1-800-GOT-JUNK? – Chicago Downtown

This was the most painless thing I ever did! I called to make an appointment for an estimate of how much it would cost to haul away the wood behind the shed. It was explained to me that they would come to my house, give me an estimate and if I was ok with the price, they’d haul it away right then. But if I wasn’t happy with the price, that was ok too. They came, gave me a price from a set price list, and an hour later all those boards were gone! The price was a little more than we would have paid for a dumpster! And the two guys hauled the wood to the truck! We will definitely call again!

Isadore and Carlos were great — they arrived on time (a few minutes early, actually), took care of my old boxspring quickly, and payment was a breeze. Highly recommended!

Smooth as it gets. Respectful and quick. Best price I can imagine outside of having your friends do it.

I tried to get rid of two broken dressers on Craigslist. A lot of responses but very shady and kept canceling last second or not showing up. Finally called 1−800-got junk? Saturday morning. The lady who answered the phone was extremely helpful and said she could have someone come out that morning. Between 10 and 12noon. I received a call from the driver at 9:30 saying they’ll be arriving in 15 – 20 minutes. Two men came up… Gave us a quote right away. I agreed and they took it away. All took about 10 minutes. Easy. The price was worth not having to bring the items downstairs ourselves for a stranger from Craigslist to maybe come. And not getting fined for leaving it on the sidewalk. Money well spent.

Isadore and Iggy were great! They called prior to our scheduled time to let me know that they would arrive at the later end of my window. I was so appreciative of the heads up. They called again to let me know they were almost here, earlier than expected. Awesome. They were both courteous, kind and very fast. I couldn’t recommend these guys more. And it turns out we have a person in commmon! Small world. 6 stars!!******

Isadore and Josh did a great job. They were fast and professional. What more could you want.

Robert and Josh were fantastic. They were professional, nice, quick and clean — it was such an easy time having them. I highly recommend them as well as 1800gotjunk. Great experience.

Rocky and Robert were fantastic helping me empty out my storage unit today. They arrived right on time, at the very beginning of our two hour time window, and loaded all of my items into the truck really quickly! I would recommend them to anyone– they make what can be an annoying process really super easy. Thanks!

Two days away from work in anticipation of junk pick-​up and yet here my junk sits. Scheduled my original appointment back on July 6^th for the team to come in July 17^th from 4 – 6 pm; great, the driver called indicating they were a half-​hour early (3:30 pm) and could they come by now. I called my building to determine if my original elevator reservation could be changed (we’re only allowed 2 hour slots per day), it could not due to another tenant moving out ahead of my reservation. I communicate this to the driver who indicates «not a problem, we’ll swing back by closer to your appointment time» (which was 4 pm, this becomes important later). At 4:11 pm I redial the driver’s cell to inquire about his arrival time, at which point I was informed the truck overheated and they must head back to the warehouse — it would take minimum 45 minutes to an hour before they could make it back to me. Phuck!!!
Fine, I’m semi-​reasonable, I ask what’s the next time slot he has over the weekend. He indicates he needs to call me back once they make to the office and can access a computer. When he calls back, there are no additional weekend slots. Ok, fine, phuck it, I’ll take the day off work Monday if it means my junk will be removed (I’m relocating this week, hence my urgency). The guy reschedules me for Monday July 20^th 1 – 3 pm; I reschedule my elevator reservation for the same time — see you at 1 pm Monday.
Sunday July 19^th, I confirm my appointment via the 1 – 800 website; sure enough, I’m on the books for pick July 20^th 1 – 3 pm. By Monday, at 12:59 pm, I’d yet to receive any driver acknowledgement they were on the way, so I called the main 1 – 800 number. They locate a supervisor, who locates the team assigned my pick-​up, who then gives me a call. Yeah, you should know how this ends by now, but I’ll continue. The Monday driver guy calls to tell me they would arrive at the bottom end of my reservation (3 pm). How the phuck does that help me when I only have the elevator from 1 – 3 pm. He says he would call the supervisor to determine whether another team could be dispatched. Yep, not a single phucking person available to get my crap. So then he explains, we’ll be there at 3 o’clock. By this time I’ve had it — what part of «I won’t have the PHUCKING elevator then!!!» are these people not getting. He goes on to tell me typically when providing pick-​up ranges, it’s just that, a range. Um, negative buddy. When I spoke to the Friday driver guy, he said he’d see me Monday at 1 pm and it was never communicated to me these were ranges!
Phuck 1−800-Got-Junk! I’ve since called another removal service for crap removal. One note, if I could have telepathically set something on fire after dealing with these num-​nuts I would have!

Super helpful and easy. Yosuf and Jimmy were extremly professional, quick and friendly.
I would recommend!

Just did 1800-​GOT-​JUNK and had an amazing experience! They came within 24 hours of when I called. They gave me a quota on the phone and it was the exact same when they charged me. No extra taxes or fees. The two guys I had were awesome– James & Rocky. They were within their time frame, gave me updates when needed, and we’re in and out in no time. They left absolutely no marks on my hardwood floors and were able to work around my other furniture. Absolutely amazing! This was my first time and I will definitely be coming back in the future!!! Want fast and easy service, call 1800-​GOT-​JUNK

Rocky and Bernard were great. They called and let us know what time to expect them. And they arrived at that time. Then they removed our mattress, box spring and bed frame in one trip down the freight elevator. The whole process took less then 10 minutes.

They were great! Super courteous and fast working. They were so much better than the Salvation Army! I would highly recommend Rocky and Jose. They were great!

Javi and Rocky were awesome. They loaded my old cabinets quickly. We have wanted to dispose of them could not figure out how. 1−800-junk solved our problem. If the need ever arose again, they will be my first call. Thanks guys.

Awesome, quick service for junk removal! They can usually come out within a couple of hours and are very flexible. The staff members are very nice and really seem to know what they are doing and are efficient.

We had a warehouse fill of stuff, some junk, some good stuff. Isadoro and Nick were the men that came out to empty the warehouse in Franklin Park. They were courteous, hard working, efficient and completed the job on schedule and under projected costs. Totally satisfied and will use them again. Richard and Jim; Julienne Importing Company.

1 – 800 got junk promptly and timely came to pick up my mattresses. Isadore and Robert were very polite and quickly removed everything. I only wish the website would quote prices instead of me having to ask them during the curtesy call, but other than that, great service. I will use them again.

I want to recommend a certain team: Isadore and James. They are timely, courteous and willing to work with people on a budget — what I call professionals. This was all scheduled and completed within two days on a weekend. I am just another satisfied customer.

I scheduled a carpet removal service online the night before. Nick and Isidor called me an hour before their arrival. They were punctual. They took a look around the apartment, gave me a very reasonable quote and did a neat job in a couple of hours. I would have paid three times the price to my contractor to rip out and dispose our wall-​to-​wall carpet. This service saved me a lot of money! Both the guys were very friendly. I would strongly recommend using their services.

I had a bunch of heavy junk way up in my attic and in my living room, Kawan W and Isadore C came and got all the junk out. They were clean cut, polite and honest. They came even before they were supposed to but called us first to make sure it was okay. I am so happy to be rid of all that stuff. I would definitely call 1800junk again and for sure recommend them to family, friends and strangers. It is so much better than throwing all that stuff out in the alley for the scavengers to make a mess and have the neighbors being upset with you. It is well worth the money and saves you from the hard physical labor of carrying all that stuff. Plus the guys are quick. It would have taken me the whole day to do that job. Thank you very much 1800gotJunk,
Marian Barr and Licia Macaluso.