American Maids

great service, on time, prices are fair. i would highly recommend American Maids.

American Maids is outstanding! They did a phenomenal job cleaning our house – I couldn’t believe my eyes when I came home! The whole house looked amazing. I love coming home on the days that they clean my house! I really appreciate all their hard work.

Over the past year, I’ve had some trouble finding a reliable cleaning company to do a once a month sweep of our place. Luckily, I found American Maids through a Facebook moms group. They are fantastic to work with. I call or email when I need a cleaning and get put on the schedule. A day or so later, it’s followed up with to make sure that the payment method is still the same.
On the day of the cleaning, the cleaning crew of two ladies arrives within the time frame. For most of the cleanings, I was on maternity leave. So when they arrived, my baby and I would head out for lunch while they sparkled up our place. They loved cooing at my little one too, how can you resist a cute little baby!?! By the time I return home, the house is thoroughly clean. With some cleaning companies, it’s a surface clean for appearance sake. Not so with American Maids, they really clean your home and well. I highly recommend them as a cleaning service.

I have used AM Maids for several years now. They do a great job, are reliable and flexible and the prices are fair. They have the occasional «special» which is a nice touch, and can be very useful.

I had an extremely pleasant experience with American Maids. Three kind ladies arrived promptly at our appointment time with all of their supplies. They did an exceptional job of cleaning my very dirty apartment in record speed (which is great since I was paying by the hour).
I was exceptionally impressed because I asked if they would clean behind my bed. Without hesitation, they instantly worked together to move my extremely heavy bed (which was pressed against a wall) and cleaned all around it. They lifted everything from the counters and removed everything from the fridge to give all surfaces a deep cleaning. They also made my old splattered microwave look brand new! Finally, they were extremely patient with my misbehaving dog who ran around, occasionally jumping on them and stealing cleaning supplies. The ladies were very polite, professional, and great at what they do!
All in all, a wonderful experience and I will definitely be using their services again in the near future.

This company is wonderful. My standard for any service is if the people I hire do a better job than I could ever do on my own at a reasonable price, and American Maids passes that test with flying colors. I’ve had both a deep clean and a regular clean and both times the house was so nice I just walked around and gawked. The fact that they are green is a bonus!

I have used My American Maids consistently for three years now. My regular team for about a year now is Aixa and Berenice, whom make my life as a busy working mother so much easier. Even after climbing all the stairs to our condo, they arrive on-​time with big smiles on their faces and always greet my two dogs with affection. My pugs love the team so much that they follow Aixa and Bere all over my home, wagging their tails.
Aixa and Berenice leave my home sparkling clean every time they come, which is so appreciated in a home with dogs and a young child. When we upgrade to the deep clean once a season, they leave the inside of my oven and fridge looking like brand new appliances. They take extra effort to thoughtfully contribute little touches, like helping replace all the books my child left out on the bookshelves or to line-​up the stuffed animals on the crib in a sweet way. I like having the same team every visit; and I know how much my dogs light up when they hear Aixa and Bere on the steps!
My American Maids is a small business with a lot of strengths. The only times I’ve ever had any issues – and really they were only confusion about scheduling that I shared at least some of the blame in – the office team makes an effort to solve until I am satisfied, and the work done on my place has always made me happy, even if it isn’t my usual team. But I can’t say enough about how thoughtful, cheerful, and detail-​oriented Aixa and Berenice are, and I am a happy customer!

Not happy AT all. We scheduled a deep cleaning after we received a free consultation for cost. They didn’t do a deep cleaning AT all and broke a few of our knick knacks and never told us. Waste of money!!!

Competitively priced, timely, communicative. They fit me into their busy schedule when I needed a deep clean before hosting a big party. The crew showed up on time and were careful to make sure I was satisfied with their work – they even pointed out a couple of marks they couldn’t get off the floor to make sure I was ok with it (stains and glue from construction – there was nothing they could’ve done to get them up). I appreciate the ability to fill out a request for a quote on their website. A surprisingly large number of cleaning services don’t accept credit cards (or highly discourage it), so that was nice, too. Overall this was the best experience I have had with a cleaning company. Definitely recommend!

I have used several cleaning services over the years and American Maids is one of the best! The crew was professional and started working immediately on all the items discussed during the in home consultation. The communication with the main office is always very timely & very easy to arrange for any special requests. We look forward to using them for a long time! Reasonably priced and A+ service.

Definitely NOT at all what I had hoped for. After insisting on a home consultation to ensure nothing was misunderstood, many things did not get done and dealing with Andrey from this company has been frustrating, insulting and not worth my time. There are too many other companies to put up with the bad service and lack of concern.

This service was the only one that would answer my phone call. I guess the other companies do not need my business so much. I called American Maids to see if I could get an affordable move in cleaning due to the excessive post construction dust. The three girl crew came in and did an amazing job in an hour and a half. Super happy. Very nice and friendly and the estimate was custom to my needs. I will use them again and again. Very satisfied.

I tried American Maids as a Groupon deal, not expecting much. Boy, was I pleasantly surprised! They do great cleaning, scheduling is easy and always on time, and they are courteous, professional, and hard-​working. The owner is very helpful too, and always follows up.
I have been so happy with their service I signed up for regular cleanings. They accommodate my schedule and send the same team so they really get to know the place. Plus, there is a discount if you pay cash. Can’t say enough good things! I have been burned by other cleaners in the past, so this is especially high praise.
My team is Tatiana and Sylvia. They are fabulous!
Thanks American Maids!

I used American maids on and off for several years for spring cleaning, always with phenomenal results. Eventually decided to make the jump to a bi-​weekly schedule and shopped around, trying a few different services before using a groupon with American maids for a standard cleaning.
The ladies who came did a fantastic job and even put in a good deal of time to try and get rid of some heavy duty adhesive that was stuck to the floor. They were very attentive to detail and cleaned everything I asked for.
Soon after got a bi-​weekly cleaning schedule set up through Ilona who was very helpful and professional in her dealings with me. The price point is very competitive given the high quality of the cleaning and after having been a repeat customer for several months now, I am very satisfied with this service.
While I’ve had different maids come through they all have been polite, detail oriented, professional and thorough. They have arrived promptly at their scheduled time and I’m amazed at how much they improve the look of my place when they are through.
I appreciate the hard work they’ve put into my place and will continue to recommend this service to others.

The 3 ladies who came to my 1 bedroom apartment did an amazing job. I have used another local maid service (Ana’s Maid) which I was completely happy with but decided to get this Unilocal deal and try out Amerian Maids. To be honest, while both were great, I liked this service better for a few reasons:
1) The ladies did not chat with one another unless it was work related (which was really thoughtful as I had to work from home).
2) The tub is spotless!
3) They dusted the blinds and along the trimmings of the wall which the other service did not do
I would say both are good but I would probably go with American Maids again in the future.

Great maids poor scheduling. I have a baby boy. I scheduled American maids for every other Saturday at 9am. The maids would arrive in between 9 and 9:45. Normally this would not be a big deal, but as any parent knows nap time is important.
After speaking with the owner via email, I eventually had to cancel my service after the 3^rd visit. The maids themselves did a great job, very clean.
After canceling I was accused of being rude by the owner of the company via email. To clarify, In a previous email I wrote that if they were not able to schedule my cleaning at a set time 9am, I would have to find a new maid service. When she replied she asked, «can I ask why you are canceling». Perhaps I am wrong but I feel this shows a lack of interest in what customers are writing via email. She also stated that «No service company will offer a set start time» In my opinion this is a completely False statement. As a matter of fact my current maid service has no issue arriving at my requested 9am start time.
Owning a small service company myself I realize scheduling can be a challenge, I cannot understand why the first choice of a start time would not be given to committed reoccurring customers.

I could care less about the same team as long as the job is consistent… hit or miss with your company. Again, policies are at the discretion of the owner and in my opinion (a business woman) to avoid the loss of a weekly customer, I would have forgiven a measly $ 25 to retain $ 260 monthly. Common sense it seems… but obviously not common. Especially when there was NOTHING more to clean in my 2 week absence hence your team left 20minutes earlier than usual.
I appreciate your apology but not necessary there are a million companies to select from and at the rate you’re going, I’m sure we’ll cross paths again. (read your reviews) You’re offering nothing special… a bit subpar so I suggest becoming more flexible with clients who will endure the less than average cleaning to avoid the task of searching for another company. Hope that $ 25 (that I will dispute with my credit card company) was worth it! Good luck to you…

Very poor job. Still trying to figure out what they cleaned. Seriously. My girlfriend told them to clean kitchen and bathroom. Two girls were here for 2 hours, and they only cleaned the kitchen and bathroom? They were pretty clean to begin with.
So confused. I was working, girlfriend dealt with them, perhaps she did not give good enough direction?
Regardless, was not impressed at all.

A clean house is so very relaxing.
I used my Groupon today and had the best experience out of the previous 3 cleanings I’ve had with other companies. My previous experiences with other cleaning services have actually mde me hesitant to try another service, because I felt as though I was wasting money on what looked like a pretty mediocre job. But today I was pretty impressed.
Making the appointment was fairly easy. They decided on 1 person for 4 hours, and that person was set to arrive between 7 – 8 am. At 6:58 am, my doorbell rang and Natalia arrived lugging what was probably 100 lbs. of cleaning supplies & a vacuum.
I was working from home and so was present while she was cleaning. Aside from an awfully loud vacuum, you would never have known she was there. She seems to have been very thorough, especially in the kitchen & bath– which is the most important in my book– and everything looks great. She even cleaned the dishes my husband left in the sink. You know, because it’s achingly far from the dishwasher… easily 2 inches. In any case, I’ll review my husband separately. I would use American Maids again.

Awful