst of all the turn signal would only work half the time.
So naturally we brought it back to get it fixed on a damn Saturday… They fixed the light. They tried to fix the turn signal but failed. AND THEN THEY PULLED OUT A DRILL FROM THE FRONT OF THE ENGINE! Yeah that’s why the car sounded loud and bogged down. We drove it for 2 days will a drill in the engine…
They are working on the turn signal for a third time.
The good. We didn’t have to pay the deductible. They paid for the rental car when the insurance wouldn’t after 35 days. They are overall nice people.

Beware!!! Avoid worst bodyshop ever, painted my car horribly the first time, then had the odacity to want to charge me 700 us to fix the bad paint job they did originally, and promised car would be done in 3 days, when i go after 4 days, the car had just been painted and was not ready, i took them 5 days and when i saw it, it was painted worst than before, looked like he used my car to traine a new hire painter, i was furious and will be reporting this business and its shady practices to the required authorities, like the saying says you get what you paid for