American Carpet & Hardwood Flooring Distribtrs Inc

Larry is wonderful! I had a unique situation where the condo I had just bought (duplex down) flooded a week after I closed. Larry was with me when we went downstairs and discovered the flooding. Even though we both knew that I wasn’t going to be in the market for new carpet anytime soon, Larry still took all the measurements, went through samples with me and gave me a quote. Months later, after having the entire lower level torn up and drain tile installed, I called Larry back. He remembered me and came back out to show me samples that I could now actually consider. He was a pleasure to do business with. My only complaint is that my new carpet is so thick and wonderful that the doors don’t fit back on and will need to be trimmed in order to fit… but that’s a complaint I can deal with! Thanks Larry for helping to make my «new» downstairs so wonderful!

I called American Carpet after reading the great reviews on Unilocal!The week before Xmas, I got a call the couch I had ordered was ready a month earlier than I expected and I wanted to get new carpeting into my guest room first before the couch was delivered. Larry responded immediately and was able to swing by my place the same afternoon to take measurements. And the carpet was installed the next morning. Just like that! I decided not to be super picky about the carpet — I was limited to what he had in stock obviously — but it was a neutral berber and looks and feels great. The installers did a great job and cleaned up after themselves very nicely. I will absolutely use American Carpet again.

Prompt response, Fair pricing and great service! I highly recommend !

Pleasantly surprised at how easy it was to get carpeting replaced in our house.
I sent an online inquiry on a Thursday night after typical business hours. The next morning I had a voicemail from Larry with a quote over the phone. I called him back around 10:30 am, he was measuring the stairs with samples by 11:30 am and the carpeting was replaced Saturday morning at 8:00 am. The installer was courteous and on time. I couldn’t believe the job was finished less than 2 days after I sent the first email.
I would definitely recommend Larry’s services. :)

Larry was honest and gave us a good price. Nice to give our business to family business too, not a big box store that doesn’t care. We had several quotes before choosing. While Home Depot is great for a lot of things, based on pricing, carpet installation is not one of them. For the same quality carpet they were going to be almost twice as much! They didn’t seem to want to price match or explain why either. That’s when we searched more and found American Carpet. Work crew did a great job and house was pretty tidy when they left. We will use again in the future for any carpet needs.

Larry was amazing to work with. From helping us choose a carpet in our budget, to installing the carpet. Everything was handled beautifully.

My hubby & I needed new carpet for our new home. We were moving in two weeks & originally opted to order through home depot. Ordering through home depot was a series of disasters, so I called [Larry], desperate & hoping against all odds that he’d be able to work within my 6-​day timeframe. Amazingly, because Ms. Leigh had just cancelled on him (you lost out Ms. Leigh!), Larry was available to come out to our new home, measure the area, and provide samples — did I mention this was all on a Saturday? Larry was able to get his installers out to me that same week, within a timeframe that was convenient for me, & they showed up within their timewindow. The installers (3 of them) were super efficient (& friendly!); they were done sooner than the 3 hour expectation Larry set. To say I’m happy & grateful for the work Larry & his team provided is an understatement.

Made and appointment a week in advance, let Larry know that I had a packed day on the date of appointment, and set the appointment for 11am.
On appointment date, I called at 10:56am to make sure that Larry was still going to make the appointment and he said that he was delayed at a bigger house measuring the carpet out in the burbs. So obviously he wasn’t going to make the 11 am appointment, and didn’t even call me to inform me that he would be running late.
So I cancelled the appointment and will go with another vendor since if Larry can’t even make the appointment on time, or bother to let his customer know that he will not be on time, that gives me a preview of what type of service I will probably receive

We really appreciated Larry’s quick, professional service, insights, and advice on laying new carpet on the lower level of our townhouse. After a phone conversation where he got a sense of what we were looking for, Larry brought numerous samples to our home, patiently answered many questions, provided valuable input, did all measuring, and placed the order. His installing team was able to accommodate our scheduling needs and did a great job, working efficiently and neatly. Under 10 days from the first phone call to the completed install. Quality carpet for good value!

We had our newly finished basement carpeted. Larry came to our house on the NW side of Chicago, brought many samples, talked with us about our choices, and made clear, understandable recommendations. The price was amazing and the service was impeccable. Larry held our carpet until we finished the work in our basement (2+ months) and his installers did an amazing job on the install in less than a day. Our contractor was impressed with the work and he’s a tough guy to impress! I would highly recommend Larry and American Carpet to anyone needing carpet or flooring.

I called several places to get a quote on hardwood installation for 2 bedrooms and a hallway. Larry got back to me right away and had Peter set up a time to come out. Peter was very friendly and extremely knowledgable. There was several potential problem areas and Peter talked me through them and gave a very fair quote.
I also contacted Empire, which never showed for their scheduled appointment and didn’t call to let me know until an hour past when they should have been there. And I called Luna, which came and priced the job $ 1500 over American Carpet’s quote, but also did not discuss any of the potential problem areas. Overall, I felt more comfortable going with American Carpet.
They were able to start the job when I requested and actually started a day early. Peter was there everyday helping and checking on the progress which was very reassuring. I was undecided about which stain I wanted and Peter let me test out several while they were still installing the wood. They gave suggestions along the way but ultimately let me have the final say, which was so wonderful. In the end, we had several custom areas, from a trap crawlspace door to a slooping hallway to not straight walls, that were all completed at ease. After everything was complete, days later I saw tiny imperfections and Peter had a guy come out right away and fix them for me no problem. The only negative was they did take a day longer than was projected and it was because an assistant never showed up to help the installer.
Everything turned out great. The price was right on point. The floors look amazing and I get complements on them constantly!

Wonderful, quick and easy to work with.
We had carpet installed throughout the entire second floor. Larry was extremely professional and knowledgable. He helped me pick out a durrable carpet that was right at my price point without knowing my price point.
The guys showed up 20 minutes early (which I was happy with) and finished way before I expected them too.
They cleaned up and put back the furniture where I requested it. They vaccuumed the carpet before they left too!
There was one little hiccup that was fixed immediately.
Job well done… I would use them again in a heartbeat.
Very very happy!!!

Spoke with Larry about installing some carpet in our basement. Was looking for something durable and less problematic with any potential water issues. Larry had good advice and a good selection of solutions that he stocks. Price was very fair and didn’t require haggling.
I looked for a quote from Empire. They didn’t show to the appointment and then kept calling for a week bothering me. American Carpet is the hands down winner.
Overall an excellent experience. Thoughtful and honest advice on carpeting. Punctual and efficient installation. Even followed up and gave me advice on how to care for the carpeting. If I need flooring in the future this place will get my repeat business.

I search Unilocal for reviews for most services I need, and generally speaking I’m happy I did. American Carpet is no exception. Great prices, responsive, flexible and personable. Larry is all that you would want from someone to do business with. Shop the big carpet installers, then call Larry as he will pleasantly surprise you.

Larry does a great job and is very reasonable in his pricing. I had him do my much of the carpet in my new house about two years ago and the carpet still looks great and has held up well. He just finished changing some carpet out at my folks house and it also looks great. His guys were quick, on time and professional.
He turned around that job in a few days and it only took a few hours. They left the place clean and vacuumed. If you have a carpet requirement I would have Larry bid it out as he will be competitive.

Had new carpet installed in two bedrooms. Estimate and carpet selection process was great. Cost was honest and fair. Larry walked us through everything and took the time to answer all our questions, as this was our first carpet buying experience. Selected our carpet/​pad and set an install date.
Installation crew (three guys) arrived right on time and were in and out in no time. New carpet looks great and they were sure to clean up in the rest of the condo and also the hallways of the building on their way out. A nice touch that I haven’t seen from other service/​installation crews that have been to our unit/​building in the past.
I would definitely recommend American Carpet!

Responsive, friendly service and good pricing.
I chose American Carpet based on their online reviews. Larry, the owner, reached out to me the next day (or was it the same day?) after I requested a quote online. He came over to my condo to show us samples and had it installed by the following week. He was very responsive and accommodating with our schedule. The pricing was fair and he was very knowledgeable about the different types of carpet options. The installation crew showed up right on time (actually early) and finished the job quickly with no problems. We’ve been living in our new condo for about a month now and still love our new carpet.

First rate; highly recommended; professional, courteous, and efficient.
Larry, the owner visited my place and gave me a very reasonable quote on carpeting my stairs. He gave me recommendations on the carpet and padding based on the functions and desired characteristics. Never tried to upsell me, but gave me straight facts to help me make my choice.
Larry is friendly and professional and knows what he is doing. His guys came out a week later and banged out the job in just a few hours. Carpet is absolutely amazing, soft, and springy. Much better than the job Home Depot did on my second flight of stairs 2 years ago.

Very pleased with the carpeting done in both rooms, as well as Larry’s approach to giving you a good price to begin with rather than wheeling and dealing, which I personally find very annoying.
My reason for 4 rather than 5 stars is that 2 of my shoes have gone missing since the instillation, and I fear they are under some of my furniture that had to get moved during the job. As far as the actual install, though, his guys were expedient and did a quality job.

Overall, very pleased with the whole process and the new carpet installed. Larry was very attentive, flexible with scheduling, and provided expertise on what would work well for the areas we needed new carpet. A few downfalls included the sudden change of a price increase from the original quote once I told him we wanted to move forward. I believe he should have honored the original quote which was provided 2 weeks prior as a good business practice.
Another problem was the amount of scuff marks up the entire wall of the staircase from when the installers were here. There were significant marks 3 feet up the entire wall of the staircase and these were not minor ones along the stair risers which I was expecting.
I wouldn’t usually mind but we just had the stairwell painted the week before and now it has to be completely repainted. I told Larry on the phone about it and he said it’s expected to have marks but these are pretty distinct. I’m not mad about it but just a head’s up for future customers. Overall, I do recommend American Carpet and would use them again.