Dr. Seth Gladson

I have been a patient of Dr. Gladson’s for a few years now and came into his office a few weeks ago for my scheduled check-​up and cleaning. When I arrived, the hygienist informed me that the doctor was not in that day and was surprised that no one had notified me ahead of time or asked if I’d like to reschedule my appointment. I was frustrated but decided to stay as I had taken that morning off from work for this appointment and wanted to keep my cleaning.
The hygienist took care of my cleaning and said everything looked good. I was surprised to hear that as last time I was in the dentist said a cavity was developing and that he’d need to take a closer look at my next check-​up. The hygienist then reviewed my records and saw he had made a note of that. I asked if she could gauge how much it progressed so she then began scanning my teeth. As I suspected, I had a decent cavity. I’m glad I mentioned this as it clearly would have gone untreated.
Of course the hygienist suggested I come back when the doctor was in. That won’t be happening — I’ve already switched to a new dentist. Why should I come back when the doctor was a no-​show for my appointment and his staff was sloppy with their work (scheduling issues, not checking my records, etc)?