Accurate Imports

I just recently sold a 2000 Cavalier which I had been taking to Oscar forever. He kept that car running well for me, was always honest and often did little things without charge. I asked him about a year ago whether if he owned the carm he would sell it before putting any more work into it or keep it. I should have heeded his opinion at the time, but a year later I have bought a new car. Thanks, Oscar

Super quick and friendly service. They fixed my wheel bearing in half a day. They were very accommodating to my schedule as well. I would highly recommend them!

A great place to bring your car. Honest and hard working. Always kind and accommodating. Oscar deserves the best success.

I have been servicing my car at Accurate Imports for over 7 years years. The owner, Oscar, is probably the most honest person in his field. He is never pushy or trying to make a quick buck. He treats my car as if it were his own. Last Saturday morning, I was there just before they opened at 8am but didn’t have an appointment. Oscar immediately took my car inside and up on the list. He started to make the minor repairs himself. I just can’t say enough good things about Oscar and Accurate Imports. They have honest pricing, are always accommodating, and provide superior service.

The best thing about this shop is that you can trust what the tell you.
As my car is getting older, I’m anticipating breakdowns. The guys at Accurate tell you the exact state of your car. What’s wrong, and what could potentially be wrong down the road. They don’t hussle you into a repair you don’t need, but suggest that you many need it.
As long as I own an import, and live in Chicago, Accurate will be my go-​to shop!

I’ve been taking various cars to Oscar at Accurate Imports for about 6 years. It’s not easy to find a good, honest mechanic– I felt lucky to have a guy like Oscar working on my car.
Accurate Imports has always been fast, reasonably priced, and straightforward about what needed to be done. They always remembered me, and went out of their way to make repairs easy and convenient. Oscar always showed me exactly what was wrong, and what my options were. He would even bring out damaged or worn-​out parts to show me, so I would understand exactly what was being done to my car. If a part didn’t look like it needed to be replaced, then they didn’t replace it.
They never pushed for extra or unnecessary repairs. For example, they told me that my shocks were wearing out last fall, but advised that I could make it to the spring before replacing them if I was careful. I really appreciated the transparency and honesty, where other places would have just said «replace them.» I never felt like I was being misled or ripped off ever, and that’s a rare feeling at a mechanic.
Oscar stands by his work and guarantees the quality of repairs. There were times when things didn’t «stay» fixed– he always took care of it professionally with no extra charge.
I just traded in my old car for a new one under warranty, and honestly I’m a little sad that I won’t need to come in and see the guys at Accurate Imports for a while. But I will definitely send my friends and family their way, and recommend them to anyone who needs a mechanic. I would give them 10 stars if I could!!!

The check Engine light came back on again, right after the first service. Apparently they are unable to truly diagnose the issue based on reading the computer codes. I ended up taking the car back on 4 separate occasions over 5 months. So after they replaced more perfectly good sensors, the check engine light came on again a day later. Since the car ran, although poorly, I have delayed to take my car back in for service.
I finally found a Diesel mechanic (
), who was able to diagnose the problem fairly easily by just removing the valve cover and actually looking at the engine rather than rely on computer codes, which had not even been properly cleared out at Accurate Imports. The cylinders were worn down, which causes numerous sensors to report erroneous data, hence the check engine light. What it boiled down to is that Accurate Imports completely failed to diagnose the real issue, and it cost me over $ 700 in parts and labor to fix what was not broken. Oscar is a nice guy, but he relies too heavily on computer codes, and seems unable to diagnose purely mechanical engine problems.
DO NOT TAKE A DIESEL TO THIS SHOP FOR ENGINE PROBLEMS.

Oscar has serviced our 1990 Nissan 300ZX and 1999 Saab ⁹⁄₅. When the warranty runs out on our 2006 Acura TL, we will be back to see Oscar for that car too. We heard about Oscar from Car Talk on NPR.
After taking our Saab to every dealer in the Chicago land area and even Merrillville, IN, for repairs but never getting the problems permanently fixed, Oscar worked miracles on the car but was also honest enough to tell us we have a lemon. He doesn’t do any unnecessary work and is upfront and extremely accurate about the estimate for repairs which always come under what we guessed it would cost.
You could eat off the floor of his garage it is so clean. We also like being able to drop-​off our car after hours and put the key in the mail slot. His crew has been more than patient with us when we try to beat rush hour traffic to get to them before closing and never quite making it on time. We appreciate that Oscar explains everything clearly and doesn’t talk down to us just because we don’t know anything about cars.

Oscar is the man!!!
He understands the philosophy of being honest and how far that goes. Word of mouth is the best marketing and this only happens when your are good to your customers. I was referred to Oscar from a friend and have been going, and referring my friends, ever since. He never tries to suggest more than what is needed. For example, I took my Altima in for its brakes and he suggested that I only change the front as the rear ones still had much life left.

I’ve been bringing my 95 Cabrio here for about three years. Oscar gave me a complete rundown of all the work it needed –heaps!– and did a triage list so I could have things fixed bit by bit. Over time and not too much money, we’ve brought my car back from the near-​dead to life. This morning I phoned him a photo of a fluid-​holding thing under my hood and asked him what to put in it as it seemed low.
That call saved me a grand, at least. Great service, honest people, top notch work.

Took my Honda here a few months ago for some major scheduled maintenance after reading numerous reviews online ( Unilocal, CarTalk, etc) that this was the best mechanic in my area. I found this to be definitely true. I took my car to Oscar and he gave me a detailed estimate for the work I requested, which also turned out to be the accurate final cost. He didn’t try to sell me any other repairs, which I didn’t need (like other mechanics do) and the work was finished early. Oscar even stayed open late when I was running late to pick my car up.
My car is reliable, so I haven’t had to return since my initial visit, but I’ll know where to go in the future!

I feel much better taking my import here rather than one of the pricey dealership auto shops. Normally, as a woman, I feel slightly taken advantage of by mechanics but Oscar seems really honest. This place is great! Only a couple of blocks from the blue line which is nice for transport back into the city when I have to leave the car without a ride.

You know up front when you purchase an import it is going to be a pricey investment, especially if you plan on keeping it and using it regularly over an extended period of time. The local dealership has had its way with me in the past, and this time I needed a problem fixed on the spot.
On a tip from a co-​worker, who drives the same 528i as I do, he told me a while back that if I was ever in a pinch to call Oscar over at Accurate. Oscar was someone I was hoping I would never have to talk to, but on this chilly morning when the ol’ girl decided she didn’t want to go to work, I placed the call.
I was surprised by how attentive he was to my needs, got me a contact for a flatbed tow truck (BMWs cannot be towed any other way), and howquickly he was able to get my car in there and complete the job. The estimates were spot on, and he also provided a detailed emailed list of recommended but not required options to address other problems with the vehicle that were lurking issues in the immediate to not too distant future.
These guys are honest, do a fantastic job, surprisingly efficient, and are extremely reliable. I challenge you that in the event you ever have anything you need done to your vehicle, take the estimate from your favorite spot and bring it over to the crew over at Accurate. I estimate that they saved me a couple thousand dollars in comparison to a Dealership, and they specialize in imports and have the capacity and the staff to complete jobs in a quality fashion.
The car drives brand new felt like a learjet on my recent weekend trip to the Final Four in Indianapolis. I would recommend these guys to anyone. Try em once, and I promise you that won’t go elsewhere.

These guys are great! They did the timing belt on my Audi and they did an amazing job. The head guy at the counter knew everything there was to know about my car and he answered all the questions that I had about my car getting fixed was was honest about it. I was spending close to $ 2K on this repair, so it was important to me to have it done correctly, and with out any concern that my car was going to come up with problems later on that were unexpected. If you have a 90’s-2000’s german car, I highly recommend you use these guys other than the «stealer-​ship» for your work that needs to be done. They’ll treat you right.

These guys rock. They’re my goto guys now — i’ve had many tire problems and Joe and Oscar (Carlos, too) always go the extra mile to help me out — staying open late, giving me advice on the phone, or only charging me when they fix something.
For example, a couple weeks ago I took my car in cuz it was vibrating so bad on the highway i could only drive up to 50 mph. they concluded i hit a bad pothole — which i do all the time on crappy chicago roads. They tried to fix, balanced the tires, and moved the guilty wheel from front to back, but said to really fix i would have to get new wheels or send mine away to get fixed (which i have yet to do). It still vibrates, but much less — i can go 75 mph now. And they did this all for free. I don’t know if its cuz i dropped $ 2k last fall with them or if they’re this nice to people off the street — either way, I highly recommend them.

THANK G*D for Accurate Imports! I am extremely stubborn when it comes to car repairs… hey, I have a Haynes manual! Anyways, I needed my brakes fixed and really didn’t have the time to deal with ordering the parts, etc. After a few arguments and head butting (time vs. saving a few dollars) with my boyfriend, I agreed to take my car to a professional. They replaced the rear brakes rotors, pads, and sensor on my ’96 BMW for less money than we had expected. Plus, the time estimate of 1 and ½ hours was right on, and they even helped with a mechanical issue that I didn’t have the tool for fixing on my own. This was a great experience, top notch customer service and work!

Have a Mysterious Car Problem? Go to these Guys.
I wanted to thank you for repairing my 1999 black Saab 9 – 5 this week.
You knew immediately how to fix my leaking moon roof and did so.
More importantly, you diagnosed my mysterious engine start problem. It was a crankshaft sensor. You only charged an hour of labor when I think it took more like two hours to diagnose and repair. It was a hard problem that had stumped another car mechanic at a different shop.
You’ve fixed my Saab 9 – 5 twice when other mechanics failed:
1) Remember the tensioner bar problem that you diagnosed with a screwdriver in 3 minutes or less? I spent $ 200 trying to have that fixed on the south side by a mechanic. You guys fixed it right the first time.
2) And now the crankshaft sensor. I’d drive my car 5 minutes, shop for 5 minutes, and the car wouldn’t start. Had to wait 10 minutes before starting. It also died in traffic a few times (scary).
I can’t help but give you guys a 5 star rating. You’ve cost effectively fixed car problems nobody else could fix on my Saab 9 – 5.
Thanks guys.

I have a 1999 Subaru Outback and have been taking my car to Oscar since learning about them from the Car Talk website. They are great because they can c-​o-​m-​m-​u-​n-​i-​c-​a-​t-​e. They will explain what you need and never do deferred maintenance that you can’t yet afford.
They will also offer to FIX and not necessarily replace damaged parts, which is a huge bonus to the wallet.

This place is completely out of the way for me… but after going there once, I won’t go anywhere else. I had a small engine noise that other places failed to diagnose which these guys found rather quickly. Although it ended up being a Tranny noise (which stinks), they tried cheaper routes to fix the noise. They did a complete inspection of my car at no cost (even replacing the battery in my key fob).
These are good honest guys and I will take my Audi there whenever I need work done.

I’d been fretting for months about a noise my car was making when I accelerated. I’d brought my Honda to two mechanics before finding Accurate Imports on Car Talk’s Website, and one (Carr’s Honda) said it was the struts while the other — (Park Ridge Auto Clinic — my mechanic for as long as I’ve driven) — said my car was just «getting older and louder.» Meanwhile I was afraid to drive over 40, because the noise got louder and louder as I accelerated. Accurate Imports quickly diagnosed the problem (turns out my struts were absolutely fine and intact — I had a cracked tie rod and worn wheel bearings on my driver’s side front wheel) and they fixed that plus half a dozen other far more minor things for over $ 100 less than I’d been quoted at Carr’s Honda just to replace my perfectly good struts.
My car is nearly silent now as I drive, and I am SO relieved and feel safe again behind the wheel! I can’t recommend them highly enough. Carlos took the time to listen to exactly what my worries were over the phone, then went over everything with me again when I came in to drop off the car. He then asked if there was anything else I noticed or was concerned about. He then called me back after going over my car from bumper to bumper and gave me breakdown in price for each thing they’d found that needed to be taken care of, distinguishing between what needed to be taken care of immediately versus what I could wait on for a while. I won’t go anywhere else.