Brown and Seelye Attorneys At Law

I contacted brown and seelye to seek information regarding filing for bankruptcy. I lived in Washington and recently moved to Oregon. The person who answered the phone was so incredibly rude I can’t imagine how these people stay in business. I was told very rudely «we don’t do phone consultations» I was told that I had to make an appointment to go in and speak with someone. Seeing as that I live 5 hours away by car I asked if a phone call would not be available. I asked if it was because of legal reasons as to why I cannot do a phone consultation and again she just laughed at me sarcastically and said «we don’t’ do that, our attorney’s are very busy so you would need to come in.» so apparently they are too busy to talk on the phone but not to busy for me to be standing there? What logic is this? For someone filing bankruptcy this is a sensitive, embarrassing, and emotionally devastating situation, the woman was so incredibly rude I could not believe it. She then snarkely asked if she could answer any questions and I said well I have never filed bankruptcy so I need to know what it will take, how much it will, cost and what I need to do, and she listed off things I need to bring so fast that I got one item written down. When she said that I needed to bring income and I told her that I haven’t been working she laughed at me and said well how am I paying bills and where do I live, I told her that we just moved in with my in-​laws and she laughed at me. Bankruptcy is hitting an ultimate low my husband and I lost a business and all of our possessions we are seeking an attorney for help during the most difficult time and that was how we are greeted. I started to tell her that her attitude was very rude for such a sensitive thing and she said «well im hanging up now» and hung up on me. I called back and asked to speak with a manager and she said no, she is the only one in the office and that the attorneys don’t have voicemail. I would NOT RECOMMEND this firm AT AL!!! IF this is who they feel confident in running their business and answering and greeting their customers then I would stay as far away from this firm as possible, because this is the level of service I can expect for my money.
Needless to say I will be contacting a different firm and working with someone who can hire people who understand how to talk to people. It was very apparent this women hated her job and could care less if the attorneys received business. Such a pitty. I have to give this 1 star i would give no stars if I could.