Aztecas Mufflers & Brakes 2

I hobbled noisily into Aztecas’ driveway one Saturday morning a couple of months ago. As I was driving along Roosevelt Road, near the southbound entrance ramp to the Dan Ryan, I had hit one of those infernal «street-​repair-​in-​progress» road hazards, the kind where a sewer cover is surrounded by a cut-​out of ground-​down pavement with sharp edges; as my back wheels came up the other side, a small noise which had started the day before suddenly became a very, very big noise indeed. It sounded like my muffler was dragging along the pavement.
I tried to limp home, but realized a few blocks later that it would take all day, and would probably be fantastically bad for the car besides. I pulled into Aztecas and explained the problem to them.
I’m not gonna lie; I expected to get screwed. Here I am, a lone female walking into an auto shop with a busted car, knowing just enough about automotive problems to sound stupid. It’s been a deadly combination for quite a few years, and I didn’t expect this time around to be any different.
Instead, the mechanic put the car up on the lift, showed me exactly what was wrong, told me what part needed to be replaced, and gave me a price. I told him what I tell everyone who needs to charge me for anything expensive (namely: I’ve been out of work for over two years) and he trimmed the price down a little bit. It was WELL within the bounds of reasonable, and less than two hours later, I drove off with a new flex-​pipe, a very quiet car, and an estimate for some other work I’d been putting off because I couldn’t afford to have it done.
Earlier this week I took the car back to get that work done (replace tie rod ends, control arms, and ball joint) and they gave me a price almost $ 400 less than the better of the two other quotes I’d gotten (one from Pep Boys, one from Midas). They got the work done in less than half a day, charged me exactly what they agreed to, and everything works perfectly.
So let’s see: nice guys, good work, great prices, no surprise charges, and prompt… What more do you want than THAT?