My boyfriend was looking for a hot tub for therapeutic reasons. They had one that was used. My boyfriend haggled with them for a couple of days. We got the hot tub for a great price, 1yr warranty and they cleaned it up, put new pillows on it, got a new cover, got a new face for the controls, and we asked about getting an assist rail. The tech that delivered the spa said he was going to a «spa grave yard today» and said he would look for one while he was there. I would definitely recommend this place if you are looking for a spa!