Bank of America

Another complaint from when LaSalle went BOA. Went into this location to close my accounts. Took some time, talked to the personal banker about it (who told me that it seems EVERYONE is leaving because they don’t like BOA), and got a check for the remainder of what was in my accounts.
Imagine my surprise, then, when five months later I receive a paper statement in the mail. Continue imagining my surprise when I read said statement and view that I am OVERDRAWN on an account by $ 10.65, an account I CLOSED in February. Evidently, the bank didn’t credit my interest (a whopping $.35) until I closed my account, so when I closed my account, it was closed… for a few hours until they threw the interest in there, which re-​opened my account. Then, you see, they started charging me because I was under my minimum balance. I never received any notification that my account had been reopened, or that it was overdrawn or that I was being charged fees. I’d even gone online after I closed my accounts and this account never appeared.
I called BOA and talked to a great rep who confirmed my thoughts of the account being reopened. She agreed with me that I should have been notified by someone about this, and that she didn’t know how no one caught this. She ended up re-​closing my account (so there goes that $.35 interest) and now I have to wait for more paperwork to come in the mail to confirm me closing it again… OY.