Grand Marc At the Corner

Stayed there for a summer and it was like a frat house. Parking garage was disgusting and covered in trash, smell was unbearable sometimes. Broken glass in the parking garage as well. Furniture was gross, and the shower didn’t drain because it wasn’t built properly – the water would just stand still. I found a condom on the floor in the hallway once while walking to the gym. EXTREMELY loud, especially on weekends. Leasing office was terrible to work with, took me a week to figure out how to park there and they were never willing to work around my work schedule. I came back a number of times to find that lights were on and doors were open that I didn’t leave. After finally getting to talk to the leasing office, I found out that they were re-​tiling one of the bathrooms in my apartment but hadn’t told me. The lock on my bedroom door wouldn’t work, so I was a little creeped out at the end of my stay.
In their defense, it is a nice amount of space and I didn’t really have issues with the appliances/​hardware. Great location for getting around Charlottesville. The in-​unit cable TV was also pretty nice.

Grandmarc is very good location to live in, it is very close to the corner and not far from grounds. The main thing is just following through with making sure that maintenance requests are completed. Also, the parking is outrageously overpriced.

Nice new building. There is a lot of noise once Thursday comes along. The lobby is a great study area for me. The amenities are great. The people working at the leasing office are friendly. However, they respond to emails and phone calls slow.

Grandmarc is nothing but fun times and smiles. The amenities? Flawless. The staff? Super sexy. From the glistening pool and free grill to the five-​star furniture and stellar service, Grandmarc had me feeling like I was at a resort from the moment I woke up to the minute I went to sleep, every day of the year. Not having to stress about furnishing my apartment or deal with pesky laundry quarters made going to class and studying a breeze! A+‘s all the way. Thanks Grandmarc!

My daughter has yet to move in here and so far it has been a horrible experience. I am already recommending shopping for somewhere new next year. They charge for EVERYTHING! If you pay online there is a fee no matter how you pay. They never answer their phone which pretty much what I have read about the management. The parking fees are ridiculous. They should be included in the rent

I’d give zero stars if I could. Don’t be fooled by their ads — the apartment will be absolutely filthy with broken appliances and roaches. If your AC breaks they will take a long time to fix despite they temperature outside being over 80. The amenities they advertise are not available. Study rooms are used for storage and remain locked. The pool is full of beer cans. The dumpster is always overflowing and vomit will remain in the hall for weeks. Employees come into the apartment unannounced and will use your bathroom. There are a couple good people but the place is poorly managed and it appears they count on kids not caring and parents paying. Save yourself stress and look elsewhere.

I am a parent of a student who signed on for Grandmarc 2 BR. It was extremely dusty on arrival and the kids had to do lots of cleanup. But a year later, they got hit pretty hard with hyperinflated charges for minor repairs (usual wear and tear) and they kept the entire security PLUS wanted more money. In my opinion, the kids got scammed by the Grandmarc management here. The kids had reasonable requests of management that were not answered for months, and then they were blown off, and it amounted to rather substantial expense. I expect the next kids in that apartment will get suckered by the same problems.
I appreciate honor and integrity and good work ethic and fairness. I did not see that evident in Grandmarc from my experience as a parent of a student who lived in that building.
You have to pay for 12 months, though your kids are there 10.
I say, don’t support organizations that don’t have honor or integrity and the best for their clients in mind.

First things first: I have absolutely no idea what is going on with management lately. I just started my second year living here I guess a lot of the people who used to work in the office left. Now if you want anything fixed or solved, you pretty much have to go to CJ, who not only gets the job done but also at least seems like he genuinely CARES about your issue. Take heed: if your room is by the pool, you are screwed in terms of noise level. You can hear anything that happens in the other rooms facing the pool, music from the people at the pool or from inside of apartments, as well as TVs and general conversations from anyone who is talking on their balconies. The music can be a huge problem and depending on who is blasting it, I can hear it all the way in my bathroom when I’m taking a shower– not OK. This is through no fault of GrandMarc itself, however, just crappy construction overall. If it ever gets to be too much of an issue though and you don’t mind being a little bit of a party pooper, you can always call the non-​emergency police. Besides that, good luck getting to sleep before 1 or 2 on a Spring/​Summer night.
All of that being said, I genuinely like the décor and overall appearance of GrandMarc, particularly the interior of the apartments. The few things that sets GrandMarc apart for me (and why I decided to re-​sign my lease) is the covered parking, free internet/​cable/​utilities, the great location, and the fact that it’s furnished. I see a lot of my other friends struggle with these things and I’m so glad I don’t have to deal with it! If you are in a sorority/​frat that is on Rugby, location can’t get better. It’s about a 5 minute walk MAX from the edge of grounds and is right on the Corner so it’s easy to hook up with friends. All in all, I like GrandMarc and I would recommend it if the things that I listed above are important to you and you don’t mind hassling with mediocre management (hopefully which will improve soon as I’m giving the new people the benefit of the doubt), and noise level.

If at all possible AVOID THIS PLACE. Service is piss poor. The only person there with an operational brain is CJ but he alone can’t carry the weight of the others. The people there do not take their job seriously and are not helpful. When I moved in they told me they cleaned the place and they did a terrible job. I spent the entire day fixing problems a decent cleaning job would have take care of. Also I had mold in my sink and a couple of broken or non operational appliances. It took me a week and several conversation to get the sink fixed but they never fixed the other appliance.
You will have to pay for parking in their parking garage due to limited parking in the area. But you will have to deal with people parking in your spot on a regular basis and the gate to the garage will break at least once a week because someone ran their car through it. Don’t even bother telling management because they won’t fix it.
Garbage, oh the garbage. Residents don’t push their trash down the shoot so it piles up in the trash room and overflows into the parking garage. Yet Management does nothing. Ignoring the health risks associated with large amounts of trash… rodents. They claim they have cameras but if you look around you can see all that is left are the camera frames.
The hallways are not well kept. Doors are broken, elevators don’t work. Oh the noise from outside is out of control sometimes. Management claims they match you up with a like person (noise level) but it doesn’t matter when the person above or below you has a party every other night. The biggest noise maker is the train next to the apartment complex. You are so close to it that it will rattle your apartment at 1am 3am and 6am all on the same day
The only nice thing is that internet cable and water is included in your rent. And it is close to the university and the happenings on «uni ave.»
I don’t recommend this place especially if you are a mature person. Spend your hard earned money elsewhere.

I lived at Wertland Square which is managed by Grand Marc. This was by far the worst living experience I’ve ever had. I wish I didn’t even have to give it one star. The management is completely incompetent and unhelpful. Also, since the office is at Grand Marc, no one who works there can answer any questions about Wertland Square. It’s clear that the residents there are not a priority, even though the rent is pretty expensive. You could not pay me to live at Wertland Square again. Here is why:
1) While my roommates and I had reserved parking spaces, no one told us when we moved in that we were supposed to have parking passes. So when someone parked in my spot during move-​in weekend, I parked somewhere else in the parking lot and got towed. What is worse is that when I tried to tow the person in my spot, Wertland had told the towing company to stop towing during move-​in weekend, so there was nothing I could do and if the person had tried to tow me just a few hours later, I wouldn’t have been towed. So after a lot of arguing with the management, I finally was able to get the money credited onto my account, but it was hardly worth the hassle. After this event, I called to see if we were supposed to have parking passes and where we should get them. The person I spoke with said, «Ummm…I don’t know where you would get a parking pass for Wertland Square. Sorry.» A few months later, my roommate called and was able to get parking passes.
2) When we moved in, we had a light out in our hallway outside of our door so we placed a maintenance request to fix it for safety reasons. About two months later, they finally got around to fixing it. I also had a light out in my bedroom that I couldn’t change and placed a maintenance request. They finally changed it six months later.
3) During move-​in and move-​out weekends, like clockwork, a huge mountain of garbage (anything from empty bottles to couches) piles up around the dumpster that homeless people literally scour through. In typical Wertland fashion, instead of anticipating this every year and getting another dumpster, they wait until the garbage has become unimaginably high and blocks several parking spaces to put in another dumpster, which also blocks several parking spaces.
4) It took about six months with calls to the office every single month to get them to help me create an account online so that I could pay my rent online. Until then I had to take a check in person to their office, which was inconvenient. However, once I finally had an online account and started paying my rent online, I started receiving messages from Wertland saying that I had a balance due. Every month for about five months I would call them and give them the confirmation numbers of my payments and they would agree that I did not owe any money. But then, the very next month it would happen again. For five months. This was unbelievably stressful and unnecessary.
The management at Wertland Square, which also manages Grand Marc is absolutely incompetent and apathetic about helping their residents. You will get a different answer depending on who you talk to in the office, generally no one knows anything about Wertland Square, and to get them to do anything, you have to call literally every single day. As a college student also struggling with health problems, the last thing I needed was to have to call my management company every day because they thought I owed them money when I was responsibly paying on time every month.
Moral of the story: DON’T LIVE AT WERTLAND SQUARE. YOU WILL REGRET IT.