Washington Institute For Dentistry & Laser Surgery

I went to see Dr. Cotca for BOTOX after I purchased a Bloomspot voucher. Dr. Cotca may be a wonderful dentist, but she doesn’t know anything about how to apply BOTOX. I’ve had it done many, many times over the years. However after three weeks, NONE of the lines on my forehead were gone, not even the ones Dr. Cotca treated. In the past, it has only taken 20 units of BOTOX to completely erase the lines on my forehead – all of them. I noticed that she applied the BOTOX in a manner inconsistent with how I’ve had it applied in the past (by plastic surgeons and dermatologists), so I imagine that is the reason it didn’t work.
Dr. Cotca and her staff were very warm and friendly, and the office was sleek and clean, but again, I wouldn’t see her again for BOTOX application, and I already have a dentist I like and trust.

Now located at 5454 Wisconsin Ave Chevy Chase, MD. VERY disappointed in this office and didn’t even make it past the front desk to see Dr. Cotca (now that I see her reviews — I can see, I didn’t miss much). I happened upon this place to use a coupon for teeth whitening. I was very excited to get my teeth whitened and had been anticipating this appointment for quite sometime. Once I arrived — I was told to fill out about 6 pages of info (because I was considered a new patient). which was fine and I sat down to fill them out. My appt was at 2:00pm and I was told at 2:12pm that if I did not fill out everything in the next 3 min. my appt would be cancelled and I would be charged $ 150 dollars to make a new appt… ??? I quickly got everything together and had my wife send me my coupon slip via email so, that I could have everything in there timeframe and when I brought it to the desk at 2:16pm… I was told sorry… I was 1 minute late and that my appointment had been cancelled and I would have to pay the $ 150 if I wanted a new appt. This is $ 150 on top of the $ 179 that I had already spent to get the initial appt. I would NOT recommend this place to anyone… VERY POOR customer service! I really couldn’t believe what I was hearing… maybe they just don’t want new patients… but, please don’t waste your time going here.

Dentist was great, and super understanding of and explanation of teeth and dental problems. I was there through a coupon program and was disappointed that I didn’t really get what I wanted. There was a massive pre-​amble to the service, and they all seemed annoyed that I didn’t want to use them for dental services since they didn’t accept my insurance. In fact, they were kind of pushy, and when they realized I wasn’t going for more, the polite switch sort of shut down. Sorry, I wouldn’t recommend unless you have deep, deep pockets and a lot of patience.

Summary: Great dentist attitude/​service, but very expensive.
I had my first visit with Dr. Cotca after purchasing a LivingSocial offer. Unlike other dentist offices, here a dentist performs all services, including cleanings, rather than deferring to a dental hygenist.
Throughout my exam, x-​rays, and cleaning, both Dr. Cotca and her assistant were at my side, with the two of them communicating with eachother and with me.
Dr. Cotca has a phenomenal bedside (chairside?) manner, taking photos throughout to walk you through the procedures and your improvements.
I will likely make her my primary dentist, but beware, they are fee-​for-​service (they won’t process insurance claims themselves), and their prices are about twice that of other dentists in the area. ($ 400 for a basic twice-​yearly exam/​cleaning.)

Dr. Cotca is a great dentist. She explains things to you and lets you be a part of your dental plan. She trys to preserve a great deal of tooth structure whenever possible, and is available to her patients at all times. I did not list her phone number, because I only have her CELL PHONE! That is how accessible she is. The only reason she did not receive 5 stars is because she is a bit on the expensive side, and you have to pay out of pocket first, and then they will file with your insurance company. Also, she likes to use the best materials (I personally think this is great) but due to that, your insurance might not cover it all, as they look for the most inexpensive treatment plans/​materials possible.