Michael J Hynes Auto Repair

In a word, terrible!

Every time I need any engine or body work for my cars I use Hynes Autobody. The work is great, the service is great and the office staff is friendly and well informed. I highly recommend.

I was involved in a hit and run; someone backed into my brand new car and drove away. I went to Hynes (instead of the auto body shops my dealer uses) based on the glowing reviews. I was not disappointed. They used a new, genuine Subaru part, and matched the paint perfectly. It looks brand new. And the job was done fast! No complaints!

I had some body work and mechanical work done. I didn’t get a great impression on initial contact, but stuck with it given the positive reviews. When I got the call that the car was ready (work was done on time btw so that’s good), I asked they bring the car inside since it was raining so at least I could take a look at the work and ensure it was done properly and he said they could not do that because the garage was busy etc etc. Umm, I need to be able to see the work that was done; I can’t just trust him with it. He eventually did bring it in so that was good. Oil change was done horribly wrong — the oil level was below the lower mark on the dipstick when I checked it about 1500 miles later (the car doesn’t normally lose oil, my mistake for assuming they could do an oil change without checking they did it properly.) The windshield fluid they added was also terrible quality. Overall, I just didn’t think they were providing high quality work.

Michael J Hynes Auto Repair was recommended to me by a colleague. She raves about them and when I was rear ended recently I needed a reliable and convenient body shop. That is what I found at Hynes. You never want to have to take your car in for body damage but if you do please try these folks out. My car was fixed in less than three days and they handled the additional damage found with the insurance company directly to save me the trouble. Also, they will set-​up a rental car for you too. On top of the good work, great customer service they detailed my car which was unexpected. I hope I don’t need to return to Hynes in the future but it is nice knowing they are there if I do.

I visited Hynes auto repair for my car’s inspection. They are open until 6 but recommend you get there by 4 for inspection. I think I was in and out in about 25 minutes. I failed, but found out you can get it re-​inspected for free once you fix the problem. I don’t know if that’s the case everywhere, but anyway. I brought it back and the reinspection took about 10 minutes. The staff at Hynes were friendly and professional. I’d bring my car back there for future repairs.

Hynes has built its reputation upon integrity. We have been taking both an SUV and a BMW to them now for about 8 years. We have been so impressed with their honesty. Several times they could have cleaned our clocks, and ended up not even charging us! Can you believe that! Once I had taken my Bimmer to the dealership and they wanted to install and entire new computer system (just as the warranty expired). It was over $ 3K. Then my husband suggested trying Hynes. Its remarkable… that they interfaced with another BMW dealership and the repair was a fraction of the cost without replacing the computer system. They are very thorough with safety at the forefront of their recommendations. Their fees have always been very fair. We have complete trust in them. Hector interfaces with the Customers and he is just great. We look forward to him. They’re excellent about professionally explaining what is needed and what can wait. We drive way out of our way to go to Hynes. Its worth the peace of mind.
We highly recommend them.

I was looking for an auto shop to do a quick repair for me along with an inspection. I had a great experience with the Hynes shop in Allston back when I lived in that area so I called the Roslindale shop, since it’s right up the street from me. (Was thrilled to see that they have a shop in Roslindale now.) The person there was quite helpful and directed me to this shop since they don’t do inspections at the Roslindale shop and he didn’t want me to have to go two places in one day. I called, they told me to come right in and they’d take care of me. I brought in the part I bought, they charged me $ 20 to install it, gave me my inspection sticker and I was in and out in less than a half hour. Toyota wanted to charge me $ 300 for the same job. I will definitely continue to use all the Hynes shops in the future.

I dropped off my car this morning before work because my heater was not working and I also needed new brakes. Hector called me a couple hours later with the diagnostics and cost breakdown. I was able to pick up the car before the end of the work day. The service, cost and time exceeded my expectations and I will absolutely be back again! Thanks Michael J Hynes Auto Repair!

I wouldn’t have thought I would feel so upbeat about autobody work that I would be compelled to review on Unilocal,but I have always had such an excellent experience at M J Hynes. They are courteous and helpful. The work looks great, and is completed in a timely manner. They maintain good communication throughout. I happily recommend them!

When you ask someone for a reference to an business that will not just do repairs and quality body work, but an honest enterprise that actually cares about its customers, then you’re asking about a place like Hynes auto. My family and I have brought our cars here for years with various mechanical and auto body issues and we’ve always been treated extremely well by Ken and his colleagues. They will go the extra mile to spell out what needs to be done… and often, what can be skipped. It’s a little out of the way to find, but more than worth it to go to Hynes.

very personable, honest, and helpful

I met Ken@ Hynes Auto Body by accident. Pun intended. After Christmas shopping @ the Atrium Mall I returned to my car to find the bumper and back lights damaged. I googled auto body to find the closest shop and then drove right over to them. Ken explained to me how this whole insurance thing works and then had a rental car brought to me. Thirty minutes later I was out the door on my way home in my rental car. Five days later I was back @ Hynes picking up my car looking as good as new. It had also been cleaned inside @ out! Nice touch. Ken @ all the staff @ Hynes made this repair as painless as possible for me. If your looking for an auto body shop to fix your car then look no further! These guys are the real deal! Also while my car was in the shop my inspection sticker expired. They noticed this and gave me a new one without having to ask. Good job guys and keep up the good work.

All I can say is that I am so happy I found Hynes Auto Repair! They have saved me a number of times now. They were first recommended to me by a neighbor. I finally went there last time after taking my car to several other mechanics (plus the dealership) and they were by far the cheapest. The were accommodating, friendly, fast and the work (as far as I could tell) was quality. Yet, I was still loyal to my former mechanic. It took me almost a year until I went back to Hynes. Again, my experience was exactly the same: professional, accommodating, quality work, and cheap! A few days ago, my car started making funny noises so I took it in today for them to fix it. I was realistically expecting it to be about $ 1000 dollars based on the sounds that my car was making. When I checked in with them today, I found that surprisingly, the total (including parts and labor) was under $ 50! Problem was fixed. I am only taking my business to Hynes Auto in the future and will be referring family and friends there as well. I highly recommend this place!