Cherry Hill Triplex Office

DO NOT GO TO THIS DEALER
They horrible people. They will lie to your face.
They practice the bait and switch sales tactics.
There are no words for how bad of a experience we had with this dealer.
BOTTOM LINE — DO NOT TRUST THEM!

If I could give less than one star, for this dealership I would. I find that customer service, quality, and the desire to do decent work isn’t on their agenda.

Zero stars! Customer service horrible. They are great liars and cheaters!
The guy that
the car said we could do certain monthly payment, after he checked out credit. we come back to finalize our deal after two days (when he said to come), he is nowhere to be found. We were chasing him for a week. When we finally got to see him and finalize then contract, the monthly car payment was $ 100 higher than what he had told us. We had to talk to the manager and the financial advisor to get it lowered, but still not to the price he told us we would pay.
Also, rhe people who work there are just disgusting. Is there a dresscode? One of the sales guys looks like he doesn’t care if he is professional or nor, saggy pants, loose shirt hanging out of his pants. All the sales people run to the table once there’s free food leaving customers to wait. Excuse me? I am
buy something, I’m not here to chat.
Anyway the car we bought has some issues, but I would never come back there to deal with those village people

I wish i could give negative star rating. They practice the bait and switch sales tactics. We drove an hour looking for a particular model that we wanted, checked website and it showed 7 in stock, called to confirm and upon arrival nothing there, then the sales manager went to work and proceeded to upsell to another model and the trade worth $ 3300.00 some how was eaten up by fees, taxes and so forth. They pressed as hard as possible but we can spot b.s. from a blimp and this was pure ca-​ca that would make any bull proud. If you enjoy getting runaround, you’ll love this place.

This company doesn’t even deserve 1 star!
The guy’s over at Cherryhill Kia are disrespectful and
incompetent. I purchased my lease in November, the guy who works in finance have not completed my paperwork, they have not allowed me to register my tags or anything. It’s. January and I still have a temporary tag that expired in December.
I am in total disgust at the professionalism of their office. They are bullies and I regret doing business with Kia.

Absolutely the best car buying experience ever! Everyone was so helpful and I was out of there in less than an hour. Ed Quinn and Ernie really were a power team. The car was cleaned and ready for me too. Thank you for such an awesome experience and my new jeep Cherokee!

TWO HOURS OF MY LIFE I’LL NEVER GET BACK. THE WORST CUSTOMER SERVICE EVER! Promise you a deal, drive to 3 lots looking for a car (that we never found) then told that you can’t lease you that car (since it’s a 2014). RIDICULOUS. Sales Manager Dimetrius said they are sales people and they just tell you stuff to get you in the door. NICE!!!

Worst customer service ever. Way too laid back. The intake counter, where you make appts for service etc, is just too unprofessional for my liking. When you call there or if they’re calling you to pick up tags, etc, it doesn’t sound like an employee who cares about their job. The way they speak and handle customers is atrocious. And if you call for the service department? Plan to be on hold for a while. It was over 10 mins for me. The phone was being picked up, placed back on hold, ringing continuously. Just poor, poor customer service. This place is not run well, at all.