Scott Lane’s Tree Service

Great cord of wood! Thank you for the quick delivery and quality. We have gone through ½ the cord, and could not be more pleased. Will order 1 more cord for summer camp fires, and 2 more for next fall/​winter.

I made an appoinment for Tuesday, Oct 14^th between 9:00 AM & 12:00 PM for an estimate on a dead tree in my yard & one in my neighbors yard! Heather (I think) from the office called me and told me Mr. George was running late and would be there about 1:30 PM. Ok, I can understand that. I had to go out BUT my neighbor was home and keeping an eye out! When I got home about 4:00 PM, my neighbor informed me that NO ONE had shown up! I was REALLY P.O. I called the company and was told that she would call «Mr. George» and would call me right back. Well, Mr. George called me and said he was not supposed to be at my house until later, LATER in the afternoon. I then informed Mr. George that I could NOT do business with SUCH an UNRELIABLE company. He then proceeded to verbally ABUSE me, calling me an A$$hole and then saying «How about I come over there right now and KICK YOUR A$$»!!! My mouth then got the better of me and I invited him over! I then called the police and they sent a patrol car and took my statement. If Mr. George drives a BIG dark gray, fairly new, pick-​up with green trees, lower left on the tailgate, and on at least one of the doors with a tree in the middle of it then he passed by my house at least twice!!! Way to go Scott Lanes!!!

Elderly stay away from this vendor. My 80 year mother had a dead tree she needed removed. He quoted her a price. When she asked about the coupon on his web site he advised her that this tree was outside the coupon parameters. The coupon on the site still states 20% off of professional services. So cutting down a 30 foot tree is not a professional service. I also reached out via email to the company to ask for an explanation of the coupon due to the fact I found not restrictions about this coupon on the web site. I could understand if the coupon was restricted to grass cutting etc, but no restrictions at all. The company would not email me back to explain why they would not honor the coupon.
This business seems to be a bait and switch… Post a coupon, get the person to come out and give an estimate and then tell them the coupon does not apply.
What I also found interesting is that someone reached out to my mom to schedule the tree removal but when I sent the email question the coupon the calls stopped.
Just another business that seems to prey on the elderly.
Stay away… as of August 18^th the coupon still says 20 percent off and has not apparent restrictions.
I am just looking out for the elderly. better Business Bureau also notified.
Thanks and stay safe.

Of the five companies I requested estimates from, this was the first to respond, lowest price, and most professional proposal. Great job and thank you for the work.