April at the Ritz

April and her staff are awesome! I recently moved to Chicago and I always get nervous going to new groomers, but from the moment I called to set up an appointment, dropped them off, and picked them up she & her staff were nothing, but respectful and nice. Very welcoming vibe & my dogs look fantastic! When I was walking them home I could smell how great they smelled! I can tell they were well taken care of and they smell and look fantastic! Best prices around Chicago! You won’t regret taking your pups here! You guys rock!

I have tried several groomers and nothing compares to April’s work. She is very nice, and my MaltiPoo Teddy always looks and smells great when I pick him up. April is definitely one of the best groomers in Chicago. Teddy is hyper and can be difficult, but April always gives him an even cut. I wish April were open on Sunday’s, but she is extremely flexible. You won’t be disappointed.

April has worked with the previous owners for many years. I was excited to see how things went since she purchased the company. I must say I am extremely happy with her work. She loves dogs and it shows. I would highly recommend April at the Ritz. She does a great job and provided an exceptional service.

I have gone to April for years. She is honestly the kindest person with animals and is so patient with special needs dogs. My little guy always arrives happy to see her! I think she is the best groomer in town!

April is amazing!!! She’s so polite to her customers and she’s always very professional, as well as friendly. My little Flo really loves her. Highly recommended!!!

I have mixed reviews for the Ritz Kennel Salon. On one hand, I was squeezed in last minute on a very busy holiday weekend. I called at 8 am on a Sat and was told to bring my puppy in at 12:30pm. I really appreciated her squeezing my pup in! The owner was very nice. However, there was WAY too much chaos going on.
She (the owner) has a very unorganized atmosphere. Not that I am up tight. However, I would like to walk in the door without being bombarded by dogs. A huge dog lover myself, this has nothing to do with loving animals. I just didn’t find it appropriate having to push through a dog or 2 to get to the front desk. I explained to her what I wanted the trim to look like. She said, no problem and she would call me when Lilly was done. 3 hours later, I called to check on the progress. She apologized, said she was running behind and give her another 45 min.
45 minutes later, I went to pick up Lilly. When I walked in, I was bombarded by another very large dog. It took her a minute or two to get him to the side. Very annoying, I would like to pick up my dog and go home.
Upon seeing Lilly, I was very unhappy. As mentioned above, I had explained an exact way I would like her cut, as well as, asking for rounded out cutting of her ears. She was choppy all over and her ears were blunt cut. Her fur will grow back, but when paying that kind of price, I did NOT get what I asked for! The owner explained that since she is a puppy she was all over the place and she was constantly fixing her work because Lilly would not sit still. Maybe there should have been other staff there to help? Seemed like she was very rushed on her work. $ 55 for a 5 pound puppy and it looked sloppy, not my cup of tea.

They are awesome! My dog Lilee looks adorable! They were so kind and did such a wonderful job. April groomed her, but I’m sure everyone who works there does just as great of a job. Lil won’t be going anywhere else and I plan on referring everyone I know!

I have been taking my Cavalier King Charles Spaniel to Laura and the gang at the Ritz Kennel for the last seven and a half years and I cannot say enough nice things about them. Not only does she always look absolutely beautiful when they are done with her, but Laura is so incredibly gentle and sweet with her that she absolutely adores going. Parking is convenient, just put your flashers on and pull up front, and know that your dog is in good hands.

Great grooming here…