Walmart Neighborhood Market

This is my local grocery store and is horrible there’s never enough staffing on duty there’s always lines of people, the self service are always blinking red and takes a while for someone to come fix them. Not only that I went today and come to find out the assistant manager is on her phone with her headphones talking. when there’s lines in all registers really? The conversation is obviously more important then us trying to pay for our groceries. Corporate needs to re-​hire at this store cause this team is just not working for the community.

Very odd place — looks small on outside but pretty deep. This is 80% food and 20% cleaning and pharmacy stuff. No clothes or office type stuff.

ordered 2 things online to be picked up from this store. i go to the store, and they find 1 box, and the guy looking for the 2^nd box has to go check the back but in doing so, gets pulled in all different directions by these other workers. it’s chaotic and dysfunctional. their systems apparently were down the day i went. but i was there for over 45min to pick up 2 things i ordered online and had received an email stating they were ready to pick up. so they should have been ready right away to walk in, pick up, walk out. after 45min, i only left with one box. so. ridiculously. unorganized. and. dysfunctional.

This place employees don’t care about their customers at all. I was at the self check the other day and I needed help finishing up my purchase. But then an employee had to log in the screen for me. I waited 15 minutes for an employee to come help me out. And then when she helped me, she was so quick to get away from me that she charged me twice for a movie. Even after I told her It showed up twice. Then she left. And I ended up waiting another 15 mins for someone to come back.
Today, I called to ask if they had a certain movie and the guy quickly said no. He didn’t even go to check for me. What the hell!!! Someone needs to have a serious talk with their employees.

Horrible customer service!!! I wrote to Chris, the manager, and I have not gotten an adequate response despite his 5×7 color picture posted up front. Lack of attention is apparent throughout the store. Poorly organized and customer service is a very distant thought.

Everyone and everything you hate about a regular Wal-​Mart. At least at a regular store you can weigh the benefits of getting your items at cheaper prices against the tomfoolery of the customers and the zombies that they employ.

Used the site to store shipping option to pick up a small TV & mount that I ordered online. One person was working the service desk around 6 p.m. on a Monday, which would usually be sufficient if they had competent employees. After standing in line for about 30 minutes listening to a series of arguments about check cashing policies between several different patrons and this service desk rep named Mary Frances, it was finally my turn to attempt to be helped.
Mary Frances started the conversation by asking me if I had heard anything wrong with her previous interactions, since the lady before me was complaining to a manager about her experience with Mary Frances just before me. I told her it wasn’t really my business, just picking up an order, and gave her my ID and showed her the confirmation e-​mail alerting me my order was ready. She spends another 20 minutes attempting to locate the TV mount, making phone calls to the back, telling me «it probably didn’t get shipped,» and having me wait to the side while she carries on. Turns out, the package with the TV mount is exactly where it should have been, upon her 5^th look into the back office. Now I’m already aggravated, having spent almost an hour trying to pick up a pre-​paid order which should have taken all of 5 minutes.
Mary Frances now has the audacity to tell me that the name on the shipping label doesn’t match my ID, and she can’t release the order to me. The issue? My very long Italian last name has 12 letters, and the last 2 were partially cut off on one of the areas of the printed shipping label. To be clear, the name on my ID perfectly matched the e-​mail order, the order confirmation, the shipping confirmation, the name on the TV, and the name on another area of the label on the TV mount package, and it was highly obvious that the printing machine had cut off additional type on this particular section. Mary Frances lacks common sense, professionalism, courtesy, and customer service skills in an appalling fashion. Needless to say, I took my TV and the mount because I don’t have time for games, do not play with me. Get your employees some serious people skills training, and encourage some intelligent thought, please!

Visited my local Walmart –superMARKET which just happens to be 1 block away from a homeless shelter (more on that in a bit).
The produce section is ANEMIC the prices are cheap for the produce but Petes market is right across the street.
The meat Department is only prepackaged meats. No BUTCHERS…
Fairplay market is down the block with a full Meat Dept.
If you our seeking ethnic ingredients the basic can be found.
The liqour Department has a shoplifters proof glass wall. You will be required to ring a door bell and wait for assistance. Plan on waiting 5 – 10 minutes. The clerk may even come by you quickly but will not have the key to the liquor locker.
The roof on the business leaks??? I don’t know about you but if i can see 1 leak i’m guessing dirty water leaks on food also.
Cashiers are understaffed, I am assuming that corporate does not mind wasting customers time in lines. The self check out isle are always open showing that management does not understand their clients.
and the KICKER
The parking lot is swarmed with vagrants! They wander about approaching women asking for change even at night.
The security guards who are off duty police do not monitor the vagrants.
So if you need to buy some milk this is your spot.

When his store opened I hoped for a store to pop in and grab a thing or two. Beware. this is the filthiest, worst services and understaffed slum of a Walmart I have ever. The produce prices are fairly high. I believe they pay off inspectors because this place is a dump compared to shining clean and well staffed Petes’s across the street. I consider this store an insult to Walmart customers. Also they allow the most derelict beggars right outside their doors.

First of all for everyone to get it straight. This place is only meant to be a grocery store, not a full functioning wal-​mart.
What I like about this place?
It’s usually pretty stocked. That’s only because stocking is pretty much the only job everyone would rather do than deal with customers, which I would know because I worked retail. I still like the stocked part, though.
What I don’t like?
No help much from the employees. It’s noticeable that they try to avoid you.
The place may be stocked to the top shelf, but it can be unorganized and messy in there.
Oh, at the cash registers, there are hardly any open. You notice everyone pretty much flocks to the self-​service check-​outs because the cashiers aren’t any help.
*Bathroom was durty. (I’ve got a thing about bathrooms.)

I would rather go to a Neighborhood Walmart than a Super Walmart. These are clean and have good meats and produce. They are more of a necessity/​grocer store. They are not overcrowded and generally have a friendly staff. There are several within the city of Chicago.

Awesome produce, very clean, decent customer service and great liquor selection. Although Walmart has shitty business practices, it is a lot more decently priced then Pete’s across the street. I still love Pete’s, but most times I find myself always going to Walmart because there seems to be a larger selection on food.

Horrible customer service!!! I placed an order online and had it shipped to store for pick up. So when I get to customer service the manager was taking care of last customer then walked away didn’t acknowledge me and then I waited for about 10 minutes before I could get someone to acknowledge me and asked me «oh are you waiting on someone» will not be shopping here again

I don’t believe we needed another market store in this area having Pete’s and Fairplay in walking distance. It is not a fresh experience. I truly believe that Walmart would have more success selling home, clothing, technology and children products which I believe is much needed in this area

I really love this WalMart. Its super clean and organized. The lady by the produce was very helpful. She helped me pick out some avocados. Those were by far the best avocados I had ever bought! They were huge and only 1 $. They have a pretty decent liquor section. I find it to be a bit cheaper than Pete’s market or Fairplay. I also love there French bread they have by the check out. It is so soft and fresh and only about $ 1.
I just wish they had a few more cashiers. The cashiers they do have are very pleasent. They smile and greet every customer.

Know that this Walmart is exclusively a grocery store with a tiny produce dept and meat section. Not surprisingly it mostly sells processed foods. Overall the experience is a bit depressing starting with the entryway which feels like a loading dock followed by drab colors, zero daylight and inadequately lit aisles. I will continue to go to Pete’s Fresh Market across the street which is by FAR, a superiors store.

I’m excited that there is finally a Walmart close to me. The only other Walmart I used to frequent was the one on Roosevelt and First Avenue.
Ill have to check this place out a few more times before I write a full review.