Allstate Insurance: Brian Roscoe

I’m way overdue to write this, but better late than never. I’ve been a client of Brian Roscoe’s group for a few years and I got in a car accident last January. It was one of those negative temp (–10, I think) days and I was stuck on the shoulder of ⁹⁰⁄₉₄. My car was busted and would not turn on so I couldn’t get any heat. It was getting very cold very quick. I asked the police officer on the scene to either let me sit in his car or take me somewhere warm, but he told me I needed to call a tow truck and then he left the scene. I called AAA and they told me that there were accidents everywhere that day so it could take 6 hours to get to me.
I honestly began to worry about hypothermia. I could not walk to the nearest hwy exit ramp because I was on the inner shoulder so I would have to play frogger across four lanes of hwy traffic. I began googling and calling every tow truck company in Chicago but was told by everyone it would take at least a few hours. My fingers were beginning to go numb.
Finally, out of desperation, I called my insurance agent, Brian Roscoe. I’ve never met Brian in person; all of my dealings have been over phone or email. I have no personal relationship with Brian or his team and have no reason to deserve special treatment. But Brian saved the day. He had a tow truck on the scene within ten minutes. It was remarkable.
They took me a repair shop (also recommended by Brian) who also did a phenomenal job. It’s been over a year and I’ve had no recurring problems or issues with the car.
Allstate might not be the cheapest insurance option, but you aren’t going to find service like this anywhere else. I’ll be a client for life. A big thank you to Brian Roscoe and team.