Advance Cleaners

I’ve had my clothes dry cleaned before but this is the first time I was dropping off for alterations. Recently, purchased a suit for the first time and I needed the sleeves shortened about an inch, the bottom of the jacket hemmed, and the waist of the pants reduced.
The woman who works there was very friendly, took all my measurements, and gave me suggestions on what kind of alterations would be best for my body type. The whole process didn’t take too long and when I got my suit back, it looked and felt great! I’ve only brought my suit here just in case something but if I need anything altered in the future, this will be my go to.
All in all, friendly/​timely service, definitely recommend!!!

I was visiting family in the area for a month and needed to get some things dry cleaned and altered. These people were so nice and helpful. For the amount of clothes I brought it took about 5 days which was ok with me and when I returned everything was ready and done perfectly. I would highly recommend this place because you get quality service and prices are pretty standard. You won’t be disappointed!

I love this place! First of all, the customer service is unparalleled to any other dry cleaners I’ve been to. They’re so kind and they actually care enough to genuinely listen to what my requests are. My clothes were tailored perfectly and in such a short time! It’s a bit of a drive for me but it is definitely worth the drive for me to come here!

I love this place because they do a wonderful job with their dry cleaning, but was more impressed by the quality of alteration. I’m quite tall (6’4″) and skinny so sometimes the clothes I buy can be a little loose. They were able to perfectly reduce the waist size on a pants I brought there. Great service!
Not only that but the owners are very friendly and kind and make we feel welcome whenever I visit Chicago for work. I’ve referred all my friends and family in the area to this place without hesitation

I took a shirt and a jacket to Advance Cleaners to have their sleeves shortened.
Once I got my shirt and jacket back home, I discovered that the sleeves of the shirt were four inches too short– they ended midway between my elbow and wrist. My jacket’s sleeves were less poorly altered, but the left sleeve was about an inch too short and the right sleeve was about an inch and a half too short.
I returned to Advance Cleaners, showed the clerk (who both measured my sleeves and made the alterations) the sleeves. She seemed stunned, and offered to «fix» the sleeves. I pointed out that fixing the sleeves would be impossible, as they had already been cut short. If such a thing could be done, I would not trust her to do it.
I commented that my sleeves were four inches short. She defended her work by asserting they were merely three and a half inches short. This really happened.
She kept offering to fix it, but I firmly insisted that she give me my money back. She did, and also gave me the scraps from my shirt sleeves. I have taken the items to another place to see what can be done.
tl;dr– Do not under any circumstances take clothing to Advance Cleaners be altered.

I loved this place for dry cleaning, pricey but they do a wonderful job. The reason for my 2 star review is that I took a skirt here to get hemmed and she charged me $ 20 and never hemmed it. When I confronted her, she basically dismissed me. I’m no longer using their services for the poor customer service provided and dishonesty.

Slacks hemmed $ 12
Dress shirt dry cleaned $ 4.30
Button sewn back onto coat $ 2
This place was a little pricier than expected, results were standard, and it took a day longer than I was originally told.
Overall satisfied, 3.5 stars

So I brought in two pants and 2 shirts to get them tailored, in total my bill came out to $ 100, and for being a new customer I got $ 5 so that was nice of them. Well, my pants were longer than I had asked for. I was to wear them with flats but now I have to wear about 2 inch heels so they don’t drag or for me to step on them. Sucks because I walk A LOT. I gave them 5 days but they were only done with my shirts. She wanted me to come back the next day but I told her I had to work so she told me to come at 7PM. I came at 7, She had me try on the pants and I told her they are still too long and I have to wear heels now and she was like «oh good! Heels!» I was like :/​
Then she still had to press them –_​–
So I took home the 2 shirts and 1 pants and I came I. To pick up my pants after giving here 4 extra days and she told me to come back at 5:30PM. Dude, seriously?! I’m picking them up tomorrow because I had stuff to do today, let’s hope these come out right :/​
Nice people but come on get it together, hire more help if you need it. So unprofessional.

I’ve been coming here for two months now. My clothes are done well, however the service has been very poor. Every time I’ve come to pick my clothes up they haven’t been ready. The shop has also been unapologetic regarding the inconvenience this has been for me. Today they gave me a $ 1.50 discount on a $ 42 ticket for having to wait almost an hour. Gee… thanks :-/
This is the third time. I won’t be returning.

After a long night out, I need to have one of my coats cleaned. Since it was soooo cold and it’s my favorite coat, I didn’t want to travel too far to drop off & pick up, so I tried this location out. I can’t remember how much I’ve paid in the past, it was about $ 15. When I returned to pick it up at the time they said it would be ready, it wasn’t ready. I was asked to come back maybe an hour later but I couldn’t return until the next day. That was my only issue though. Since it was very very cold I was not excited about leaving the house and returning without my coat. Otherwise, the coat was clean.

New to the area, after reading the reviews here, decided to take my clothes for cleaning. Dropped off my items, gave my credit card number, they offered to deliver for free-​I was very pleased. Clothes were delivered on time. Shortly thereafter, Mr. Lee, the owner called to say my credit card did not go through, why he didn’t charge my card before delivering I do not understand? I gave them the number four additional times, he claimed the card still did not go through. He advised me it’s okay, you can pay the next time you drop off, or mail a check. I checked with my bank there was nothing wrong with my card, and no transactions pending or attempted. One week later on a Saturday afternoon while unpacking in my new apartment, someone began literally slamming and pounding on my door. I opened the door, it was Mr. Lee, he said: why don’t you pay me? He snuck into my secure building pass the doorman, and slammed on my door began demanding payment. I promptly went into his establishment and paid the $ 50.70 I owed. Will absolutely never use this cleaners again. I have never been harassed at my home for a payment, especially after being told I could pay next time or mail a check. His wife originally wrote down my credit card number incorrectly, and the language barrier was evident, trying to give my number over the telephone. Horrible customer service!

Finally!!!
Finally able to find a reasonably priced and quality dry cleaners in Hyde Park. I’ve been to this location twice, once for dry cleaning and the second time for laundry. Both times extremely pleased with the service. I had a huge spill of red wine on one of my favorite shirts and informed the owner and he said that it wouldn’t be a problem getting out. It’s a tan colored shirt so I already came to the conclusion that if it didn’t work to just throw it away. Left and when I came back I couldn’t see a thing. And I didn’t pre-​treat the shirt beforehand (as I should have) and the stain was completely gone. Plus everything else was properly starched and clean.
$ 1.50 to have your shirt laundry and properly starched is a steal. Without a doubt this is my new cleaners.

I dry cleaned a vintage wool skirt, and it came back without damage. I also had a wool sweater that I accidentally shrunk stretched out, and it came back almost its original size. The establishment is very reasonably priced. Each items cost under $ 5. Service is always on time.

I’ve been coming here ever since I moved to Hyde Park due to its proximity to my apartment. I mainly come here to have a coat or some dress pants dry cleaned. The service here is very good and the prices here are also reasonable. Due to Advanced Cleaners good service, they have become my new main dry cleaners.

I took a pair of pants here to get the bottoms hemmed up a bit. They have a little fitting area with a curtain right in the front. I tried the pants on, we discussed where I want the pants to hit, and she had them ready for me in about 5 days. It cost me $ 11, $ 10 if I would have had them dry-​cleaned as well. I also asked how much to get my down comforter cleaned, and she said $ 35.
The staff was very friendly, and I will go back here again.

Simply put: Best cleaners in Hyde Park. The personal attention and service is extraordinary. The owner is attentive and receptive of all my needs.
The shop may look like a hole in the wall, but the clientele is upscale as the who’s who of Hyde Park is among their regulars. Mr. Cohn, the owner of the famous menswear store in Hyde Park, sent me to this shop to get all my shirts and suits cleaned. I also had many clothes altered here impeccabily. I come back to this shop even after I moved away from Hyde Park.