Optometrics of Chatsworth

This was the best, most thorough eye exam I have ever had. The explanations were clear and easy to understand. It was my first time there, as I just moved to the area, but I definitely will come back.

This review is long overdue for these wonderful people. Dr. Chriqui and her staff are excellent at providing great care. I love going into this office because they always remember me and remember everything about me! They are so welcoming and know how to take care of their patients. Wouldn’t ever go elsewhere and it’s definitely worth the drive from Sherman Oaks. Thanks to Amy and the optical ladies for making me look fly.

I want to thank all the staff in Chatsworth Optometry for helping my son see better. He is doing so much better in school because his vision was corrected, I can’t thank the doctor enough. They have the kindest and most friendliest staff. They also have the coolest frames and Amy was very helpful helping us pick the best glasses for my son. I would recommend this office 100% to everyone.

Point blank, I recieved the bait and switch from this office. Since I have a high index prescription my glasses were already a whopping 700.00 plus but then they tried to milk me more when I came back to pick up the glasses which by the way were the wrong prescription. I still have the reciept in which they recieved the deposit for my glasses which again was the wrong prescription. The staff said that the doctor had changed the reciept because they had not added in the cost of my contact lense fitting. Huh? Since when can one decide after the patient has left that you may change the balance on the receipt?
I woud highly recommend that if you take the chance at going to this office that you:
1. not be over 45 and need reading glasses or a progressive lense.
2. not have medicaid as they wil announce it to the full office and charge 100.00 more for a contact lense consult in which they will not get your prescription correct.
3. not expect a refund. They offer in-​store credit (as if one woud want to continue to do business with an establishment that just tried to milk you for 100 more dollars and not have the ability to prescribe the proper glasses or contacts)

I decided to stop by today to check out sunglasses because my favorite Gucci ones broke, I couldn’t have came at a more perfect time. Today was my lucky day. The rep lady from Gucci was there with all the new designs. As I walked in i was amazed at how professional the place was and how kind the workers were. I’ve never felt this comfortable walking into a optometry store. I’m always nervous when it comes to trying out glasses especially in front of strangers but the girl that helped me out, her name was Amy, provided me with top notch service and was extremely patient with me. She had exceptional taste and provided me with a new insight to glasses I had never seen nor heard before. She educated me on all the different options, styles and colors and provided me with constructive criticism that helped make my choice stress free. I recommend this place to all of my family and friends. Make sure you ask for Amy!
Thank you so much Amy for everything!
I’m looking forward to seeing you in a few weeks when I come to pick up my glasses.

I’ve been to a lot of different eye docs and have purchased many pairs of glasses but I’ve never been as impressed with the service as I am today. This place has all the technology and quality any one can ask for. Doc was very thorough and kind. Amy was very helpful. Thank you for the professional service Optometrics of Chatsworth.

I look forward to my yearly visit. I like getting new glasses and I wouldn’t go anywhere else. The staff is friendly and knowledgeable. It’s easy to get an appointment, there office is comfortable and clean. there is a large selection frames to choose from. The doctor is very good about explaining things to you. Optometrics of Chatsworth gets 5 stars from me!

If you’re in the area, look no further. This office is very thorough and handles everything that you would need for a complete exam. They even have extra tests that are optional, but very helpful & I have not seen this in other offices.
The doctor is a great listener & clearly explains the status of your eyes & any situation, if there is one.
Amy helped me pick my new frames & I felt very comfortable with her. She also showed a lot of patience as I tried on many frames.
The staff are friendly & professional. They are good at returning emails & phone calls. There were just a couple minor things that were missed, but I and/​or the doctor noticed & they fixed it right away.
Example of great customer service: I asked for a copy of the results & information that was taken on the day of my exam, & they speedily replied via email with the information.
The last office I visited was in Agoura Hills, & it was an ophthalmologist who barely gave the time of the day & only the bare minimum. It was the worst experience– so I’m very glad that I found Dr. C!
Thank you staff!!!

I completely love this office!!! I’ve been a patient of this wonderful place for over 10 years and I will not change. The service here is amazing… from the staff to the Dr, all is great. They have a large selection of beautiful frames. The office is always well kept and clean. Prices are great!!!

I had my first appointment on Fri, July 3. I made the appointment a week prior online, and the process was seamless. I was a little apprehensive, as I hadn’t been to an optometrist in about four years. The staff is extremely pleasant, knowledgeable, and friendly. Doctor Chriqui is wonderful; she explained everything clearly, and answered all of my questions. The entire visit was a pleasant experience, the level of professionalism exhibited by everyone in the office is above par, and state of the art equipment makes the visit simple. I’m looking forward to going back in two weeks to pick up my glasses! Thank you, Dr. Chriqui and ladies, it was a pleasure meeting all of you!

With an Diop of — 9, been told for years I would not see clear. Thank you to Dr. Chriqui, first time in years I can see correctly! All the girls are wonderful and so helpful. Helped me pick games that really complimented me. Thank you! Cindy

Wonderful experience! Best service by far. Lens crafters is garbage. Amy is so helpful kind. And honest. Definitely will be returning

They have the best selection of eyewear!!! I love this place. Great staff always friendly, and knowledgeable.

I was referred to Dr. Chriqui by a co-​worker who had nothing but positive things to say about the doctor and her staff. I must concur! I found Dr. Chriqui to be thorough and knowledgeable. The staff is very friendly and always makes me feel welcome. In particular, Amy is awesome!!! She is so very patient and goes the extra mile to provide excellent customer service. I will most definitely recommend Optometrics of Chatsworth to my friends and family!

This was the first time I had to go to an eye doctor. The staff was very friendly and professional. Unfortunately the glasses I ordered had a small defect and I had to get them replaced by the manufacturer 2 ½ months later. FORTUNATELY I had them replaced in less than 24 hours. I was very impressed with that. I will definitely go back for my next pair and would definitely recommend them to friends in the future.

My first experience for getting glasses in the valley. Dr. Chriqui is the best I have ever dealt with. She is so sweet and solves the problem fast. Love to have conversations with her as she is helping me out. The staff is very experienced and very nice to help you choose your glasses. I will always go to her and refer my friends to also go to her.

Great and friendly people

I have a health problem that caused my eyesight to start going bad fast. In the five or six years since that happened I have never found an optometrist that I felt comfortable with. I had previously been recommended to Dr. Chriqui when I was at work (which is 35 miles away from my home — on the 405 no less!) when I had something in my eye. It was a good experience so I decided to go back.
Boy am I glad I did! I cannot say enough great things about Dr. Chriqui. She spent so much time with me and made me feel so comfortable about the health of my eyes. She explained things to me in a way I understood. She personally fitted me for contacts. She walked through some options I had to help my eyes and recommended someone who may be able to help me. She was kind and patient.
I have been to four or five other doctors. I even skipped a visit last year, which I never do as I am paranoid about my eyes, because I was so uncomfortable every time. Never once has someone made me feel so comfortable about the problems I was experiencing. And she didn’t sugar coat anything. She was honest but not alarmist, and I couldn’t ask for anything else.
There’s not enough I can do to thank her for today! I want everyone I know to go to her!

Very professional and friendly service. The optometrist was very knowledgeable and so was the staff. I thought it would be very difficult picking out frames, but they made it really simple and easy. They will always be my number one choice for my vision.

I have been going to this place for over 4 years and every year I become more disappointed. The *staff* is amazing, they are quick to help and always willing to go the extra mile for my needs. The Doctor however, I have continued to try to make conversation, have a joke, get her to smile in some way and I feel like year after year, she just wants me in and out. There has never been any personality with Dr. Kathy Chriqui. The last experience I had, she couldnt finish my exam because she was late for her own personal matters. This is unacceptable. You take care of your patients. Now I have to reschedule an appointment to finish my exam? I will not be going here any longer. I will pay/​find the doctor who cares about my eyes and my needs and has some personality to go with it.