The Lundgren Management Group

I have lived in 5 states renting and now I own here in the Fenway. Of all of the management companies I’ve dealt with Lundgren Management Group has been the best. When I purchased my condo I’ll never forget hearing from my broker, «The management company is very good». After ten years of ownership I can agree. Kevin Kelliher has consistently helped me with a variety of issues in a professional manner. Managing building must be an ongoing ordeal but the way Lundgren Management does it makes it look easy. The whole team there is great Valentina and Claudio have always provided me we exemplary service. They are the BEST!!!

Val, Though it’s been a couple of years since I posted about my Lundgren experience, I still appreciate that you finally responded.
I actually understand the nature of a «tenant at will contract», and in my review, I was clear that you were within your rights. The problem was that after 15 years of being an outstanding tenant, It was morally wrong to evict us right before Christmas. We were given a 30 day notice which included Christmas and New Years!
I noticed that anger and hostile treatment by the management of Lundgren is a common theme throughout your reviews. When I, in the nicest way possible, tried to work with Lundgren, I was treated with over the top hostility and rage from more than one of your managers. Your managers are simply psychotically angry and mean.

I bought my condo at Riverway Square in 2000.
Early on there were fights between the owners, the trustees and the then management company.
Thru an unexpected battle election, I was voted onto to condo board.
I am not a lawyer, nor real estate broker, no PHD, just a homeowner/​common labor worker.
Recently a very VERY smart trustee spent countless time researching the best new management company for us to switch to.
It was Lundgren.
We saved 75,000 dollars this year alone by switching from oil to gas, plus numerous other capitol improvements.
Lundgren keeps us informed with their recommendations fiscally and esthetically for our condo complex.
I highly recommend The Lundgren Group.

We are condominium owners in a unit managed by Lundgren Management for nearly 5 years.
For the first 4 years it went as it should — we barely noticed that they existed.
During the process of a special assessment this year, though, things have proven that when you require anything of them that they cannot provide it in any meaningful way. Ignored written letters and e-​mails, bountiful late fees, and even a distinct refusal to send invoices for payments due — done intentionally to generate late fees as a profit center.
We are in the unfortunate position where we are stuck dealing with this company, but I would recommend against working with these people at all costs when presented with the option not to.

I’m in the process of moving out of Admirals Way due to what could possibly be the worst condo management company in history. While attempting to arrange a POD to be parked on the street for one day and one night, the individual on the telephone literally said «f*** you, we will tow your POD.» So, I would recommend never moving into this location due to the atrocious condo management company which apparently thinks it’s acceptable to give the ol’ F you.

Lundgren manages our condo Building and our experience with them has always been positive. The owner has gone above and beyond to make our building look and run well. I would recommend them to anyone who is looking for services they offer. Every dealing I have had with them has been professional and done properly.

They are the worst. My first correspondence with them was when we had bed bugs. Turns out, the unit right below us had them a few weeks earlier but Lundgren chose not to tell any of the other units. Aren’t management companies legally obligated to check all adjacent units for bed bugs?
The second correspondence comes when they shut the water off for the second week in a row in the middle of the day. I called Lundgren and a rude receptionist told me that it was scheduled Thursday and that there was a notice on the door. Don’t you think I would go outside and check for a notice before calling? Definitely no notice today and no notice last week. She told me «Well there was a notice, so somebody must have taken it down». Right…
A third thing about this company is that they don’t seem to have enough brains to correctly align our names with our buzzers by our front door. The slip keeps falling so we tape paper in front with our names by the corresponding buzzer. They take our quick fixes off and try to push back up the paper inside the box with our names. This falls down again within an hour. Same thing happens and they try to fix it again a month later. Repeat 12 times. Is it really that hard to just put tape on the back of the paper so it will stay? I mean really, how stupid are these people?

We own a unit managed by them. They have a very slow response time, NEVER return calls (my husband had to call and threaten them before they called us back, and this was about something serious — a flood), and never assume liability for wear/​tear in common areas/​walls, which are clearly within their purview. Repairs are costly and take a long time. Wish I could give them 0 stars…

I dont even know where to start. This is probably the worst company I’ve ever dealt with. I own and live in one of their buildings and I’ve been charge exorbitant amounts for the most ridiculous stuff. I mean they will probably charge you for passing gas in the halls. Kevin, the «CEO», is not only unprofessional but incredibly rude. He went on a temper tantrum when I tried arguing about a charge, instead of trying to resolve it in a civilized manner. 0 Stars!

So I have a funny story.
Lundgren Management runs 21 Beacon Street. For the most part, my 2 years were uneventful: there was a decent amount of construction, but overall it made the building look nicer.
The real story comes on the day of the Unilocal Red Carpet Gala. In my two years there, I never once locked myself out with out my keys… that is, until 3 hours before the gala.
So, here I am, standing outside of my apartment with my Blackberry, a bag of trash, with no shoes on (there were socks on, and probably other clothes, or I wouldn’t have been able to make the Gala for other reasons). Now, I go downstairs, and I let Rose the concierge know that I need to call a locksmith. She says, «Let me get you the number for a locksmith.» I’m now thinking about how quickly they can get there, can they get there in time for me to get dressed and go, etc.
Rose goes to the mail room, and comes back out with the backup copy of my keys, which until this moment I had never known about. :) I make it to the gala, as seen by my primary profile pic, and the rest all works out.
So, thank you Rose, and all of the concierges in general. And to Lundgren Management as well :)