B Bella Salon

I didn’t even have to go her a crappy hair cut in order to find out what this salon is all about!
I tried calling tonight to schedule an appointment. The front desk dude, who claimed to also be the manager, is a world class jerk.
I had one simple question. Do you have any availability after work hours next week. 1. He didn’t understand what the term «work hours» means. 2. He refused to answer the question. 3. He hung up on me!
Thank you, for not wasting any of my time or money. You lost a potential customer and some revenue.
You must so much business that you don’t even NEED a new client!
So Unilocal people out there don’t bother! They are not in need of new clients! Keep looking!

Great salon for all hair types-​Ruby is my colorist and she is excellent! Very few hair stylists can do it all well-​Ruby is fantastic at color, excellent at hair cuts, great at color and great at styling. She spends time with you to get to know what you like– and she listens! She gives good ideas when you are looking for a change… Ruby is top notch. I like this little salon — everyone is friendly and it’s comfortable… always a relaxing experience.

I have been natural for the past 6 years. This was my first time here.
My stylist was Roni. Very kind & pleasant. I had a cut & color. My hair is gorgeous. Very soft & silky. So happy I went. Also love that they use Aveda products.
Please note you are in and out. Very professional.

I am ANGRY with this salon and their management. I scheduled a last minute no-​chip manicure. The woman buffed my thumbnail and the skin around the nail. She was being so harsh and within a mere 5 seconds of rough burning, my thumb was pulsing in pain. I tried pulling away but before I could even process the pain, the skin was burned and scratched. It doesn’t take more than one or two seconds to quickly burn someone and if I had the time to recognize how bad it was, I would not have allowed her to continue.
About a minute after she did this, she sprayed something on my hands that intensified the pain. I immediately began blowing cold air on my thumb. She asked what was burning and I told her. She just said, «oh» and continued to work. Later she sprayed more fluid on my hand and brushed a coat of polish on my nails. My thumb was burning so badly and she just kept working! Finally, at the end, she put antiseptic on and ensured me it would feel better and heal. I wasn’t expecting the antiseptic to make my thumb even more irritated. I asked her to stop coating my hands with anything else because the pain was getting to be too much. She then said that if she didn’t finish my nail would be sticky. I really didn’t care about my nails and I just wanted to leave and stop the appointment because everything she did made it burn worse. I’m sure the antiseptic prevented infection and cleaned the injury but I was not prepared for multiple coats of top coat and polish on top of the antiseptic. It was horrible.
When I asked her to please stop, she finally got the point. The management was sitting next to me the whole time and witnessed everything. No one asked me what went wrong. When the gentleman checked me out, I knew he saw what happened, he didn’t ask me for anything but to pay $ 45 and fill out my email and customer info. I told him i won’t provide them with my information because I will not return. He didn’t ask me for any detail. I left without tipping. I have never done that before but they had made me feel so crappy that I just couldn’t justify a tip.
I even called when I left because I wanted to talk to the manager without having the nail tech nearby; I hate confrontation. The manager wouldn’t take my call???
Oh, and the white portion of the French is completely uneven. GRRRRRR.

I don’t know, you can get somewhat decent hair style or service in general occasionally. but not too often. Also it seems like their marketing department or manager or who ever is in charge don’t take their coupons and deals too seriously because they usually refuse (?!) to accept any of those… strange…very…

I am writing this at the request of my girlfriend who is completely pissed off right now. A picture says a thousands words, but since she isn’t fond of me posting what they did to her, basically picture this:
You have a kid.
Your kids asks you, «mommy, can I cut your hair?»
You tell her «sure honey, cut my hair» because you love her, and seriously, how bad can it be?
The kid starts chopping.
That is the equivalent of what «B Bella» did to her bangs.
Here is a recreation of her hair:
|_​– ^_​| — Her bangs.
| o o |
|, |
| _​_​|
Best of all, apparently they had the balls to charge her for this «service» AND gave her change in singles, expecting a tip.
To say the least, one star is generous.

Got a mani/​pedi using a living social coupon. Overall, I was satisfied with the quality of the work. However, like everyone else has already said, there are barely any colors to choose from so I had to settle for a color that I’m not too crazy about. Another thing that bothered me was that it took FOREVER. I came with my sister and since there was only one manicurist, it took about 2.5−3 hrs for her to do both of us. To give the place some credit though, everyone was very friendly and they did a good job if keeping everything clean.

I haven’t had a cut this good in a good while… my stylist Ruby was very knowledgable, her attention to detail was impeccable and I was impressed with her techniques and how she did an assessment of my hair with ease. I felt very comfortable and will certainly be returning for my next cut!

Been wanting to try this salon for sometime as it is right down the street from where I live. I went this past weekend for a color (wanted all 1 color to cover up the highlights i’ve had for the past year) and I needed a trim (trying to grow my hair out).
I had been going to a different salon in the gold coast for a couple of years and was getting ok-​service there from a junior stylist for the same price as I got a B Bella from someone who clearly knows what they are doing and has been doing it for many years.
George cut, colored and styled my hair and it looks great. I am going back next week for an up-​do for a wedding instead of trying to do my own hair.
The salon itself is clean and bright. I was 15 mins early and there is a nice waiting area. Someone attended to me right away to check me in and offered me water while I waited. My appointment started on time and I did not feel as if I was being ignored.
Overall, great experience and this will now become my new salon!

I love to try new places, but this place was dirty and sketchy. My nail technician was very sweet, but the overall ambience is lacking.

awesome place!!! threading done in STYLE!!!
Fast and jazzy environment!

I bought the Groupon deal that they had for Brazilian waxes and it was a great experience. It was such a good experience, I decided to stay with the salon. They now give me a deal where I can pay for three Brazilian waxes for $ 99. Normally their Brazilian waxes are $ 65, but because I bought three they gave me a huge discount.
I’ve been all around the city searching for a good Brazilian waxer and this is by far the best experience I’ve ever had. I’ve been to quite a few salons that were not good at waxing. I’ve had experiences where they had to re-​do the wax because they completely messed it up. All of the other places I’ve been to were extremely painful so for a while I assumed all Brazilian waxes were a horrible experience.
I then met Marta a few months ago at Bella Salon and she completely changed my perception on Brazilian waxing. It takes less her than 15 minutes to do it. Marta is not much of a talker, but I don’t mind that at all. She’s quick, it’s painless, and I get a great deal. Nothing beats that in my book.

Sadly, I never experienced this spa despite trying to use my groupon for a mani-​pedi. My first attempt at an appointment was rebuffed with «we don’t honor it on weekends» although this was not mentioned in the fine print. My groupon expired and I called the spa to see if I could still use it. The receptionist said the manager would call me and took my name and number. He never returned my call.
I then visited the spa in person to plead my case to the manager. He was very nice but said «no» with some weird excuse about the barcode. It is my understanding that the merchants get the money from groupon whether the client uses the groupon or not. I contacted groupon and sure enough, I was right. As per groupon’s contract, the merchants are supposed to honor the voucher for face value (what the buyer paid for it) even if it has expired.
B. Bella Salon potentially lost a good customer as I’ll never use them nor recommend them, even though they’re in my neighborhood. They need a lesson in good customer service.

I don’t like to write 1-​star reviews. I believe that for the most part businesses are doing their best to survive in a tough economic climate and will bend over backwards, but not necessarily so with B. Bella.
I like in the neighborhood and had passed the salon many times, but had no real reason to come in as I already have a great salon for my hair. I got saw an e-​mail from Living Social for a spa manicure/​pedicure deal — I believe it was $ 25 for the service which is normally $ 70. I figured it can’t hurt right?
Of course I waited longer than I should have (the deal expires in early Feb) but booked a service for December. They let me know they would not accept the coupon any time around the holidays (this was not stated on the terms and conditions of the Living Social, but again I figured that was fine). The day of my appointment came near and feeling sick, I called the day before to cancel my appointment. The women on the phone said not a problem and I told her I’d call back to reschedule. The next day I get an anxious receptionist on the phone (I’m assuming someone different) saying I’m late for my appointment. Again I let them know I was sick, had called the day before and would reschedule.
In the new year I realized I needed to book my appt. before it got too close to the use by date. I was walking by the salon as it was closing and saw two people inside. They kindly let me know I explained I wanted to book an appointment. The receptionist logged into their computer and we made the appointment. She asked if I wanted a card and I kindly said «no» because I’d just logged it into my calendar. I called today to ask if I could by chance come in for a later appointment (this is again the day before my service) and they don’t even have me in the system!
I can understand if there is one mess up. Two with no course of apology is just embarrassing. I spoke with who I believe was the owner and told him I probably won’t use my Living Social coupon after all because this has been such a hassle and that in the future they should try to keep a more organized system at the reception desk. Needless to say there are enough other nail spots in the South Loop that I can take my business to.

Let me first start off by saying how much I loathe eyebrow threading. The pain is unbearable for me. I’ve always wondered why some call it painless while I liken it to child birth.
So I called at 9am looking for an early appt. the informed me they do both threading and waxing for eyebrowns. I opted for an eyebrow wax. My appt was for Ruby. I ran late but they saw me right away. She started with a painless wax and surprised me by following up with a painless quick shaping with the thread. My overall experience was painless and my eyebrows were perfect! Ruby did an incredible job and I believe I found my new eyebrow person! Yay!!!

This salon is great. The best part about the salon is Marta, the person who does the waxing. The only reason I started going to this salon was because I was a customer of Marta’s at another salon.
Ladies, if you’re looking for a place to get an excellent wax job, you’ve found the right place. Marta will definitely take care of you! She is awesome! I won’t go anywhere else to get my waxing done. She’s super friendly, and is a pro!

This is my very first Unilocal review. I decided I needed to review this salon, not because I want to disparage this business, but I want customers to know what they are getting into before they go.
First, this is NOT a SPA and I DID NOT RECEIVE A SPA MANI/​PEDI. The salon was overbooked, which meant that I was there for HOURS, and I didn’t receive any quality service. There were no hot towels, no luxury. My manicure took 10 minutes.
Also, please know, this is a hair salon, with four nail stations (two manicure stations, two pedicure stations), and a tiny waxing room (which is right off the main hallway, so when Marta opens the door, whoever is walking by can get a glimpse at what you’re waxing. The salon has about 20 Opi nail colors, many of the good fall/​winter colors, but few spring colors yet. The owners were nice — offered me tea, and water, but in a styrofoam cup (who uses styrofoam anymore?).
My bikini wax was good. If you don’t mind going in and out, and having standard nail service, go here. But if you are looking for luxury, go elsewhere. Even for a standard salon, I’ve experienced better.

Finally found a good Brazilian waxing place in the city — SO RELIEVED!
Good ol’ Groupon led me here, and I am deeply indebted. Everybody is SO NICE here, and Marta, as previous reviewers can attest, is awesome at what she does.
I really like that she doesn’t use gloves while she’s doing the wax (I’ve had girls who have pulled out big leather gloves before, and it made me feel like I was filming an extra scene from «Hostel»). She’s really friendly and efficient — if you want the details, message me.
The Groupon deal was a total steal — $ 35 for the Brazilian (plus the tip based on the original price of $ 55). She also gave me a coupon to come back again for $ 44, which is still an awesome price for Chicago.
This place is right in the South Loop at State & Balbo, near Columbia College. Super convenient for people working in the Loop — it was a 10-​minute walk from my office and I definitely plan on coming back.

This is my third salon with Rihad, with each move his prices have gotften better and his products have gotten better.
Thanks to him, I no longer wear chemicals in my hair, my hair is longer and stronger than ever, and if I went for weekly appointments like I should, I am willing to bet I would never have a bad hair day. Seriously its that good.

I cam here to have my eyebrows threaded, something I’ve never done before, and I told the stylists explicitly that I DID NOT want them thinned out or reshaped just cleaned up.
I walked out with thinner, reshaped eyebrows and I’m really pissed about it.
To be fair, I guess I didn’t spell it out for her. Maybe she thought trimming them down was cleaning them up? I don’t know. But I like my eyebrows to look really natural and now they look really «perfect» and that is NOT what I was going for.
I’m just going to stick to home tweezing from now on.