Athletico Physical Therapy – South Loop: Michigan Avenue

It’s been one year since I’ve been discharged from Athletico, so I thought I’d write a review of the memorable experience I had there!
I was a patient for 16 weeks at this location after I had surgery on my right ACL. This was the first time I was ever seriously injured and operated on, so I have no basis of comparison with other physical therapy clinics. All I know is that I was under the very best care at Athletico and trusted my physical therapist and aides.
My doctor prescribed me to three sessions a week for most of my time in therapy, so I had a ton of time to get to know the clinic as well as everyone else I worked with. My therapist, Barbara, was more than I could have asked for in a therapist. She was very honest and supportive, but she was also informative and professional. There were many times where I was scared to move to the next level of improvement, and not only did she calm my fears, she would always back up her encouragement with a doctor’s perspective that made me trust her on so many levels. Her bedside manner was just what I needed every time I was in therapy, and it also helped me stay determined when I would continue my exercises on my own at home.
Athletico’s staff is also super warm and caring. Morgan, Elo, and Josh were usually helping me in whatever way they could during my sessions. They made sure I was comfortable, and always paid attention to my form when I did my exercises. The best part, though, is that they kept me company when exercising — sometimes they’d even do some of the exercises with me to encourage me! I really valued and appreciated the conversations we had and how effortlessly they made me stay positive.
The staff at this location is really what sets it apart from others. When I was going through some insurance issues towards the end of my program, Barbara was very diligent and thorough in assessing my claim and reporting my progress in a timely manner. She also kept me very informed on the situation, making sure that we were making the best choices moving forward. In the end, I was able to complete my timetable without having to pay for any treatments out of pocket, and it was all thanks to them!
One year later, I feel great, and I’m completely back to normal — I’ve ran a half marathon, hiked tons of times, and still use some of the circuit training exercises Barb used on me during PT sessions :) I am so thankful for them!

I came to Advanced/​Athletico a few weeks ago seeking help for a shoulder issue. I’ve been working with a therapist named Liz Yerly, who is both intelligent and confident. Liz has a vast knowledge of diagnostic and therapeutic techniques, which are effective in restoring a patient’s strength, range of motion, and physical capability.
The office staff, led by Josh, is very friendly and extremely helpful when is comes to scheduling and/​or insurance matters. It is also important to note that this location has ample parking for its patients.