Absolute Garage Builders

Did a great job with the garage but very poor project management and customer service. Less than a year and the garage door opener is not working so we call for service and are still waiting to hear from someone.

Nothing but top notch service here! Not only did were they the most professional and courteous but one of the lowest costs to boot. The whole process was quick and the garage was up within 2 weeks of booking. Can’t say enough for the service of the concrete crew, construction crew and sales team! Thanks again for a great garage

My garage looks great however it was a nightmare working with this company. Over promises and under delivery at its finest. They bad mouth the competitors in thier witty way and because «Wally» was firendly and over promised things to my husband he got suckered into going with them. My husband did warn him not to piss me off because then I would be the point of contact. The garage was my husbands baby so he took ownership of getting the project done. When the no shows and lack of communication from them began then that’s when I got involved. My husband threw in the towel and it takes a lot to upset him. We alternated taking days off in order to be home so for them to just not show up is ridiculous in anyones book. We would call and were told on two different occassions that the construction crew was on their way but never showed up.
When they finished the garage come to find out that we paid for tyvek wrap and it was never wrapped. The owner offered us a discount of $ 100 in order not to redo the work. What a joke so needless to say we had them redo the garage. I wouldn’t be surprised if they only wrapped one side and years from now something happens and we uncover the truth. The only time they would return our calls and persistant as if it was soley because they were concerned was when the contractors would forget to pick up the check from us. Wally had also promised to throw in some wood slabs on the Gable for storage for us and that obviously never happened. The light fixture for the outside of the garage is garbage what a joke I returned it for $ 5 at home depot since we bought one that actually would work best.
My biggest beef was their lack of responsivness and them not inspecting the work at the end. I am not a garage builder therefore I hired them to do the work and since they sub contract the work you would think that it would be a no brainer for Absolute to come and inspect the work as their name is on the line. Contract was signed mid October and they kept pushing the work off unitl Thanksgiving after promising weeks before that. I recently had an inspection done at my house not for the garage but they mentioned to me that the electrical for the garage should have been run to it’s own junction box which the electricians ran it to the AC box. I called Absolute and I was surprised that they actually called me back. They were a bit defensive since they have been working with this electrical company for a long time. They had the electrician call me and the owner told me that his guys have been doing this for a long time and they wouldnt do that. Since I dont build garages nor am I an electrician I obviously would have to take the inspectors word versus theirs. Anyway he asked me to send him a picture and I did. No call call to apologize but did send his guys out here right away to fix it. Not sure if it was done properly at this point since they filled out on the original paperwork that they did run the junction box… Hmmmm. makes me wonder how many people this happens to. Anyway I strongly believe that in the best interest of the client that Absolute Garage Builders has the sole responsibility to inspect the work since they are getting paid for it. As a manger I inspect my staff and their work but I guess once people like Absolute get paid it doesn’t matter.
My biggest mistake was not reading Unilocal on them or being more involved in the process since the beginning. I need to build another garage at another property and lets just say we will not be using Absolute Garage Builders.

I have been using Absolute Garage Builders for many years now. Their work has stayed consistent, being high quality, and fairly priced. Sam and his team do a great job of taking care of me and I highly recommend them.

Here is a company cheaper than the other garage companies but you pay in the end. If you get this company ask if you can have another concrete company Alma Concrete is a complete joke. Please if you want a good foundation and driveway that last longer than six months. Say NO! TO ALMA CONCRETE A PART OF THE PACKAGE!

A year later, and I’m still upset with the service. My aunt recommended them and they were comparable to other quotes, so I gave them a shot. Everything started out great initially, but when I came home to a concrete foundation that started directly next to the sidewalk, I was upset. Their response, well you didn’t specify where to build. Touché, but you also didn’t ask. I’d assume at the very least you’d build were the old garage was, but that wasn’t to be. Then they built the garage higher than the level of sidewalk, so we asked about adding a step. They did begrudgingly without any additional charge (mostly likely because of my many complaints during the process– those were just 2 of them). I never expect to be excited when it comes to big projects like this, but when I spend $ 15k to demo and rebuild something that lasts as long as the garage I expect to feel ok. Now I’m contemplating whether I need to rebuild all over again because the walkway is so narrow with the garage’s current placement, the step that blocks a ¹⁄₃ of the walkway, and the sidewalk is already on the property line so I have no other options for modifying the ridiculous error. Never again.

Absolutely Love Love My Garage Thanks Wally For Going Behove And Beyond, Treated Us Like Friends And Got The Job Done.

Very disappointing! Please look elsewhere. Their sales representative is the worst communicator. We had poor concrete work done. For whatever reason they decided to leave us a open side patch without talking to us about it. The garage ended up being bigger than what our contract had stated. The carpenters and electrician company were great to deal with but as far as Absolute Garage company, worst company to deal with. You would think that we would get a call for a follow once the work was all done but no. I placed a call last week to obtain a follow up to check if inspection has been done, almost a week has gone by and no phone call yet. I would not recommend this company to anybody! Terrible customer service!!!

Disappointing. I selected this company over a more established company because they were in the neighborhood. Big mistake. Please look elsewhere for better quality, more thorough completion of the work, and better service after the sale.
I had so many promises that were not kept that I don’t now where to begin. Poor concrete finishing where the pad meets the alley. Service door that doesn’t close and lock. Walls that were put up without bolting to the foundation. Daylight showing between the wall and roof. I had to ask them to come back to the job site more than once for completion and repair.

The garage was fine, I guess, except for where they shoved cardboard in to spots to line things up. The big problem was that they dug a trench in front of the garage and then just … left it there. They told us they’d be back to fill it in, but decided they didn’t want to, I guess, and instead just charged the remainder of the cost to us and wouldn’t return phone calls. I was going to give them two stars, but knocked it down to one for dishonesty and poor customer service. I wouldn’t recommend them.

Sent a message through the site and also called to get en estimate more than 2 weeks ago.
No response.

Absolute Garage Builders did a beautiful job on my neighbor’s garage, but in the process, tore down our back gate, and built the new garage 2″ wider than the old, so we couldn’t even put the gate back in if we wanted to! They created a serious security issue for us — we could no longer close our property off from the alley!
We had expected they would replace the damage done to our property, but instead the different workmen blamed each other and, when that came full circle, blamed us!!! The demo guy told the central office that WE took our gate down (a complete lie), then hung up on us when we called to challenge his story (literally hung up when we said who we were — there was no argument — we never got that far past the introductions — he just hung up and then wouldn’t answer our calls!).
Then we were told that our gate was old and needed to be replaced — true, but irrelevant! It was working perfectly fine before they ripped it off our garage.
Finally, after several weeks, they offered to replace it for us… at our cost for materials plus labor! You’ve got to be kidding!!!
Long story short — do they build a nice-​looking garage? Sure. Do they have any care for your or your neighbors’ property? No way! Avoid these unprofessional guys!