I LOVE Taylor!!! She is so sweet and amazingly talented! When my hair was completely screwed up by another hairdresser one week before I was to leave for my vacation of a lifetime Taylor saved the day and worked me into her schedule. I was very nervous because I had never had her work on my hair. My friend suggested that I contact her. Taylor brought me to tears because she had done exactly what I had been trying to get out of the other hairdresser for years plus some. She doesn’t do anything that will damage your hair, makes sure to do all the treatments in the shop to keep your hair healthy and teaches you what to do when you are at home. I saw her for my second visit today and she once again knocked it out of the park. She put me to sleep washing my hair. :) Taylor is the absolute best!!!
Stephanie B.
Rating des Ortes: 5 Colonial Heights, VA
I was more then satisfied with my appointment. My stylist Heather was phenomenal! She was well trained and explained every step along the way. Put my fears to rest of coloring my hair for the first time by just taking the time to give me options. The whole staff is very attentive and has great customer service! I will def be coming back and sending people their way! Thank you guys for a great, relaxing trip to get a new look!
Lily E.
Rating des Ortes: 2 Silver Spring, MD
I called on a Monday, was booked for an appointment on a Tuesday. I chose this salon because it had decent ratings. They quoted me $ 175 for a level 4 stylist(very experienced) and I told the lady on the phone what I wanted and explained I have A Lot of hair! When I walked in, the feel was not high end, there is stuff cluttering ever corner. Jack-of-all-Trades, master-of-none kinda feel. Makeup, massage’s, nails, hair, pedicures… But what threw it off the most was the purses. I was greeted and taken back immediately. The girl that did my hair was funny, and new to the salon. I watched her tangle my hair with the dye brush but reverted to the assurance ‘she’s a level 4.’ When washing my hair she said ‘I’m gonna do a deep conditioning.’ When she cut it, there were like two snips and it was done. She didn’t let me see my hair until she was done straightening then completely curling it. I am always suspicious when someone curls my hair after a dye… It’s like when you walk into a house and you smell air freshener, what’s it hiding! When I went to pay I was handed a bill for $ 275. As I pushed my eyeballs back into their sockets I asked what I was being charged for. In addition to the extra charges for my extra hair from the original quote(which always happens to me no matter what I say), I was being charge for a toner and a conditioning. The conditioning was not posed as a question earlier, I thought it was a normal part of the wash, she was just telling me what she was doing. $ 40. The toner charge was outrageous $ 35! You ask for a color, you expect it to be right, not to get charged extra for a toner if the color isn’t processed right originally! The stylist took most of the extra charges off and was apologetic for the ‘misunderstanding.’ She asked the manager what she could do, but the manager/owner never came over. Granted she was with a client. But I made it quite clear that I was looking for the salon that I was going to visit every 10 weeks or less… I wouldn’t have wanted me to leave unsatisfied. I tipped the stylist and made another apt with her. But the next morning I couldn’t straighten my hair. Wait, my hair was straight! The color that was making it look wavy because it is spotty and in consistent. In the end I paid $ 255 for something I might have gotten done better at great clips. Needless to say, I don’t intend to return.
Nick W.
Rating des Ortes: 5 Richmond, VA
Always has the best service and everyone makes sure they say hello ! Make sure you call ahead it’s worth the wait.
Jessica N.
Rating des Ortes: 5 Midlothian, VA
I’ve gotten several shellac french manicures here. Each time, I’m getting compliments on my nails a month later. Need I say more?
Ashley S.
Rating des Ortes: 4 Chesterfield, VA
I generally do not like getting my hair cut. I have some scars & lumps on my scalp that are just a bit embarrassing to me, and it’s always awkward to go to a new place & have to explain — usually in front of a packed salon — after the hairdresser loudly asks the equivalent of «what’s up with that?» However, the time had come to get it done & while I love the place I usually get my hair cut, it’s not worth it to make a special trip to Mechanicsville just for that. Anyway. Alicia’s was recommended to me by my cousin(and had the highest Unilocal rating of any salon near me). On arrival I was a little confused — the signage on the building simply says«A Salon & Day Spa.» Since there were no other hair places in the area, I knew it had to be the place, but being a newcomer to the area, it was a bit confusing. The salon has a boutique area right up front with lots of shiny baubles for sale. I’m not terribly interested in things like that so I couldn’t give you any specifics. The servuce area in the back seemed to have a lot of knick-knacks & the like scattered around, but it wasn’t over the top. It also advertises & has areas set up for massages and mani/pedis(I will more than likely be going back to get my toes done soon), so you could ostensibly book a whole spa package for yourself if that’s your thing. But I was here for a haircut. Amanda was my stylist, and after a consultation of what I wanted(I NEVER know what to do with my hair) and what she thought would be best, we began. About 30 minutes later, my hair was washed, conditioned, cut, dried, and styled, and it looked 100x better than it had before. During the prices Amanda showed me the products she was using and described what they were for, in case I wanted to go out & purchase them later. I was offered something to eat or drink several times. Best of all, Amanda assessed where the lumps & bumps on my scalp were & worked around them — without saying a word. I really appreciated that. The whole experience was relaxing & very pleasant. On check out, they have a printed calendar that describes a special that the salon runs for each day of the month(also available on their website). I also snagged a 20% off coupon for my first visit that knocked off about $ 8 from the cost(also on their website). All in all, a great first experience at a salon that I more than likely will be returning to.
Lauren G.
Rating des Ortes: 5 Richmond, VA
These guys were awesome! I took three of my girlfriends here as part of my birthday celebration. We all purchased the groupon for the mani/pedi package. I called in advance to make our appointments and was greeted with true hospitality on the phone. They were able and willing to accommodate all four of us at the same time and said that the groupons would be no problem. When we showed up, everyone was so sweet and they got us started and finished in a very timely manner. We were offered drinks and cookies and overall treated like queens. It was a perfect birthday experience and I’d happily go back(with or without a groupon!). I definitely recommend this place to anyone who wants good pampering!
Charlotte L.
Rating des Ortes: 5 Colonial Heights, VA
I have been a client since I moved to this area in 2010. I also just recently got my hair done by Kasey Y and she did an AMAZING job. I also almost told her«i love you» while she shampooed my hair. It was SORELAXING! I’m very weary of getting my hair done each time, but they ALWAYS make sure I look fabulous at the end of the day. Their hours are convenient to my work life and they are always able to accommodate me last minute, which I really appreciate because it’s so hard for me to find time to come in. I’ve also had massages done by Lisa before and she is also AWESOME. You get what you pay for with Alicia’s and I appreciate their service and for always making me look and feel beautiful! Thanks Ladies!
Kat S.
Rating des Ortes: 2 Fredericksburg, VA
The staff on hand for massages and facials are great, but the atmosphere is bad. You can hear the top 40 they play in the salon through the rooms, and you can often hear loud talking etc, as well. They try to cover it up with relaxing music but there’s really only so much you can do. The salon services are good. It isn’t very relaxing having the spa rooms right next to the main salon room and waiting area/reception. If they moved to a new location it would be definitely 4 stars.
Borboleta G.
Rating des Ortes: 3 Pasadena, CA
Used a groupon for Mani– Pedi. The place is very nice looking and kept up. Although the ladies were nice the lady whom attended my nails pretty much just painted them. Nothing major … I got nails done on Friday and they are already chipped off on hands and feet. Don’t get me wrong… nice place just not completely happy with outcome.
Laura S.
Rating des Ortes: 3 Princeton, NJ
Got a groupon massage here today — the massuese(female) was nice and did a pretty good job — she was very friendly. The treatment rooms are tiny and in the front of a salon so you can hear a little bit out there during your massage, but they do have soothing music playing in the treatment room to try to drown it out. I would definitely go back for another service.