Angela Duke, DVM – Duke Animal Hospital

I had an awesome experience at Duke Animal Hospital. From the folks at the front desk, to Dr. Joanna and the vet tech, Nolan — everyone was very sincere and caring and didn’t try to push unnecessary procedures, which I’m cautious about when trying a new yet. They seem to understand how people cherish their pets and I felt comfortable with them every step of the way. I will definitely be going back and would recommend to anyone seeking out a new vet.

Visited a couple of weeks ago with our new puppy. It was his first visit to Dukes Animal Hospital. My husband and I weren’t informed till after we got there and waited 30mins to be seen, that the vet we were meeting wasn’t going to be our puppies actual vet, and that we may never see him again.
We were told that we would receive a schedule of his shots later that day via email, which we never received.
Two weeks later I called and asked the receptionist/​possibly nurse to email me a copy of his records and shots schedule, and I was told «sure, but if we forget to send them just give us a call again». Needless to say, I never received them. I am still appalled by this response. It was completely unnecessary and unprofessional. Pretty disappointing!
We decided to change vets.

What an experience, our dog randomly had a sore and began bleeding, we took her in on a Sunday and were welcomed with open arms. My dog is a huge baby and was given the most amazing care I’ve ever witnessed. Everyone from start to finish was amazing and they couldn’t have explained everything any better, we walked out of there soon after arriving with a much happier dog! Jenny and Amy were amazing and I can’t thank them enough for taking care of my dog.

This place has gone downhill, fast. Dr. Duke changed the hours to be open 7 days a week, which required her to hire more staff. Unfortunately, this means they’re experiencing some major hiccups in service.
I really loved this place at first. After 2 years, I’m on the hunt for a new vet.

We recently moved to Chicago from the bay area and didn’t have a new veterinarian when illness hit one of our cats. I read Unilocal reviews and chose Duke accordingly. They were accommodating and got us in as quickly as possible. Sadly, what we thought was a minor issue, maybe a tooth infection, turned out to be chronic kidney disease and at that point our poor kitty was in kidney failure. Everyone at Duke (we worked with 2 doctors and many others over the course of the week) was so professional, yet compassionate. We felt their recommendations were conservative and they didn’t just run a bunch of tests and charge us a lot of money. They did what they needed to do to find out what was wrong with our cat. They were honest about her prognosis and didn’t recommend anything over the top. We did what we could for our cat to help her turn a corner but she was just too sick and her kidneys too damaged. When it was time to say goodbye, Dr. Duke gave us the gift of one extra night with our cat so our kids could say a peaceful and loving goodbye. It was such a gift for them to have one last, happier night, with a slightly perked up and purring kitty before saying our final goodbyes.
We will be using Duke Animal Hospital for years to come!

We would not come back here.
We brought in our elderly cat several months ago because her habit of puking had increased. She’s always been a puker, but was puking more frequently than normal. She has a history of a sensitive tummy, so we thought it might be the cat food and we wanted to try a different food for sensitive tummies, which is often by vet prescription only.
This is one of those vets that just wants to run every possible test and charge you lots of money to accomplish exactly nothing. She did not even consider changing her food as an option but instead ran a bunch of useless tests and found crystals in her urine, so put her on some medicine.
They accidentally gave us only half as much as they wanted her to have so we had to go back again to get more. And pay more money. All in all, I spent several hundred dollars for nothing because there wasn’t actually anything wrong with my cat. They never actually diagnosed her with an infection.
In the end, we switched both cats to a sensitive formula from the pet shop (so she’d stop eating her brother’s hairball food), and she went back to normal.
We have switched to McKillip animal hospital, whose vets are much more sensible and not as trigger happy with the bloodwork. She hasn’t had to go back to the vet, but they successfully treated her brother without all the unnecessary hullabaloo.

We began at Duke Hospital with birds and now have three puppies. They are so gentle and willing to teach us about taking care of our pups. Every single person there cares about your pets and are so cheerful and happy to talk to. I look forward to going to Duke Animal Hospital and I am thankful for their extended hours, emergency calls, free parking and more!

I love this vet clinic. They always greet us by name and seem very on top of their work. The Vets and techs are extremely personable! I feel like I can always email, call, or come in if I have any questions or issues.
Another great plus to this place… They’re open on weekends! They always make sure to get me into the weekend schedule.

If the review was for the vet tech, front desk staff, and clinic overall, I would rate the clinic with 5 stars. Unfortunately, I can only rate one star because of the vet Dr. Davis. I can’t speak for the other vets at the hospital, but Dr. Davis greatly over charged me. Then, over the weekend, she sent me an absurdly lengthy email informing me my cat has kidney disease — — a very serious condition. She had no explanation, no plan, nothing but love misting on more and more tests. She said she would call me first thing Monday, but it took me emailing and calling me twice before getting any response from Dr. Davis. She was abrasive on the phone, wouldn’t listen to my concerns as the pet owner and customer and she again reported needing more and more tests. I told her I needed to think about it and within 2 minutes of hanging up, she had sent me 2 emails. Yet again, an absurdly lengthy email that seemed to have the intent to scare me about my cat. The second email was an «estimate» for even more services for my cat. I paid almost $ 400 for a routine visit and bloodwork; less than 3 days later Dr. Davis is saying my cat needs immediate antibiotics for an additional $ 500 AND THEN to move up my cats dental appoint which she ball parked at $ 1800. Dr. Davis does not listen to the patient/​pet owner, is unprofessional, and seems to be out to get money rather than carrying for people’s beloved pets. I will not be returning to this money-​pit!

I received very bad service. The doctors didn’t have an idea what was wrong with my kitty’s ears. The wanted to test and test and do more test and repeat the same mites test and I had to pay every time. The second time Jonathan the vet wasn’t there and the girl took my kitty in and had no idea what had been happening before. I had to explain everything all over again. I took my kitty to another vet which said he had food allergies and that it was obvious. Clearly these people only want your money.

We just moved to CO, and we are so sad to go! This was a wonderful vet for our little maisy. For anyone in the Chicago area please visit. They always have appointments and the staff if always kind and caring.
Thank you Duke Animal Hospital for keeping our girl happy and healthy!

What a great place. The people here are so nice and they really seem to care about my dog. Dr. Duke is incredibly competent, thorough and professional. I have also had some of the other vets at Dr. Dukes and they were just as fantastic. We just love them and the staff!
That being said, keep in mind that this place is VERY expensive. If you are looking for a discount vet, well. keep lookin’. But then again, you get what you pay for.

Terrific service, wonderful thorough care for my kitty. Everyone is friendly, sensitive and compassionate. Great looking facility, in house labs and testing. Not one complaint! Plus they have a keurig and cold water in the waiting room. Bonus! LOL Seriously though, I had complete confidence in the care given at Duke!

I should be able to give 10 stars as it is better than the best reviews!
I found this thru my neighbors, who have followed Dr. Duke to now her own practice and if I say ‘The Best Ever’, I truly mean it!
I have an old dog and what I appreciate is that Dr. Duke listens, that I am given ‘opinions’ (with pricing attached) and I make the decision, not quilted into spending money on unnecessary testing and options that go no where… which had happened with other vet offices.
I get the FULL reports and blood work e-​mailed to me and IF I have a question, they respond promptly. AND you get the personal ‘touch’, you aren’t just a number…
If you feel you REALLY need to get into the office as soon as possible, they make arrangements for you right away.
My dog is nearing the end of our life together and I know that she and I have the best possible care (and caring) for this difficult path together.
Thank you Dr. Duke and staff! You are the best!

I am having such a great experience with Duke Animal Hospital. I have been in there several times in the last month and a half with my Boxer I just rescued. The first visit they squeezed me in at the last minute. I’m in awe of the phone and email follow up after my appointments. The front of the house staff is so friendly. I’m a spazzy first time Mom and they are very patient and kind to me. Tonight I have to go in to pick up food and Dr Deliah said she will check and see how my dogs pulled tooth is healing and I won’t be charged.

I am new to Chicago and was very cautious about finding the right veterinarian for my 12 week old Boston Terrier pup. I found this place on Unilocal and it was in my neighborhood so I figured I’d give it a try.
I’ll say this: So far, I am thrilled by my experience with them. Receptionists/​front desk is very friendly. I was able to get my little guy right in. We had our appointment with Dr. Bresolin. He was very warm and gentle with my puppy. He took plenty of time to answer my questions, give me great advice/​insight and also wrote a great synopsis of our entire appointment. I received this in email since the entire office is paperless (which I love).
I felt like Bernie was in great hands. The vet techs were all very friendly and this place just really gave me a great feeling. We have since enrolled Bernie into puppy classes which we’ll start this weekend. I can’t imagine my review changing with future visits, but I will update down the road…

Duke Animal Hospital was recommended to me when I first got my puppy. I’m so grateful for the best recommendation ever. Every staff member, techs, and doctors are all amazing. My puppy and I enjoy coming here very much. We primarily see Dr. Delia who is so helpful and takes the time to explain everything. She is amazing at following up and I appreciate that extra touch and know they care. All the doctors are great at following up and addressing any concerns. I highly recommend them! Thanks Duke Animal Hospital!

We discovered that our Newfoundland, Tank, had been bleeding from his mouth and thought it was a possible broken tooth. We discovered this at 630 on a Wednesday afternoon and we were leaving the next day after work for a wedding out of town. We were frantic since we had not yet got a vet in the city and had no idea where to go. This was a dire need situation and this was the only vet that did not refer us to an emergency clinic and was willing to stay open late for this emergency. They were WONDERFUL. When the vet and the technician came in they were wonderful and truly cared about Tank’s well being. It turned out that it was not a broken tooth but something that required a less invasive procedure. Instead of extending the most expensive option, they let us choose if we would like to try one procedure before going to the much more expesnvie one and thats what we did. They were great to work with and provided our Tanker with the best care.
Moving forward, we will use Duke Animal Hospital as our primary vet. They are awesome!

Didn’t think this place could be as good as all the reviews said. I was right … its BETTER.
WOW. Truly the most professional vet I’ve ever been to Our labbie is the sixth lad we’ve had over 25+ years. we seen a few vets but this one is the best.
The initial phone call to get and appt where they took the time to learn about our dog even before he arrived.
The appt itself was perfection. We were greeted warmly and the vet started the appt promptly. During the time, he checked our dog and laid out the various options along with the cost. We’ve never argued with a cost of a procedure but it was nice to know the prices upfront and before we checked out.
They emailed us that evening with a recap of the dog’s records. They called the next day to check in.
Very service oriented. Great care. We will be back!

UPDATE!
We were in for an emergency last night… Rocko was attacked by another dog while we were out on a walk. It was the most crowded that I’ve ever seen it and this was at 6:45pm (they close at 7pm). Once the other customers were taken care of, they got us right in even though it was a little after closing. This place is the best in the city, hands down.

Great place to bring your pet for some TLC. Every single member of the staff focuses on the pets first.
Whenever we bring our kittens, the receptionists and doctors make a point to compliment and love them. I’ve never seen such loving people working at an animal clinic. They are all truly passionate about what they do!
We decided to go to Duke’s based on Unilocal reviews, and we weren’t disappointed.

This really is a fantastic Animal Hospital. What I love —
1. They treat my animals with a tremendous amount of care
2. They always explain everything in great detail
3. They always provide the price of the service
4. They are always polite and courteous
5. THE FOLLOW-​UP! I seriously cannot say enough about the amount of follow-​up they do. When it comes to finding out how your babies are doing after a visit, they call, they email — Duke Animal Hospital really takes an active interest, and I highly recommend their service.

I really love Dr. Duke. She is extremely knowledgeable and runs an excellent business. I bring my two cats to see her and she makes the exam less stressful for them (in my mind anyway). I have also seen Dr. Taylor and Dr. Delia and had good experiences with both of them. And the techs are incredibly nice!

I promise this is my last update, as sadly my pup and I are moving out of state. We went in a couple months early for pup’s annual exam. As always, the staff was happy to see us (ok, probably just my dog) and treated us well. We were in and out quickly, got up to date on vaccines and heart worm testing. Every single staff member was quick to wish us good luck on our move, and Dr Duke told me to feel free to continue to call with any questions until we find a new vet in our new city, which is much appreciated.
I could not have asked for a better hospital to take my girl to — I am so happy with the two years of care that Dr Duke (and Drs Delia and Taylor) and the staff at Duke Animal Hospital have provided. Thanks for everything!

I have been very impressed with the service, the staff, and the care my animals and I have recieved at Duke animal hospital. The office itself is incredibly clean and welcoming and the vet staff is friendly and helpful. We have had both Dr. Duke and Dr. Taylor and I have nothing but good things to say about both of them. Also… Free parking lot!

There aren’t enough words to describe how wonderful Dr. Duke and her staff are. If I could give ten stars, I would. From saving our dog Rainy with an emergency surgery hours before they open on a Saturday to reuniting Rain with her sister who also visits there. They all go above and beyond their «job descriptions» daily. We’re forever grateful and there’s no one else we’d trust with our best friend!

Best vet in town! We started going to Duke Animal Hospital since October when we got our Frenchie.
They are superb. We’ve seen two of the doctors and have no complaints. We’ve been there at least 5 times and each visit was good.
We have never waited too long in the waiting area. The nurses are very nice and remember each pets name, and they have treats for the pets and coffee for the humans.
The doctors are very competent and good at what they do.
After each appointment they follow up with an email and phone call to check if your pet is doing ok.
We live in Streeterville but still travel north for Duke Animal Hospital because they are so awesome.

Wonderful vet.
Love the location. There is parking right next to the building. The office is always clean, free coffee too and the staff is always welcoming.
My little Maisy (Cavalier King Charles) has been coming here since she was a baby. They have always taken the time to get me in and give her great care. I would highly recommend Dr. Duke if you are looking to find a vet for first time dog owner!
I actually just took Maisy in for a little stomach bug and they were prompt. What I love about Dr. Duke too is that she is an honest vet, she’s not going to run extra tests unless she thinks that its utterly necessary.
HIGHLY recommend brining your dog here.

Dr. Duke has been taking care of our Cody since he was a puppy (2006). She has a true compassion for all animals and we have never had a bad experience with her.
My sister has taken her dog to her as well, and my aunt has taken their dog and bird to Dr. Duke and all have been pleased with the care received.
I always feel confident when my dogs are in Dr. Duke’s care.
Her «bedside» manner is fantastic and she is a true animal lover!

I am shocked that I have never reviewed The a Duke animal facility. Dr Duke is the only doctor that one of our cats will trust. She is great with all three of the cats I have brought into the clinic and she is such a nice person. Everyone at the facility is so helpful.
Our outdoor cat that belonged to our neighbor needed a shot every 6 weeks for a mast cell tumor and Dr Duke would continually just charge us for the shot even though she would take a look at him each time. She would always give suggestions or ideas how to take care of his tumor even though there was nothing to do to make it go away completely.
The facility is clean. They have a parking lot. They offer pet care services at your home if you are going on vacation. It’s a full service facility. I would never take my cats anywhere else but here.

At the recommendation of a friend, I made an appointment for my new kitty at Duke Animal Hospital to make sure she was healthy after adopting her.
It was very easy to set up the appointment, and I immediately got an email reminder. The folks here were great! I think they thought it was odd that I was bringing in a cat who was completely up to date on everything, but I needed the peace of mind regarding my new cat’s health that only a vet visit could bring. There wasn’t much to do as my new lovable ball of fur was recently spayed, micro chipped, and was completely up to date on all her shots, but they gave me some great information on nutrition, basic care like nail trimmings, and general health. This is the first cat I’ve ever had, and I really appreciated that they took the time to help educate me on how best to care for her and what to look for if she ever does get sick.
The facility is clean and easy to get to on the CTA. The staff was friendly and helpful and helped put both me and my kitty at ease. I feel much better knowing that I have somewhere that I can trust with my cat’s health. They made it clear that I should feel free to call if I ever have any questions.